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Helpdesk Jobs in Decatur, GA (NOW HIRING)

Westrock

Converting Helper

Norcross, GA · On-site

$19.80/hr

General Information Job ID ATR62305 Posting Job Title Converting Helper/Machine Helper Locations GA Norcross Container Employment Type Full Time Date Posted 14-May-2026 Relocation Support No ...

Ashley Global Retail, LLC

Delivery Helper

Atlanta, GA · On-site

$15.25 - $17.25/hr

Summary The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and ...

Ashley Global Retail, LLC

Delivery Helper

Atlanta, GA · On-site

$15.25 - $17.25/hr

Summary The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and ...

Ashley Global Retail, LLC

Delivery Helper

Atlanta, GA · On-site

$15.25 - $17.25/hr

Summary The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and ...

Ashley Global Retail, LLC

Delivery Helper

Atlanta, GA · On-site

$15.25 - $17.25/hr

Summary The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and ...

Brasfield & Gorrie, LLC

Carpenter Helper

Atlanta, GA · On-site

$16.50 - $21.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

RailWorks Corporation

Welder Helper

Atlanta, GA · On-site

$18 - $20/hr

Job ID: 19679 Benefits Offering RailWorks is committed to helping our employees live better lives. We offer comprehensive benefits packages to eligible employees, including competitive pay, medical ...

RailWorks

Welder Helper

Atlanta, GA · On-site

$18 - $20/hr

Job ID: 19679 Benefits Offering RailWorks is committed to helping our employees live better lives. We offer comprehensive benefits packages to eligible employees, including competitive pay, medical ...

Brasfield & Gorrie, LLC

Carpenter Helper

Atlanta, GA · On-site

$16.50 - $21.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Brasfield & Gorrie, LLC

Carpenter Helper

Atlanta, GA

$16.50 - $21.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Brasfield & Gorrie, LLC

Carpenter Helper

Atlanta, GA · On-site

$16.50 - $21.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Smith Mechanical Inc

Plumbers Helper

Lawrenceville, GA

$14 - $18/hr

Help maintain equipment by keeping it clean and in proper working order. Report any damaged or unsafe equipment to foreman immediately, never assume he already knows, and do not use until repaired or ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Georgia State University

Trades Helper

Atlanta, GA · On-site

$35.60K - $42.70K/yr

Trades Helper Facilities Management Services Facilities Renovations Location: Atlanta Campus * Location is subject to change* Schedule: Monday - Friday | 7:00 AM - 3:45 PM **Shift subject to change*

Mr. Electric

Electrician Helper

Douglasville, GA · On-site

$15 - $17/hr

This position is right for you if you are an Electrician Helper with the goal of advancing to Apprentice Electrician, devoted to your craft. You are focused, responsible, self-motivated and have a ...

Mr. Electric

Electrician Helper

Douglasville, GA · On-site

$14 - $17/hr

This position is right for you if you are an Electrician Helper with the goal of advancing to Apprentice Electrician, devoted to your craft. You are focused, responsible, self-motivated and have a ...

US LBM Service Co

Delivery Helper

Peachtree Corners, GA

$15 - $17/hr

A Brief Overview The Delivery Helper delivers materials to job site, reports shortages and claims to supervisor and assists in loading and storing of materials. Success in this position could lead to ...

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Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do helpdesk jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What are popular job titles related to Helpdesk jobs in Decatur, GA? For Helpdesk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Decatur, GA look for? The top searched job categories for Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Helpdesk jobs? Cities near Decatur, GA with the most Helpdesk job openings:
Helpdesk jobs near you
Converting Helper

Converting Helper

Westrock

Norcross, GA • On-site

$19.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

General Information
Job ID
ATR62305
Posting Job Title
Converting Helper/Machine Helper
Locations
GA Norcross Container
Employment Type
Full Time
Date Posted
14-May-2026
Relocation Support
No
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
Machine Helper/ Converting Helper
Starting Pay: $18.50, once qualified $19.80/hr+
Shift: 2nd shift 3:00pm-11:00Ppm (MUST BE FLEXIBLE FOR 3RD SHIFT IF NEEDED)
Work Environment:
Onsite, non-climate-controlled
The Opportunity:
Primary job duties will include but not limited to safely perform a wide range of tasks supporting the manufacturing areas, production, conducting quality checks, material setup, and maintaining a clean and organized workspace.
The ideal candidate will have a strong commitment to working safe, demonstrated ability to work in a fast-paced environment, a strong desire to learn manufacturing processes and operating complex machinery, and have a desire to advance within the company.
How you will impact Smurfit Westrock
: • Support the operation of a fast-paced packaging manufacturing facility.
• Focusing on our customers' success will allow you opportunities to develop and grow your career in manufacturing
. • The Manufacturing Helper is normally the third team member assigned to a machine in the Production.
• Being able to support operators on different machinery while assisting different areas as needed.
• Some of the duties of this position include, but are not limited to: ensuring that all tooling for the machine is on hand, assisting the machine operator and assistant operator with setups and jam-ups, ensuring that the area surrounding the machine is kept clean of debris and spills
What you need to succeed
: • A learning mindset
• Ability to read, write, speak, and understand basic English
• Ability to read materials to understand and apply content, such as instruction manuals, procedure manuals or assembly manuals
. • Able to read a tape measure and perform basic math
• Must wear safety glasses, safety shoes, hearing protection and other safety gear as required (We will provide any necessary PPE.)
• Ability to stand and walk continuously with occasional kneeling, crouching, squatting, bending, climbing, and grasping
. • Ability to lift up to 50 lbs
. • Ability to work in an uncontrolled temperature environment (hot or cold)
What we offer
: • Corporate culture based on integrity, respect, accountability, and excellence
. • Comprehensive training with numerous learning and development opportunities
. • An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work
. • Benefits include:
  • Medical w/ HSA
  • Dental Vision
  • Mental Health
  • 401(k) with 5% company match
  • Paid vacation time & holidays
  • Life Insurance & AD&D
  • Short- & Long-term Disability Insurance
  • Tuition Reimbursement...Less

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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