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Home Based Call Center Jobs in Alberta (NOW HIRING)

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Dietary Worker

Lethbridge, AB · On-site

CA$15/hr

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Dietary Worker

Calgary, AB · On-site

CA$16.27 - CA$18.27/hr

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Dietary Worker

Edmonton, AB · On-site

CA$18.33/hr

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Dietary Worker

Edmonton, AB

CA$18.36 - CA$20.80/hr

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained. • ...

Donor Centre Manager

Calgary, AB · On-site

CA$114K - CA$135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

An on-site role based at Canadian Blood Services upcoming Donor Centre scheduled to open at 840-19857 Seton Crescent SE, Calgary, Alberta with occasional travel to attend regional and national ...

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Showing results 1-20

Home Based Call Center information

See Alberta salary details

$7

$18

$40

How much do home based call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for home based call center in Alberta is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a home based call center representative?

To thrive as a Home Based Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is essential. Outstanding active listening, patience, and self-motivation set top performers apart in this remote setting. These skills ensure efficient customer service, high satisfaction, and productivity while working independently from home.

What is the difference between Home Based Call Center vs Customer Service Representative?

AspectHome Based Call CenterCustomer Service Representative
Work EnvironmentRemote, home office setupCan be remote or on-site depending on employer
Required CredentialsBasic communication skills, sometimes specific trainingHigh school diploma, customer service skills
Industry UsageCommon in call centers across various industriesCustomer-facing roles in retail, telecom, etc.
Job FocusHandling calls, inquiries, and support remotelyAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Home Based Call Center primarily involves remote call handling for various companies, whereas a Customer Service Representative may work in different settings, including on-site, and may have broader responsibilities. The roles often overlap in skills and credentials, but the key difference lies in the work environment and specific job functions.

What is a home based call center?

A home based call center is a setup where customer service representatives or agents work remotely from their own homes, handling calls and other communications for a company. These agents use internet-connected computers and phones to assist customers, answer queries, and resolve issues just like in a traditional call center. Working from home allows for greater flexibility and can reduce commuting time and expenses. Many companies use home based call centers to access a wider talent pool and provide 24/7 support to their customers.

What are some common challenges faced by home based call center agents, and how can they be effectively managed?

Home-based call center agents often face challenges such as maintaining focus in a home environment, managing technical issues independently, and feeling isolated from coworkers. To effectively manage these challenges, it's important to set up a dedicated, quiet workspace, maintain a reliable internet connection, and proactively communicate with supervisors and team members through digital channels. Many organizations also offer virtual team meetings, ongoing training, and technical support to ensure agents stay connected and supported in their roles.

What are the most commonly searched types of Call Center jobs in Alberta?

The most popular types of Call Center jobs in Alberta are:

What cities in Alberta are hiring for Home Based Call Center jobs?

Cities in Alberta with the most Home Based Call Center job openings:

Infographic showing various Home Based Call Center job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,739 per year, or $18.6 per hour.

Dietary Worker

Aramark

Rocky View County, AB • On-site

Full-time

Posted 25 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,268 frontline employees who took The Breakroom Quiz

396th of 492 rated business services


Job description

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

•    Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained.
•    Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. 
•    Adaptable to customer needs.
•    Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
•    Uses software to record patient orders
•    Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
•    Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
•    Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
•    Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous customer service and/or call center experience preferred
•    Experience in food service, as a dietary clerk, or in a related field preferred
•    Needs to communicate fluently in the English language, bilingual or multilingual a plus.
•    Ability to stay calm under pressure.
•    Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.
•    Must be flexible and adaptable to change.

Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.


What Aramark employees say

Pay

Benefits

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Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US