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Hospital Operator Jobs in Ohio (NOW HIRING)

Hospital Billing Operator

Columbus, OH · Remote

$17.75 - $22.75/hr

Epic Hospital Billing Operator Position Summary Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue ...

Hospital Billing Operator

Dayton, OH · Remote

$17.75 - $22.75/hr

Epic Hospital Billing Operator Position Summary Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue ...

Hospital Billing Operator

Cleveland, OH · Remote

$17.75 - $22.75/hr

Epic Hospital Billing Operator Position Summary Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue ...

Hospital Billing Operator

Cincinnati, OH · Remote

$17.50 - $22.50/hr

Epic Hospital Billing Operator Position Summary Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue ...

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom ...

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom ...

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom ...

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom ...

At Good Samaritan Hospital, boiler operators play a vital behindthescenes role in keeping a trusted community hospital running safely and reliably for patients, families, and clinical teams. You'll ...

At Good Samaritan Hospital, boiler operators play a vital behind the scenes role in keeping a trusted community hospital running safely and reliably for patients, families, and clinical teams. You'll ...

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Showing results 1-20

Hospital Operator information

See Ohio salary details

$11

$23

$33

How much do hospital operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for hospital operator in Ohio is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.56 per hour, depending on experience, location, and employer.

What does a medical operator do?

A hospital operator, often called a medical operator, manages incoming calls, directs patients and visitors, and coordinates communication within the hospital. They use phone systems and may handle emergency calls, requiring good communication skills and knowledge of hospital procedures.

What are some common challenges faced by hospital operators and how can they be addressed?

Hospital operators often face challenges related to managing high call volumes, responding quickly to emergencies, and ensuring accurate communication between departments. Staying calm under pressure and maintaining attention to detail are crucial, especially when relaying urgent messages. Regular training on hospital protocols and effective use of communication systems can help operators perform efficiently and minimize errors. Collaborating closely with clinical and administrative staff also ensures smooth operations and better patient outcomes.

How to work in hospital operations?

A hospital operator manages daily administrative and operational tasks within a healthcare facility, coordinating communication, scheduling, and resource allocation. Success in this role requires strong organizational skills, familiarity with hospital systems, and often, relevant certifications or experience in healthcare administration. The job typically involves working in a fast-paced environment with attention to detail and effective communication skills.

What is the difference between Hospital Operator vs Medical Office Manager?

AspectHospital OperatorMedical Office Manager
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; certification in healthcare management is a plus
Work EnvironmentHospital settings, often in administrative or front desk rolesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHospitals, healthcare systemsPrivate practices, outpatient clinics
Common Search & ComparisonYesYes

Hospital Operators and Medical Office Managers both work in healthcare environments, focusing on administrative tasks. Hospital Operators typically handle front desk duties, patient check-ins, and scheduling within hospitals. Medical Office Managers oversee daily operations in outpatient clinics or private practices, managing staff and administrative processes. While their roles differ in setting and scope, both require strong organizational skills and healthcare knowledge.

What are hospital operators?

Hospital operators are professionals responsible for managing communications within a hospital setting. They typically handle incoming and outgoing calls, direct callers to the appropriate departments or personnel, and may assist with paging staff or responding to emergency codes. Their role is crucial in ensuring smooth communication between patients, families, and healthcare providers, especially in urgent situations. Hospital operators often use specialized phone systems and must remain calm under pressure while delivering accurate information.

What are the key skills and qualifications needed to thrive as a Hospital Operator, and why are they important?

To thrive as a Hospital Operator, you need strong communication skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and hospital information systems is typically required. Exceptional customer service, calmness under pressure, and attention to detail are standout soft skills for this role. These skills and qualities are vital for ensuring efficient communication, quick response times, and smooth coordination within the hospital environment.

What's the easiest hospital job to get?

The easiest hospital job to get is often a patient transporter or hospital aide position, which typically requires minimal formal education and training. These roles usually involve on-the-job training and may require a high school diploma or equivalent. They are entry-level positions with high turnover, making them more accessible for new job seekers.

What is an operator in a hospital?

A hospital operator is a professional responsible for managing incoming calls, directing visitors, and coordinating communication within the hospital. They often use phone systems and may assist with emergency calls, requiring good communication skills and knowledge of hospital procedures.
What are popular job titles related to Hospital Operator jobs in Ohio? For Hospital Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hospital Operator jobs in Ohio look for? The top searched job categories for Hospital Operator jobs in Ohio are:
What cities in Ohio are hiring for Hospital Operator jobs? Cities in Ohio with the most Hospital Operator job openings:
Infographic showing various Hospital Operator job openings in Ohio as of July 2026, with employment types broken down into 69% Full Time, 26% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $48,361 per year, or $23.3 per hour.

Telecommunications Operator - Anderson Hospital

Bon Secours Mercy Health

Cincinnati, OH • On-site

$17.75 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Bon Secours Mercy Health rating

7.0

Company rating: 7.0 out of 10

Based on 474 frontline employees who took The Breakroom Quiz

416th of 890 rated healthcare providers


Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Evenings/Nights (United States of America)

The Telecommunications Operator expedites telephone, radio, pager and public address communications throughout the Hospital, including emergency announcements and notifications in accordance with the Emergency Preparedness Manual. Responsibilities include contacting on-call teams; administrative, medical personnel, surgery, anesthesia, cardiac, emergency/disaster, etc.

  • Functions as a full time Operator; responds, prioritizes and navigates all internal and external calls in a prompt courteous manner including patient information and transferring to patient rooms.Coordinates language and sign language interpretation requests by callers.Must possess ability to trouble shoot and resolve caller problems and specific requests in a timely manner.Maintains pagers, (site specific).Utilizes paging system, two way radio and portable phones as needed.When requested, contacts On Call Teams/Personnel and documents according to site specific protocol.Monitors and responds appropriately to alarms, i.e. Security/Panic, Maintenance, Elevator, Weather Radio, Responder 5 and Emergency phone line notifications.Responds accordingly to Emergency codes and site specific policies.Records all shift occurrences and fulfills documentation requirements per site policies/protocol.May also organize and update the hospital directory; track employee pager assignments; assist managers in ordering departmental language phones; order all office supplies; attend hospital staff meetings as needed

  • Coordinates calls for "On call Teams"Documents calls including name and time of call, tracks and follows outcome of each request.Notifies appropriate personnel of response status.

  • Monitors and responds to alarm, security systems.Identifies alert situation, emergency/disaster codes, medical gases, severe weather, elevator malfunction, and security systems; notifies appropriate response personnel.Documents type of alert and call/response details.

  • Determines need for outside operator assistance and connects all callers as appropriate.Responds to, prioritizes and dispatches all calls forwarded from the information desk during its non-staffed hours.Coordinates all language line requests; documenting calls including location and time of call.Connects callers with language line personnel.

Required Minimum Education:

High School Diploma

Other Knowledge, Skills and Abilities Preferred:Prior telecommunications, medical terminology, hospital of medical office experience.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Telecommunications Operators- Anderson

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.


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