Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...
Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...
Dietary Worker/Food Service Aide
CA$15 - CA$18/hr
Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...
Dietary Worker/Food Service Aide
CA$15 - CA$18/hr
Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...
Dietary Worker
CA$16.27 - CA$18.27/hr
Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...
Dietary Worker
CA$16.27 - CA$18.27/hr
Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...
Customer Support Center Representative
Calgary, AB · On-site
CA$24/hr
What You'll Do Customer Support & Call Management * Answer and manage incoming customer calls in a ... We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin ...
Customer Support Center Representative
Calgary, AB · On-site
CA$24/hr
What You'll Do Customer Support & Call Management * Answer and manage incoming customer calls in a ... We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin ...
Booking Call Center Supervisor Role Overview: * Perform various booking functions and ensures that ... are based solely on skills and capabilities, job requirements, job performance, and other job ...
New
Booking Call Center Supervisor Role Overview: * Perform various booking functions and ensures that ... are based solely on skills and capabilities, job requirements, job performance, and other job ...
New
Call centre experience * Post-secondary education in Finance (or related studies) Moreover, we are ... Competitive compensation including performance-based incentive pay and profit share * Training ...
Call centre experience * Post-secondary education in Finance (or related studies) Moreover, we are ... Competitive compensation including performance-based incentive pay and profit share * Training ...
Project-based call out work with scopes ranging from 2-day assignments to 2-3 week outages ... Candidates must be willing and able to travel and work away from home on camp or hotel-based ...
Project-based call out work with scopes ranging from 2-day assignments to 2-3 week outages ... Candidates must be willing and able to travel and work away from home on camp or hotel-based ...
Project-based call out work with scopes ranging from 2-day assignments to 2-3 week outages ... Candidates must be willing and able to travel and work away from home on camp or hotel-based ...
Project-based call out work with scopes ranging from 2-day assignments to 2-3 week outages ... Candidates must be willing and able to travel and work away from home on camp or hotel-based ...
Claims Service Ambassador (Future Opportunities)
Calgary, AB · Hybrid
CA$43K - CA$55K/yr
Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees ... Able to handle large call volumes on a daily basis, within a call center environment. * Good ...
Claims Service Ambassador (Future Opportunities)
Calgary, AB · Hybrid
CA$43K - CA$55K/yr
Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees ... Able to handle large call volumes on a daily basis, within a call center environment. * Good ...
Bilingual Claims Service Ambassador (Future Opportunities)
Calgary, AB · Hybrid
CA$43K - CA$55K/yr
Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 ... Able to handle large call volumes on a daily basis, within a call center environment. * Good ...
Bilingual Claims Service Ambassador (Future Opportunities)
Calgary, AB · Hybrid
CA$43K - CA$55K/yr
Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 ... Able to handle large call volumes on a daily basis, within a call center environment. * Good ...
Negotiates home financing pricing ensuring customers feel valued at the same time as profitable ... Knowledge of call centre technology, processes and metrics. * Specialized knowledge. * Verbal ...
Negotiates home financing pricing ensuring customers feel valued at the same time as profitable ... Knowledge of call centre technology, processes and metrics. * Specialized knowledge. * Verbal ...
Contact customers immediately prior to a technician dispatching to confirm they are home, ready ... Experience: Previous dispatching, scheduling, logistical routing, orfast-paced call center ...
Contact customers immediately prior to a technician dispatching to confirm they are home, ready ... Experience: Previous dispatching, scheduling, logistical routing, orfast-paced call center ...
Sales Center Host
Calgary, AB · On-site
Mattamy Homes Canada Department: Sales Employment Type: Full-Time Reports to: Regional Sales ... The opportunity to bring the future of living to homeowners based on what Canadians value is ...
Sales Center Host
Calgary, AB · On-site
Mattamy Homes Canada Department: Sales Employment Type: Full-Time Reports to: Regional Sales ... The opportunity to bring the future of living to homeowners based on what Canadians value is ...
Monitoring Specialist I
Calgary, AB · Hybrid
By using our technology and services, we are making businesses and homes safer and more convenient ... Experience in a call center environment
Monitoring Specialist I
Calgary, AB · Hybrid
By using our technology and services, we are making businesses and homes safer and more convenient ... Experience in a call center environment
Future Opportunities
Calgary, AB · Hybrid
Certain sales focused roles have sales incentive plans based on individual or group sales results ... Actuarial, Call Centre, Claims - Health & Dental, Claims - Life & Disability, Client / User ...
