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Home Based Call Center Jobs in Tennessee (NOW HIRING)

kgs

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag, Inc.

Call Center Operator (Days)

Nashville, TN · On-site

... based on call center experience. * Meet or exceed individual performance targets including call ... handling metrics, ticket quality scores, customer satisfaction ratings, and schedule adherence.

Koniag

Call Center Operator (Days)

Nashville, TN · On-site

... based on call center experience. * Meet or exceed individual performance targets including call ... handling metrics, ticket quality scores, customer satisfaction ratings, and schedule adherence.

Koniag

Call Center Operator (Nights)

Nashville, TN · On-site

... based on call center experience. * Meet or exceed individual performance targets including call ... handling metrics, ticket quality scores, customer satisfaction ratings, and schedule adherence.

kgs

Call Center Operator (Swing shift)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

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Showing results 1-20

All JobsHome Based Call Center JobsHome Based Call Center Jobs in Tennessee

Home Based Call Center information

See Tennessee salary details

$9

$16

$22

How much do home based call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for home based call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a home based call center?

A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.

What are the key skills and qualifications needed to thrive as a home based call center representative?

To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.

What are some common challenges faced by home based call center agents, and how can they be effectively managed?

Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.

What is the difference between Home Based Call Center vs Customer Service Representative?

AspectHome Based Call CenterCustomer Service Representative
Work EnvironmentRemote, home office setupCan be remote or on-site depending on employer
Required CredentialsBasic communication skills, sometimes specific trainingHigh school diploma, customer service skills
Industry UsageCommon in call centers across various industriesCustomer-facing roles in retail, telecom, etc.
Job FocusHandling calls, inquiries, and support remotelyAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.

What are the most commonly searched types of Call Center jobs in Tennessee?

The most popular types of Call Center jobs in Tennessee are:

What cities in Tennessee are hiring for Home Based Call Center jobs?

Cities in Tennessee with the most Home Based Call Center job openings:

Home Based Call Center jobs near you
Infographic showing various Home Based Call Center job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Call Center Agent

Entertainment Travel Associates

Nashville, TN • On-site

$14.50 - $19/hr

Other

Posted 17 days ago

Job description

  • Polished and approachable.

  • Strong communication skills.

  • Organized and dependable.

  • Enjoys working with people.

If you enjoy being the first friendly face, apply today!

Call Center Agent

Introduction:
Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations.

Responsibilities:

  • Engage in clear and courteous customer conversations.

  • Provide accurate information and assistance.

  • Maintain quality and consistency in interactions.

  • Support team performance goals.

  • Uphold service standards and professionalism.

What We Offer:

  • Structured training and coaching.

  • Opportunities for growth and advancement.

  • Performance-based incentives.

  • A supportive, team-driven environment.

Apply now and build valuable experience!

Qualifications:
Qualifications

  • Confident and clear communicator.

  • Patient and solution-focused.

  • Reliable and motivated.

  • Comfortable in fast-paced environments.

Additional Information

  • Competitive salary

  • Growth opportunities within the organization

  • Professional development and skill-building support

  • Collaborative and structured work environment

  • Stable, full-time position with long-term potential

Apply