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Helpdesk Jobs in Decatur, GA (NOW HIRING)

RailWorks Corporation

Welder Helper

Atlanta, GA · On-site

$18 - $20/hr

Job ID: 19679 Benefits Offering RailWorks is committed to helping our employees live better lives. We offer comprehensive benefits packages to eligible employees, including competitive pay, medical ...

RailWorks

Welder Helper

Atlanta, GA

$18 - $20/hr

Job ID: 19679 Benefits Offering RailWorks is committed to helping our employees live better lives. We offer comprehensive benefits packages to eligible employees, including competitive pay, medical ...

HOOD CONTAINER CORPORATION

MACHINE HELPER

Atlanta, GA · On-site

$18 - $19/hr

The Machine Helper plays a critical role in supporting the manufacturing process within the non-durable goods industry by assisting machine operators and ensuring smooth production flow. This ...

Westrock

Machine Helper

Kennesaw, GA · On-site

$19.66/hr

Machine Helper Starting Pay: $19.04 once qualified / probationary period approximately 90 days $19.66/hr Shift: Mon-Thurs 330p-130a overtime as needed Level: Entry-level; experience preferred but not ...

Brasfield & Gorrie, LLC

Carpenter Helper

Atlanta, GA

$16.50 - $21.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Toyota South Atlanta

Painters Helper

Morrow, GA · On-site

$15.50 - $19/hr

```html Join Toyota South Atlanta as a Painters Helper in Morrow, GA, and support our skilled painting team in delivering high-quality finishes and maintaining a safe, efficient workspace.

Toyota South Atlanta

Painters Helper

Morrow, GA · On-site

$15.50 - $19/hr

```html Join Toyota South Atlanta as a Painters Helper in Morrow, GA, and support our skilled painting team in delivering high-quality finishes and maintaining a safe, efficient workspace.

Brasfield & Gorrie, LLC

Carpenter Helper

Lithia Springs, GA · On-site

$16 - $20.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Brasfield & Gorrie, LLC

Carpenter Helper

Lithia Springs, GA

$16 - $20.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Smith Mechanical Inc

Plumbers Helper

Lawrenceville, GA

$14 - $18/hr

Help maintain equipment by keeping it clean and in proper working order. Report any damaged or unsafe equipment to foreman immediately, never assume he already knows, and do not use until repaired or ...

