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Help Tech Chat Support Jobs in Naples, FL (NOW HIRING)

Rentvine

Client Support Specialist

Estero, FL · On-site

$17.25 - $23/hr

... chat inquiries. This position focuses on troubleshooting, resolving common software questions, and ... Qualifications * 1+ year of experience in customer service, help desk, or technical support.

ZOOM TAN INC

IT Support Representative

Naples, FL · On-site

$21/hr

Requirements 1. 2 years minimum experience working IT Help Desk/IT support. 2. Extensive knowledge of Desktop Support with Windows and using remote log in software. 3. 2 years minimum experience ...

Arthrex

Technology Consultant

Naples, FL · On-site

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their ... Proper use and level of sales support. * Account and Third-party contracts. * Performs sales ...

ARTHREX

Technology Consultant

Naples, FL

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their ... Proper use and level of sales support. * Account and Third-party contracts. * Performs sales ...

MyFlorida

INFORMATION TECHNOLOGY INTERNSHIP

Naples, FL

$14.25 - $18.75/hr

IT professionals within each state agency help create and maintain the digital path to keep state ... The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable ...

Wire Experts Group

IT Technician - Onsite

Naples, FL · On-site

IT Reports To: IT Manager Employment Type: Full Time Shift: Day Location: Naples, FL FLSA Status ... Reduce frequency of common help desk support issues through education/training of end users or ...

GO-NPP

Pool Field Support Specialist

Naples, FL · On-site

Help improve technician consistency, efficiency, and service quality Deliver Excellent Customer ... Using mobile technology and communication tools daily * Driving between customer and branch ...

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Help Tech Chat Support information

See Naples, FL salary details

$25.4K

$41K

$62.2K

How much do help tech chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for help tech chat support in Naples, FL is $40,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $44,300.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Naples, FL? For Help Tech Chat Support jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Naples, FL look for? The top searched job categories for Help Tech Chat Support jobs in Naples, FL are:
What cities near Naples, FL are hiring for Help Tech Chat Support jobs? Cities near Naples, FL with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you

Helpdesk/Onsite Support Tech

JK Technology Solutions

Bonita Springs, FL • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Helpdesk/Onsite Support Tech Bonita Springs, FL
Founded in 2002, JK Technology Solutions primarily focuses on help desk support and Managed Services for SMB all the way up to Enterprise customers. The Lockport office supports consumers with "walk-in" service requests and help desk support for its commercial clients. Consumers bring in computers to be repaired and updated. Consists of backing up and reinstalling Windows and all applications, troubleshooting hardware issues, and virus removal. Applicant should be comfortable dealing with customers on a one-on-one basis.
Schedule
  • HelpDesk is open Mon-Fri 8:00 AM to 6:00 PM CST
  • Schedule will be 3 to 4 days a week working Help Desk and 1 to 2 days a week working Onsite Support (must have reliable transportation).

Job Specifications:
  • This position is for our Bonita Springs, Florida location.
  • 50% to 75% local travel.
  • Must be able to lift 50 lbs.
  • Must have a valid Driver's License.
  • The candidate will work as an Onsite/Remote Technician/Project Team member per customer requirements.

You will be responsible for the following:
  • Taking calls and creating tickets.
  • Troubleshooting all aspects of the computer.
  • Diagnosing software issues at the OS level.
  • Installing software per customer needs. IE. QuickBooks, AutoCAD, Photoshop, and other non-standard programs.
  • Creating users in Active directory and Office 365.
  • Creating folder shares with Security groups.
  • Troubleshooting share and NTFS permissions.
  • Creating and managing GPOs.
  • Managing Print Servers.
  • Complex network troubleshooting.
  • Prioritizing tasks efficiently.
  • Providing good Communication to the customer about the status of their ticket.
  • Providing completed documentation.
  • Problem-solving issues that are unfamiliar.
  • Advise customers on recommended solutions/products to an issue.
  • Serve as a main technical contact on projects for end customer.
  • Prioritize and manage several open issues at one time.
  • Ensure all work is logged for the entire workday in the ticketing system.

Additional skills needed:
  • Configuring, Deployment, and Troubleshooting Windows Operating Systems.
  • Configuring, Deployment, and Troubleshooting Windows Server 2012, 2016, and 2019 Standard.
  • Configuring, Installing and Troubleshooting Microsoft Active Directory, DHCP, DNS, NPS, Hyper-V and other Server Roles and Features.
  • Configuring and Managing File Shares, NTFS file permissions, security groups, and users.
  • Configure and manage the Microsoft 365 / Microsoft Azure Environment.
  • Configure, Installing and Troubleshooting Microsoft Office products.
  • Configure, Install, Maintain and Troubleshoot company networks and associated hardware.
  • Low-Voltage Cabling, with basic understanding of cable and wire management.
  • Hardware Support for all types of on-premises equipment (Servers, Firewalls, Routers, Switches, etc.).
  • Desktop and Laptop Operating Systems
  • Windows XP, 7, 8, and 10
  • MAC
  • Some Linux
  • Applications
  • Microsoft Office 2003-2019
  • File sharing and user permissions
  • Adobe Acrobat
  • Acronis
  • Norton, McAfee, AVG, Malware Bytes, ADW Cleaner, HitManPro
  • Hardware Experience
  • Dell
  • HP
  • Lenovo
  • Toshiba
  • MAC/Apple/iPad and iPhone
  • Replace laptop screens
  • Soldering
  • Experience with Help Desk Software Preferred
  • SolarWinds N-Central, MSP Manager
  • Ticketing Systems
  • IT Document Management Platforms

NOTE: Training will be held in our Lockport, IL offices. This is paid training.
Job type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:
  • 8/9 hour shifts
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:
  • Bonita Springs, FL 34134: Reliably commute or planning to relocate before starting work (Required)

Education:
  • Bachelor's (Preferred)

Experience:
  • computer skills: 5 years (Preferred)

Apply