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Temporary Call Center Jobs in Alberta (NOW HIRING)

The Canadian Army

COMBAT ENGINEER

Edmonton, AB · On-site

CA$4.3K - CA$6.4K/mo

... and temporary buildings * Construct field defences and obstacles * Provide drinking water by ... ca/en/find-a-recruiting-centre or call 1-800-856-8488. Explore over 100 different career ...

Canadian Armed Forces

COMBAT ENGINEER

Edmonton, AB · On-site

CA$4.3K - CA$6.4K/mo

... and temporary buildings * Construct field defences and obstacles * Provide drinking water by ... ca/en/find-a-recruiting-centre or call 1-800-856-8488. Explore over 100 different career ...

All JobsCall Center JobsTemporary Call Center JobsTemporary Call Center Jobs in Alberta

Temporary Call Center information

See Alberta salary details

$8

$17

$29

How much do temporary call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for temporary call center in Alberta is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What are temporary call center jobs?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What are the key skills and qualifications needed to thrive as a Temporary Call Center Representative, and why are they important?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.
What are the most commonly searched types of Call Center jobs in Alberta? The most popular types of Call Center jobs in Alberta are:
What are popular job titles related to Temporary Call Center jobs in Alberta? For Temporary Call Center jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Temporary Call Center jobs in Alberta look for? The top searched job categories for Temporary Call Center jobs in Alberta are:
What cities in Alberta are hiring for Temporary Call Center jobs? Cities in Alberta with the most Temporary Call Center job openings:
Temporary Call Center jobs near you
Infographic showing various Temporary Call Center job openings in Alberta as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $35,924 per year, or $17.3 per hour.

Call Centre Agent (Urgent!)

Martin Recruitment Inc

Edmonton, AB

$23/hr

Full-time

Retirement

Posted 13 days ago

Job description

START: ASAP

COMPANY: Government of Alberta

JOB TITLE: Information Officer

PLACEMENT TYPE: Temporary / Temporary to Perm

COMPENSATION: $23.00/hour

LOCATION: 100% In-office

DRESS CODE: Business casual

HOURS: Monday to Friday, 8:15am - 4:30pm


  • The Service Alberta contact centre serves as the main reception/phone line of the entire Government of Alberta. 
  • The Service Alberta contact centre is a very large contact centre with many different programs running at any given time. 
  • The most common program that the Information Officer will be asked to support is the MyAlberta Digital ID program or (MADI) 
  • MADI is a unique digital ID that allows citizens to access Government services.
  • Supporting this program will require the Information Officer to receive inbound calls from citizens regarding setting up their My Alberta Digital ID, resetting their passwords, creating login credentials, navigating the website, or answering any other questions they may have. 
  • Other programs they may be asked to support include but are not limited to: Education services, wildfire resources, financial assistance programs, campground services, registry services, and more



MUST HAVES QUALIFICATIONS:

  • 3+ years of customer service experience, someone who has dealt with complex customer service situations
  • Mature individual that is capable of diffusing heated situations
  • Extremely articulate and polished verbal communication skills  
  • Must be tech-savvy and able to learn new softwares quickly


LIKE TO HAVE QUALIFICATIONS:

  • Previous call centre experience
  • Previous government or banking experience


WHY SHOULD YOU WORK THERE? 

  • Opportunity for contract to convert into permanent role with Government of Alberta
  • Lots of room for growth (increased compensation, responsibilities, titles, etc)
  • (If converted) Extremely stable employer 
  • (If converted) Pension plan
  • (If converted) Government benefits plan
  • Great work environment with supportive leadership
  • Thorough training program & professional development