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Hospital Case Management Jobs (NOW HIRING)

This position may qualify for a sign-on bonus Responsible for hospital utilization performance improvement and operational management of the Case Management Department in order to promote effective ...

This position may qualify for a sign-on bonus Responsible for hospital utilization performance improvement and operational management of the Case Management Department in order to promote effective ...

Director Case Management

Las Vegas, NV · On-site

$135K - $202K/yr

Available (case-by-case) Job Summary We are seeking an experienced Director of Case Management to lead and oversee hospital case management operations. This leadership role is responsible for ...

Director Case Management

Denver, CO · On-site

$117K - $176K/yr

The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and ...

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Hospital Case Management information

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$24

$42

How much do hospital case management jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for hospital case management in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is hospital case management?

Hospital case management is a collaborative process in which healthcare professionals, typically nurses or social workers, coordinate care for patients during their hospital stay. They assess patients' needs, plan and implement care strategies, and facilitate communication between doctors, patients, and families. Case managers also help arrange services for discharge, such as rehabilitation or home health care, ensuring a smooth transition and continuity of care. Their goal is to optimize patient outcomes while efficiently using healthcare resources.

What are the key skills and qualifications needed to thrive as a hospital case manager, and why are they important?

To thrive as a Hospital Case Manager, you need a background in nursing or social work, strong knowledge of healthcare regulations, and often a relevant certification such as CCM or ACM. Familiarity with case management software, electronic health records (EHRs), and utilization review systems is typically required. Excellent communication, critical thinking, and negotiation skills are essential for coordinating patient care across multidisciplinary teams. These competencies ensure patients receive optimal care while supporting hospital efficiency and compliance with healthcare standards.

What are some common challenges faced by hospital case managers, and how are they typically addressed?

Hospital case managers often navigate challenges such as coordinating care among multidisciplinary teams, managing complex patient needs, and ensuring smooth transitions between different care settings. These challenges are typically addressed through strong communication skills, collaborative teamwork with physicians, nurses, and social workers, and ongoing education about healthcare regulations and resources. Case managers also rely on established protocols and electronic health records to track patient progress and maintain continuity of care.

What is the difference between Hospital Case Management vs Hospital Social Work?

AspectHospital Case ManagementHospital Social Work
CredentialsRN, CCM certification often preferredMSW or LCSW required
Work EnvironmentHospital settings, coordinating patient careHospital settings, providing psychosocial support
Primary FocusCare coordination, discharge planningEmotional support, resource linkage
Employer & Industry UsageHospitals, insurance companiesHospitals, community health organizations

Hospital Case Management and Hospital Social Work both operate within hospital settings but focus on different aspects of patient care. Case managers primarily coordinate care and discharge planning, often requiring RN credentials, while social workers provide emotional support and connect patients to community resources, typically holding an MSW. Understanding these differences helps patients and employers choose the right professional for specific needs.

Do hospital case managers get paid more than nurses?

Hospital case managers typically earn less than registered nurses, as nursing roles generally have higher salaries due to required clinical skills and licensure. However, salaries can vary based on experience, location, and certifications, with some case managers in specialized or administrative roles earning competitive wages. Overall, nurses tend to have higher average salaries than hospital case managers.

How do I become a hospital case manager?

To become a hospital case manager, you typically need a bachelor's degree in nursing, social work, or a related healthcare field, along with relevant experience in healthcare or social services. Many employers prefer candidates with certification such as the Certified Case Manager (CCM) or Accredited Case Manager (ACM). Strong communication, organizational skills, and knowledge of healthcare systems are also important for success in this role.

What does a hospital case management do in hospitals?

Hospital case management involves coordinating patient care to ensure effective treatment, discharge planning, and resource utilization. Case managers assess patient needs, collaborate with healthcare teams, and help navigate insurance and community services to promote quality outcomes.
More about Hospital Case Management jobs

What cities are hiring for Hospital Case Management jobs?

Cities with the most Hospital Case Management job openings:

What states have the most Hospital Case Management jobs?

States with the most job openings for Hospital Case Management jobs include:

Infographic showing various Hospital Case Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Hospital Case Manager Assistant

Gonzaba Medical Group

San Antonio, TX • On-site

Full-time

Medical

Posted 20 days ago


Gonzaba Medical Group rating

5.6

Company rating: 5.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

General Summary: The Hospital Case Manager Assistant (HCMA) supports the Hospital Case Management (HCM) Nurses in various tasks, including monitoring patients on the hospital census, scheduling patient appointments for hospital follow-ups and the High-Risk Team, and facilitating the coordination of authorized Referral Services.

                                        

Supervisory Responsibilities: This position has no supervisory responsibilities.

General Requirements: All duties performed will be done accurately and in a timely manner.

  1. Develop and maintain supportive, productive, and effective relationships with external and internal partners.
  2. Ensures customer service is always maintained at the highest level.
  3. Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers.
  4. Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication.
  5. Bilingual English/ Spanish fluency preferred.
  6. Maintains strictest member and company confidentiality.
  7. Must have excellent written and verbal communication skills.
  8. Strong attention to detail and exceptional organizational skills.

                                        

Essential Job Responsibilities:         

  1. Composes an accurate daily Hospital Census capturing all Humana, Wellpoint and SCAN patients in the hospital, SNF and inpatient rehabilitation facilities.
  2. Distributes census per protocol to appropriate delegated staff.
  3. Verify insurance eligibility and benefits from HMO eligibility lists or by contacting insurance companies by phone when needed.
  4. Assists Hospital case managers in obtaining authorization from the health plan.
  5. Prints inpatient authorization/denial letters and mails to the patients and faxes them to providers/facilities.
  6. Communicates patient concerns promptly to the Case Manager nurses for attention and follow-up.
  7. Schedules patients to the High-Risk Team of providers for appropriate visit / care as requested by the HCM.
  8. Enter timely and accurate information into the EMR to document pertinent patient/family communications, referral authorizations and plans.
  9. Assists with computer data entry.
  10. Demonstrate excellent customer service: Assist patients and staff to set up services or resolve concerns.
  11. Document appropriately in GMG computer systems, and other associated systems.
  12. Assists with producing letters, faxing documents and mail outs (certified and other).
  13. Maintain current knowledge of health plan benefits, health plan contracts and preferred provider network.

Education and Training: Minimum high school education or equivalent required.

 Experience: Experience in a clinic, doctor’s office or hospital with a minimum of one-year experience preferred.

                                        

 Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

                                        

Work Environment: Office environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.

                                        

Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.

                                        

Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.

Education and Training: Minimum high school education or equivalent required.

 Experience: Experience in a clinic, doctor’s office or hospital with a minimum of one-year experience preferred.

                                        

 Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

                                        

Work Environment: Office environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.

                                        

Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.

                                        

Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.


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