Toyota South Atlanta

Painters Helper

Morrow, GA

$15.50 - $19/hr

```html Join Toyota South Atlanta as a Painters Helper in Morrow, GA, and support our skilled painting team in delivering high-quality finishes and maintaining a safe, efficient workspace.

Westrock

Converting Helper

Norcross, GA · On-site

$19.80/hr

MACHINE HELPER - CONVERTING Starting Pay: $18.50, once qualified $19.80/hr+ Shift: 2nd shift 3:00pm-11:00Ppm (MUST BE FLEXIBLE FOR 3RD SHIFT IF NEEDED) Work Environment: Onsite, non-climate ...

Georgia State University

Trades Helper

Atlanta, GA · On-site

$35K - $42K/yr

Trades Helper Facilities Management Services Facilities Renovations Location: Atlanta Campus * Location is subject to change* Schedule: Monday - Friday | 7:00 AM - 3:45 PM **Shift subject to change*

Gulfeagle Supply

Warehouse Helper

Norcross, GA · On-site

$14 - $17/hr

Here at Gulfeagle we are "Building a Career for YOU" WAREHOUSE HELPER Job Summary The Warehouse Helper is responsible for safely loading materials utilizing forklifts. Receive incoming materials from ...

GULFEAGLE SUPPLY

Warehouse Helper

Norcross, GA

$14 - $17/hr

Here at Gulfeagle we are "Building a Career for YOU" WAREHOUSE HELPER Job Summary The Warehouse Helper is responsible for safely loading materials utilizing forklifts. Receive incoming materials from ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

GULFEAGLE SUPPLY

Warehouse Helper

Norcross, GA

$14 - $17/hr

Here at Gulfeagle we are "Building a Career for YOU" WAREHOUSE HELPER Job Summary The Warehouse Helper is responsible for safely loading materials utilizing forklifts. Receive incoming materials from ...

Mr. Electric

Electrician Helper

Douglasville, GA · On-site

$14 - $17/hr

This position is right for you if you are an Electrician Helper with the goal of advancing to Apprentice Electrician, devoted to your craft. You are focused, responsible, self-motivated and have a ...

Mr. Electric

Electrician Helper

Douglasville, GA · On-site

$15 - $17/hr

This position is right for you if you are an Electrician Helper with the goal of advancing to Apprentice Electrician, devoted to your craft. You are focused, responsible, self-motivated and have a ...

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All JobsHelpdesk JobsHelpdesk Jobs in Decatur, GA

Helpdesk information

See Decatur, GA salary details

$12

$22

$33

How much do helpdesk jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for helpdesk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

Which IT job is the highest paid?

In the IT field, roles such as IT Director, Solutions Architect, and Cloud Engineer tend to be among the highest paid, often earning six-figure salaries. These positions typically require advanced skills, certifications, and extensive experience in areas like cybersecurity, cloud computing, or enterprise infrastructure.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace helpdesk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support. Helpdesk jobs continue to evolve with technology, requiring knowledge of AI tools and technical expertise.

What does a helpdesk job do?

A helpdesk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Helpdesk technicians troubleshoot problems, offer solutions, and may use tools like ticketing systems to track and resolve user requests, often working in a customer service-oriented environment.

Is IT helpdesk a remote job?

IT helpdesk roles can be performed remotely, especially with the use of remote support tools and communication platforms. Many companies offer remote helpdesk positions, but some may require on-site presence for hardware repairs or in-person support. The availability of remote work depends on the employer and specific job requirements.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Decatur, GA? The most popular types of Helpdesk jobs in Decatur, GA are:
What are popular job titles related to Helpdesk jobs in Decatur, GA? For Helpdesk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Decatur, GA look for? The top searched job categories for Helpdesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Helpdesk jobs? Cities near Decatur, GA with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Decatur, GA as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,014 per year, or $22.6 per hour.
Welder Helper

Welder Helper

RailWorks Corporation

Atlanta, GA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted just now

RailWorks rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Job ID: 19679
Benefits Offering
RailWorks is committed to helping our employees live better lives. We offer comprehensive benefits packages to eligible employees, including competitive pay, medical, dental and vision coverage, 401(k) with company match, and additional performance incentives.
Compensation
Pay range: $18-20/hour depending on experience
Position Summary
The Thermite Welder Helper is responsible for helping and assisting the Thermite Welder to repair railroad tracks in heavy construction environments.
Primary/Essential Responsibilities and Duties
  • Experienced in Railtech Boutet, Inc., Orgo-Thermit, Inc. Thermite Welding Processes
  • Experienced in the use of Oxygen/Propane cutting and preheating processes
  • Experienced in general railroad track work; such as; rail cutting, rail measuring, rail removal, rail replacement, switch configuration, track construction and restoration.
  • Basic track work duties; spiking, anchoring and surfacing
  • Detects faulty operation of equipment or defective materials and notifies supervisors.
  • Operates equipment per safety policies, rules and regulations.

Required Skills and Qualifications
  • A minimum of 2 years of Thermite Welding experience in a heavy railroad industrial environment.
  • Thorough knowledge of the Thermite Welding process and procedures.
  • Certified by Contractor Orientation, ERail Safe and Railway Maintenance Machine Operation
  • Experienced in reporting daily activities to Thermite Welder.
  • Experienced in communicating with Thermite Welder regarding job completion of task at hand.
  • Ability to assist Thermite Welder in a problem and help with the best and most cost-effective means for repair.
  • Ability to understand and follow safety policies, rules and regulations.

Physical Requirements and Working Conditions
  • Works outdoors at railroad construction sites.
  • Frequently works in flat, vertical, or overhead positions.
  • Frequently stands, walks, climbs, balances, stoops, and crouches.
  • Uses hands to operate equipment and tools.
  • Performs heavy physical labor; may lift/carry and push/pull objects weighing up to 75 pounds.
  • Exposed to harsh weather conditions including extremely hot and extremely cold weather.
  • Exposed to loud noise, dust and fumes.
  • Must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection as required by the company.

Company Overview
This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned.
RailWorks is North America's leading rail maintenance and infrastructure solutions provider. With over 100 years of experience, our geographic footprint enables us to quickly serve our customers and provides ample opportunities for our employees to grow their careers within the company. We take on challenging projects every day and our success relies on a collaborative, safe, and open-minded work environment that encourages teamwork, positivity, and ingenuity. We are committed to creating a culture of trust, respect, and acceptance.
RailWorks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment with RailWorks without regard to an individual's sex, race, religion, creed, color, national origin, sexual orientation, gender identity, marital status, age, disability, veteran status or other legally protected characteristics.

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