Future Opportunities
Calgary, AB · Hybrid
Certain sales focused roles have sales incentive plans based on individual or group sales results ... Actuarial, Call Centre, Claims - Health & Dental, Claims - Life & Disability, Client / User ...
The ideal candidate will bring a strong background in customer service, preferably with call center ... Must be available to work evenings and weekends based on customer and business needs.
New
Quick apply
The ideal candidate will bring a strong background in customer service, preferably with call center ... Must be available to work evenings and weekends based on customer and business needs.
New
Global Partner Operations- PNW
CA$18.50/hr
... centre environment is preferred * Excellent verbal and written communication skills in English ... We are united by our connection to the people and places we're lucky to call home. Our workforce is ...
Global Partner Operations- PNW
CA$18.50/hr
... centre environment is preferred * Excellent verbal and written communication skills in English ... We are united by our connection to the people and places we're lucky to call home. Our workforce is ...
Bilingual Broker Billing Specialist - Term
Calgary, AB · Hybrid
CA$55K/yr
Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees ... At least 2 years relevant experience in customer service within a high-volume, call center ...
Bilingual Broker Billing Specialist - Term
Calgary, AB · Hybrid
CA$55K/yr
Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees ... At least 2 years relevant experience in customer service within a high-volume, call center ...
Scheduler - Calgary
Calgary, AB · On-site
... call center environment ● Medical knowledge and/or medical background considered an asset Key ... Our services can be provided in our centres, at clients' homes and schools, in the community, and ...
Quick apply
Scheduler - Calgary
Calgary, AB · On-site
... call center environment ● Medical knowledge and/or medical background considered an asset Key ... Our services can be provided in our centres, at clients' homes and schools, in the community, and ...
Bilingual Pension Customer Service Representative
Calgary, AB · On-site
CA$45K - CA$60K/yr
Previous experience in a call centre or customer service setting. * Familiarity with pension ... based on factors such as knowledge, skills, performance and experience. We encourage all qualified ...
Bilingual Pension Customer Service Representative
Calgary, AB · On-site
CA$45K - CA$60K/yr
Previous experience in a call centre or customer service setting. * Familiarity with pension ... based on factors such as knowledge, skills, performance and experience. We encourage all qualified ...
Home Based Call Center information
What is a home based call center?
A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.
What are the key skills and qualifications needed to thrive as a home based call center representative?
To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.
What are some common challenges faced by home based call center agents, and how can they be effectively managed?
Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.
What is the difference between Home Based Call Center vs Customer Service Representative?
| Aspect | Home Based Call Center | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, home office setup | Can be remote or on-site depending on employer |
| Required Credentials | Basic communication skills, sometimes specific training | High school diploma, customer service skills |
| Industry Usage | Common in call centers across various industries | Customer-facing roles in retail, telecom, etc. |
| Job Focus | Handling calls, inquiries, and support remotely | Assisting customers, resolving issues, providing info |
While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.
What are the most commonly searched types of Call Center jobs in Calgary, AB?
The most popular types of Call Center jobs in Calgary, AB are:
Dietary Worker
Rocky View County, AB
Aramark •
Hospitality Services • 10K+ employees10,000+ employees
5.9
Based on 1,272 frontline employees who took The Breakroom Quiz
398th of 499 rated business services
Free food
People enjoy working here
Recommended by students
Full-time
Re-posted 10 days ago
Job description
Job Description
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
• Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.
• Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers.
• Adaptable to customer needs.
• Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
• Uses software to record patient orders
• Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
• Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
• Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Previous customer service and/or call center experience preferred
• Experience in food service, as a dietary clerk, or in a related field preferred
• Needs to communicate fluently in the English language, bilingual or multilingual a plus.
• Ability to stay calm under pressure.
• Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.
• Must be flexible and adaptable to change.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
About Aramark
Sourced by ZipRecruiter
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Industry
Hospitality services and facilities support services
Company size
10,000+ Employees
Headquarters location
Philadelphia, PA, US
