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Temporary Call Center Jobs in Calgary, AB (NOW HIRING)

Co op

Supply Chain Support Associate

Calgary, AB · On-site

Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a temporary (up ... Experience working in a call centre would be considered an asset. What we offer: * Competitive ...

All JobsCall Center JobsTemporary Call Center JobsTemporary Call Center Jobs in Calgary, AB

Temporary Call Center information

See Calgary, AB salary details

$8

$17

$29

How much do temporary call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for temporary call center in Calgary, AB is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What is a temporary call center?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What are the key skills and qualifications needed to thrive as a temporary call center representative?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.

What are the most commonly searched types of Call Center jobs in Calgary, AB?

The most popular types of Call Center jobs in Calgary, AB are:

What are popular job titles related to Temporary Call Center jobs in Calgary, AB?

For Temporary Call Center jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Temporary Call Center jobs in Calgary, AB look for?

The top searched job categories for Temporary Call Center jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Temporary Call Center jobs?

Cities near Calgary, AB with the most Temporary Call Center job openings:

Temporary Call Center jobs near you
Infographic showing various Temporary Call Center job openings in Calgary, AB as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,924 per year, or $17.3 per hour.

Customer Support Center Representative

Finning

Calgary, AB

Full-time

Posted 16 days ago

Job description

Company:Finning CanadaNumber of Openings:1Worker Type:Temporary (Fixed Term)Position Overview:Fixed-Term Contract | Monday to Friday | 40 Hours per Week
Are you a customer-focused professional who enjoys helping people, solving problems, and working in a fast-paced environment? We are looking for a Customer Support Centre Representative to join our team on a fixed-term contract basis.
As the first point of contact for customers, you will play a critical role in delivering an exceptional customer experience by directing inquiries, coordinating service requests, and supporting branch operations. This position works Monday to Friday and includes occasional overnight on-call shifts each month.Job Description:
What You'll DoCustomer Support & Call Management
  • Answer and manage incoming customer calls in a high-volume environment.
  • Identify customer needs and connect them with the appropriate branch, department, or team member.
  • Provide professional, timely, and accurate customer service.
  • Handle sensitive and priority inquiries with discretion and professionalism.
Service Coordination
  • Gather customer information and service requirements.
  • Create and document service requests for branch follow-up and resolution.
  • Ensure all customer interactions are accurately recorded.
Chat & Digital Support
  • Respond to incoming customer chats and online inquiries.
  • Direct parts and service requests to the appropriate teams.
  • Collect key information and coordinate follow-up communication.
After-Hours Support
  • Participate in occasional overnight on-call rotations.
  • Monitor and respond to after-hours customer inquiries and urgent requests.
  • Accurately document and communicate call-out information to appropriate teams.
Operational & Administrative Support
  • Assist with maintaining accurate branch information and customer resources.
  • Support reception coverage when required.
  • Record and communicate customer feedback and operational updates.
  • Assist with reporting and administrative activities that support daily business operations.
Lead Generation & Customer Inquiries
  • Identify sales opportunities and submit customer leads.
  • Route customer inquiries to sales and support teams for follow-up.
  • Help ensure customers are connected with the right resources promptly.
What We're Looking ForQualifications
  • High School Diploma (Grade 12) or equivalent.
  • Minimum 1 year of experience in a customer service, call centre, receptionist, dispatch, or similar support role.
  • Experience working in a fast-paced, high-volume environment.
  • Strong computer skills, including Microsoft Office applications.
Skills & Abilities
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with a focus on finding solutions.
  • Exceptional attention to detail and organizational skills.
  • Ability to multitask and prioritize competing demands.
  • Strong problem-solving and decision-making abilities.
  • Comfortable working independently and as part of a team.
  • Professional and confident when interacting with customers and stakeholders.
Why Join Us?
  • Monday to Friday schedule
  • Opportunity to work in a collaborative and supportive team environment.
  • Gain experience supporting customers across multiple business areas.
  • Play an important role in delivering excellent customer service and operational support.
  • Develop valuable experience with customer support and service management systems.

If you enjoy helping customers, coordinating multiple priorities, and being the person people can rely on to get things done, we'd love to hear from you.

Apply today to join our team as a Customer Support Centre Representative.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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