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Home Based Call Center Jobs (NOW HIRING)

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 ... Provide clear, complete, accurate and objective information based on full understanding of program ...

Global Channel Management

Call Center

East Hartford, CT

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 ... Provide clear, complete, accurate and objective information based on full understanding of program ...

Menard, Inc

Call Center

Eau Claire, WI

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

MTM LLC

Call Center Manager

Miami, FL

... home services, or a similar industry). * Strong leadership and team management skills, with a focus ... Competitive salary with performance-based incentives. * Career Growth: Opportunities for ...

MTM Corp.

Call Center Manager

Miami, FL · On-site

... home services, or a similar industry). * Strong leadership and team management skills, with a focus ... Competitive salary with performance-based incentives. * Career Growth: Opportunities for ...

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Process sales and special orders based on Customer requests and need * Provide clarification on ...

Medpace, Inc.

Call Center Intern

Cincinnati, OH

Job Summary We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our ...

Medpace, Inc.

Call Center Intern

Cincinnati, OH · On-site

Job Summary We are currently seeking an office-based Call Center Intern to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our ...

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Home Based Call Center information

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How much do home based call center jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for home based call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Call Center Representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.

What is the difference between Home Based Call Center vs Customer Service Representative?

AspectHome Based Call CenterCustomer Service Representative
Work EnvironmentRemote, home office setupCan be remote or on-site depending on employer
Required CredentialsBasic communication skills, sometimes specific trainingHigh school diploma, customer service skills
Industry UsageCommon in call centers across various industriesCustomer-facing roles in retail, telecom, etc.
Job FocusHandling calls, inquiries, and support remotelyAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.

What is a home based call center?

A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.

What are some common challenges faced by home-based call center agents, and how can they be effectively managed?

Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.
More about Home Based Call Center jobs
What cities are hiring for Home Based Call Center jobs? Cities with the most Home Based Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Home Based Call Center jobs? States with the most job openings for Home Based Call Center jobs include:
Home Based Call Center jobs near you
Infographic showing various Home Based Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 57% Full Time, 38% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Manager

American Home Design

Goodlettsville, TN • Remote

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in‐home water filtration product. This is a hands‐on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts—creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem‐solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky.

Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family‐like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands‐on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.

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