ZipRecruiter

Log In

1

Home Based Call Center Jobs in California (NOW HIRING)

CommonSpirit Health

Call Center Rep

Santa Maria, CA · On-site

$16.50 - $20.50/hr

Call Center Rep Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit ... home-based services and virtual care offerings. As CommonSpirit Health, we make the healing ...

Home Organizers, Inc.

Be Seen First

Call Center Representative

Whittier, CA · On-site

$17 - $21.25/hr

Home Organizers is a premier company in the home organizing business. We have over 30 successful ... Call Center Associate We offer the following: Complete training Fun, fast paced environment ...

Sky Resorts

Call Center Lead

Sky Valley, CA

$25 - $30/hr

... homes and additional nights Collaborate closely with the on site staff to maintain accurate ... Coach call center agents and on-property front desk teams to improve sales techniques and guest ...

Bath Concepts

Call Center Representative

Rocklin, CA · On-site

$20/hr

As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule ...

New

Bath Concepts

Call Center Representative

Lincoln, CA · On-site

$20/hr

As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule ...

New

Bath Concepts

Call Center Representative

Roseville, CA · On-site

$20/hr

As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule ...

New

next page

Showing results 1-20

All JobsHome Based Call Center JobsHome Based Call Center Jobs in California

Home Based Call Center information

What is a home based call center?

A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.

What are the key skills and qualifications needed to thrive as a home based call center representative?

To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.

What are some common challenges faced by home based call center agents, and how can they be effectively managed?

Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.

What is the difference between Home Based Call Center vs Customer Service Representative?

AspectHome Based Call CenterCustomer Service Representative
Work EnvironmentRemote, home office setupCan be remote or on-site depending on employer
Required CredentialsBasic communication skills, sometimes specific trainingHigh school diploma, customer service skills
Industry UsageCommon in call centers across various industriesCustomer-facing roles in retail, telecom, etc.
Job FocusHandling calls, inquiries, and support remotelyAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.

What are the most commonly searched types of Call Center jobs in California?

The most popular types of Call Center jobs in California are:

What cities in California are hiring for Home Based Call Center jobs?

Cities in California with the most Home Based Call Center job openings:

Home Based Call Center jobs near you
Infographic showing various Home Based Call Center job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Call Center Rep

CommonSpirit Health

Santa Maria, CA • On-site

$16.50 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 539 frontline employees who took The Breakroom Quiz

417th of 894 rated healthcare providers

Job description

Call Center Rep

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support.

Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems.

To be successful in this role, you will demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction.

Responsibilities:

  • Handle high-volume inbound calls.
  • Provide accurate information and resolve issues.
  • Document all interactions meticulously.
  • Utilize scripted greetings and closings.
  • Maintain a positive, empathetic customer focus.

Requirements:

  • Excellent communication skills.
  • Strong problem-solving ability.
  • Patient and empathetic approach.
  • Attention to detail.
  • Basic computer proficiency.

Job Requirements

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.

Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist

Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

One Community. One Mission. One California

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

What CommonSpirit Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply