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Part Time Call Center Jobs in Alberta (NOW HIRING)

GardaWorld

Casual Control Centre Operator

Calgary, AB

CA$22 - CA$23/hr

This is a part-time casual on-call position with potential for full time in future. Position we are ... Experience in a call center is an asset * Adept to problem solving and conflict resolution

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You have a permanent part-time positi on (approx. 20hrs/week). * You benefit from a free LASIK ...

All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Alberta

Part Time Call Center information

See Alberta salary details

$9

$12

$17

How much do part time call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time call center in Alberta is $12.69, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $13.94 per hour, depending on experience, location, and employer.

What are part-time call center jobs?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

How to make $1000 a week remotely?

A part-time call center agent can potentially earn $1000 weekly by working multiple shifts, improving communication skills, and handling high call volumes efficiently. Achieving this income may require working additional hours, gaining experience, and possibly earning performance-based incentives or bonuses.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What jobs pay 4000 a week without a degree?

Part-time call center roles typically do not pay $4,000 a week; high earnings in this field usually require full-time work or management positions. Jobs that can pay this amount without a degree often include sales, real estate, or specialized freelance work, but these usually involve commission or performance-based pay. Achieving such income part-time generally requires significant experience, skills, or multiple income streams.

How to make 25 dollars an hour online?

A part-time call center agent can earn around $25 an hour by handling customer service calls, especially with experience and strong communication skills. Many companies offer remote call center roles that pay competitive wages, often requiring basic computer skills and a quiet work environment. Increasing your experience or obtaining relevant certifications can help achieve higher pay rates.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Is there a part-time call center?

Part-time call center positions are common in the customer service industry and typically involve working fewer hours than full-time roles, often with flexible schedules. These roles usually require good communication skills and may involve training on specific call center software or tools.

What are some common challenges faced by part-time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Alberta? The most popular types of Call Center jobs in Alberta are:
What cities in Alberta are hiring for Part Time Call Center jobs? Cities in Alberta with the most Part Time Call Center job openings:
Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Alberta as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $26,402 per year, or $12.7 per hour.
Casual Control Centre Operator

Casual Control Centre Operator

GardaWorld

Calgary, AB

CA$22 - CA$23/hr

Full-time, Part-time

Posted 18 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 405 frontline employees who took The Breakroom Quiz

88th of 116 rated security

Job description

Your mission at GardaWorld

If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors!  You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all branches across Western Canada. This is a part-time casual on-call position with potential for full time in future.

Position we are looking at filling:

  • Casual Position – 12-Hour Rotational Shifts

    This role follows a rotating monthly schedule between days and nights, with staggered shift times:

    • Day Shifts: 06:00–18:00 or 06:45–18:45

    • Night Shifts: 18:00–06:00 or 18:45–06:45

    Casual employees will be scheduled to cover book-offs, vacation coverage, and other operational needs.

    We are currently seeking individuals who have an open availability any day of the week and can be flexible to work both day and night shifts

Job Benefits

  • We offer wages starting at $22-$23/hr
  • Opportunities to grow alongside GardaWorld 
  • Continuing education through GardaWorld Campus 
  • Corporate discounts 

What does a Western Canada Control Center Operator do in Calgary?

Key Objectives:

  • Handle a large volume of inbound and outbound providing solutions, handle inquiries and escalations to branch level
  • Follow communication scripts and use knowledge of the company’s products and services to go off script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of the caller’s request, including follow-ups with end-users and escalation team
  • Recommend improvements to systems and processes for improved organizational efficiency

Daily and Weekly Tasks:

  • Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues.
  • Build positive relationships by going above and beyond with customer service, ensuring all questions are addressed appropriately
  • Meet daily personal/team qualitative and quantitative targets, and achieve all service, productivity, and quality objectives
  • Leverage data and insights gathered in the control center to recommend and influence process improvement opportunities
  • Handle Inbound/outbound calls providing resolutions, handle inquiries and escalations to branch level.
  • Actioning various alerts to ensure the health and safety

Qualifications:

  • Have a high school diploma or equivalent 
  • 1-2 years of previous Customer service required
  • Able to work in a fast-paced environment and handle working under pressure 
  • Ability to multitask, manage time and prioritize
  • Experience in a call center is an asset
  • Adept to problem solving and conflict resolution
  • Comfortable learning new computer programs
  • Able to pass the typing test with minimum average score of 50-60 words per minute.
  • Flexible availability
  • Be able to provide a clean criminal background check 

What GardaWorld employees say

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