ZipRecruiter

Log In

1

Help Tech Chat Support Jobs in Boca Raton, FL (NOW HIRING)

Optivations

IT Support Specialist

West Palm Beach, FL · On-site

Help manage and configure our Microsoft environment including Intune, Teams, Outlook, and related ... , helpdesk, or a similar role * Hands-on experience with Microsoft 365 administration (Teams ...

GA Telesis

IT Support Specialist

Fort Lauderdale, FL · On-site

Reporting to the Director of Information Technology, our IT Helpdesk team is seeking an IT Support Specialist who takes initiative and is eager to learn new skills. Along with the team, this position ...

Stefanini

IT Support Specialist

Boca Raton, FL

Company Description We help Procurement and Recruiting departments faced with the challenge of ... leading technologies to support your information technology hardware, software, and network ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA ... Provide customer service and Help Desk technical support to staff members. * Responsible for ...

AEG

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA ... Provide customer service and Help Desk technical support to staff members. * Responsible for ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

next page

Showing results 1-20

People also search for

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Boca Raton, FL

Help Tech Chat Support information

See Boca Raton, FL salary details

$25.6K

$41.3K

$62.6K

How much do help tech chat support jobs pay per year?

As of May 30, 2026, the average yearly pay for help tech chat support in Boca Raton, FL is $41,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $44,600.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Boca Raton, FL? For Help Tech Chat Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Boca Raton, FL look for? The top searched job categories for Help Tech Chat Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Help Tech Chat Support jobs? Cities near Boca Raton, FL with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
IT Support Technician

IT Support Technician

Octagon Talent Solutions

Fort Lauderdale, FL • On-site

$20.50 - $28/hr

Contractor

Posted 19 days ago

Job description

About the Role:

The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal downtime and optimal system performance. The technician will collaborate closely with other IT team members to implement upgrades, maintain security protocols, and support new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps empower employees to use technology efficiently and securely. Ultimately, this role contributes to the overall productivity and success of the organization by ensuring reliable and accessible IT resources.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in an IT support or help desk role.
  • Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, and VPN.
  • Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with remote support tools and ticketing systems.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Previous experience supporting enterprise environments or multiple operating systems.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Perform routine maintenance tasks such as system updates, backups, and security patches.
  • Document support activities, maintain inventory of IT assets, and escalate complex issues to senior IT staff as needed.
  • Assist in onboarding new employees by setting up user accounts, permissions, and necessary hardware.
  • Collaborate with IT team members to improve support processes and implement new technologies.

Skills:

The IT Support Technician utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring users can work without interruption. Communication skills are essential for explaining complex technical concepts in an accessible manner and providing excellent customer service. Analytical skills help in diagnosing problems efficiently and determining the best solutions. Familiarity with networking and security principles is applied to maintain safe and reliable connectivity. Additionally, organizational skills are important for managing support tickets, documenting solutions, and maintaining IT asset inventories.