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Home Based Call Center Jobs (NOW HIRING)

Call Center

Surprise, AZ

$15.50 - $19.50/hr

In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center. Key Responsibilities ...

Call Center

Del Valle, TX ยท On-site

$16/hr

Commission-Based ($16 per Vehicle Purchased) Position Overview We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This ...

Commission-Based ($16 per Vehicle Purchased) Position Overview We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This ...

Call Center Manager

Mukilteo, WA ยท On-site

$75K - $90K/yr

Overview The Call Center Manager leads customer service dispatch inside sales and scheduling operations within a high volume trade based call center. This role drives revenue growth operational ...

Call Center Manager

Omaha, NE ยท On-site

$100K - $130K/yr

Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools) * Excellent communication and leadership skills with the ability to manage across time zones Here ...

MV Transportation is seeking aโ€ฏSeattle-based Call Center Trainer โ€ฏwho will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring ...

Responsibilities MV Transportation is seeking a Seattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract ...

Responsibilities MV Transportation is seeking aSeattle-based Call Center Trainer who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ...

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Home Based Call Center information

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How much do home based call center jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for home based call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Call Center Representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.

What is the difference between Home Based Call Center vs Customer Service Representative?

AspectHome Based Call CenterCustomer Service Representative
Work EnvironmentRemote, home office setupCan be remote or on-site depending on employer
Required CredentialsBasic communication skills, sometimes specific trainingHigh school diploma, customer service skills
Industry UsageCommon in call centers across various industriesCustomer-facing roles in retail, telecom, etc.
Job FocusHandling calls, inquiries, and support remotelyAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.

What is a home based call center?

A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.

What are some common challenges faced by home-based call center agents, and how can they be effectively managed?

Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.
More about Home Based Call Center jobs
What cities are hiring for Home Based Call Center jobs? Cities with the most Home Based Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Home Based Call Center jobs? States with the most job openings for Home Based Call Center jobs include:
Infographic showing various Home Based Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 57% Full Time, 38% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

$16/hr

Full-time

Posted 11 hours ago


Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)


Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.


Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.

Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.

Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.

Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.

Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.