Help Desk Technician I
$22.75 - $30.75/hr
About the Opportunity The Help Desk Technician I is a frontline role ensuring users have reliable, secure, and fully functional IT systems to support their scientific and operational work. This ...
Help Desk Technician I
$22.75 - $30.75/hr
About the Opportunity The Help Desk Technician I is a frontline role ensuring users have reliable, secure, and fully functional IT systems to support their scientific and operational work. This ...
HRSM Help Desk Specialist - WA ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.
HRSM Help Desk Specialist - WA ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.
HRSM Help Desk Specialist Candidates shall work to support requirements for Program Support and The Help Desk Specialist Provide phone, email, web, and in-person support to users in the areas of ...
HRSM Help Desk Specialist Candidates shall work to support requirements for Program Support and The Help Desk Specialist Provide phone, email, web, and in-person support to users in the areas of ...
Help Desk Analyst - Seattle, WA
Seattle, WA · On-site
$23.25 - $32/hr
Help Desk Analyst Location: Seattle, WA Duration: 06 Months+ Contract Rate: DOE US Citizen, Green Card and GC EAD preferred no third-party agencies available for this position. Required Skills:
Help Desk Analyst - Seattle, WA
Seattle, WA · On-site
$23.25 - $32/hr
Help Desk Analyst Location: Seattle, WA Duration: 06 Months+ Contract Rate: DOE US Citizen, Green Card and GC EAD preferred no third-party agencies available for this position. Required Skills:
HRSM Help Desk Manager - WA
Seattle, WA · On-site
HRSM Help Desk Manager Candidates shall work to support requirements for Program Support and The Help Desk Manager Provide daily supervision and direction to staff who are responsible for phone and ...
HRSM Help Desk Manager - WA
Seattle, WA · On-site
HRSM Help Desk Manager Candidates shall work to support requirements for Program Support and The Help Desk Manager Provide daily supervision and direction to staff who are responsible for phone and ...
Help Desk Specialist
Renton, WA · On-site
$22.50 - $32.41/hr
Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide technical support to internal employees including employees working remotely. * Setup and maintain ...
Help Desk Specialist
Renton, WA · On-site
$22.50 - $32.41/hr
Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide technical support to internal employees including employees working remotely. * Setup and maintain ...
Help Desk Specialist
Renton, WA · On-site
$22.50 - $32.41/hr
Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide technical support to internal employees including employees working remotely. * Setup and maintain ...
Help Desk Specialist
Renton, WA · On-site
$22.50 - $32.41/hr
Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide technical support to internal employees including employees working remotely. * Setup and maintain ...
Help Desk Technician
Bellevue, WA · On-site
$26 - $32/hr
Location: onsite in Bellevue, WA Employment Type: 12 month contract to hire Pay Range: $26-32/hr *exact compensation may vary based on skills, experience, and location. Benefits: Medical insurance ...
Help Desk Technician
Bellevue, WA · On-site
$26 - $32/hr
Location: onsite in Bellevue, WA Employment Type: 12 month contract to hire Pay Range: $26-32/hr *exact compensation may vary based on skills, experience, and location. Benefits: Medical insurance ...
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
Help Desk / Computer Support Technician 1
Seattle, WA · On-site
$19/hr
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
Help Desk / Computer Support Technician 1
Seattle, WA · On-site
$19/hr
The Helpdesk Temp assists in supporting computer applications, provides professional client service ... Working with other Support Desk staff they support our staff and faculty, and support the ongoing ...
Senior IT Help Desk Analyst
Bothell, WA · On-site
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
Senior IT Help Desk Analyst
Bothell, WA · On-site
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
Quick apply
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
IT Help Desk Technician 1
Bellevue, WA · On-site
The Help Desk position will utilize excellent communications skills to interact with both internal and external customers and Interpreters to troubleshoot IT issues and ensure business continuity.
IT Help Desk Technician 1
Bellevue, WA · On-site
The Help Desk position will utilize excellent communications skills to interact with both internal and external customers and Interpreters to troubleshoot IT issues and ensure business continuity.
Senior IT Help Desk Analyst
Bothell, WA · On-site
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
Senior IT Help Desk Analyst
Bothell, WA · On-site
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
Senior IT Help Desk Analyst
Bothell, WA · On-site
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
Senior IT Help Desk Analyst
Bothell, WA · On-site
Summary Senior IT Help Desk Analyst serves as a Tier II point of escalation for technical and procedural guidance for Tier I analysts, in addition to supporting Infrastructure teams with projects and ...
The Help Desk position will utilize excellent communications skills to interact with both internal and external customers and Interpreters to troubleshoot IT issues and ensure business continuity.
The Help Desk position will utilize excellent communications skills to interact with both internal and external customers and Interpreters to troubleshoot IT issues and ensure business continuity.
The primary role of this position is help desk technician. This position is responsible for performing a wide variety of functions, and will work closely with faculty and administrative ...
The primary role of this position is help desk technician. This position is responsible for performing a wide variety of functions, and will work closely with faculty and administrative ...
The primary role of this position is help desk technician. This position is responsible for performing a wide variety of functions, and will work closely with faculty and administrative ...
The primary role of this position is help desk technician. This position is responsible for performing a wide variety of functions, and will work closely with faculty and administrative ...
New User On-boarding Qualifications & Requirements * 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...
Quick apply
New User On-boarding Qualifications & Requirements * 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
New User On-boarding Qualifications & Requirements * 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...
Quick apply
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
New User On-boarding Qualifications & Requirements * 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...
Help Desk information
See Bothell, WA salary details
$14.24 - $16.39
2% of jobs
$16.39 - $18.54
6% of jobs
$18.54 - $20.69
12% of jobs
$21.30 is the 25th percentile. Wages below this are outliers.
$20.69 - $22.84
17% of jobs
The median wage is $24.56 / hr.
$22.84 - $24.99
16% of jobs
$24.99 - $27.14
16% of jobs
$28.22 is the 75th percentile. Wages above this are outliers.
$27.14 - $29.29
12% of jobs
$29.29 - $31.44
7% of jobs
$31.44 - $33.59
6% of jobs
$33.59 - $35.74
3% of jobs
$35.74 - $37.89
2% of jobs
$14
$25
$37
How much do help desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?
To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.
What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?
Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.
What are Help Desk jobs?
Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.
What is the difference between Help Desk vs Technical Support Specialist?
| Aspect | Help Desk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Office or remote; front-line support for end-users | Office or remote; more specialized technical troubleshooting |
| Employer & Industry Usage | Used across various industries for user support | Common in IT, tech companies, and service providers |
| Search & Comparison Intent | High overlap; both support end-users with technical issues |
Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.
More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Bothell, WA? The most popular types of Help Desk jobs in Bothell, WA are:
What are popular job titles related to Help Desk jobs in Bothell, WA? For Help Desk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Bothell, WA look for? The top searched job categories for Help Desk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Help Desk jobs? Cities near Bothell, WA with the most Help Desk job openings:
$22.75 - $30.75/hr
Other
Posted 5 days ago
Job description
About the Opportunity
The Help Desk Technician I is a frontline role ensuring users have reliable, secure, and fully functional IT systems to support their scientific and operational work. This position minimizes downtime, resolves technical issues efficiently, and maintains the health of end-user devices across Windows, Linux, and Mac environments.
This role supports contract success by sustaining daily IT operations, maintaining endpoint compliance through patching, security scans, and account management, and enabling staff to focus on mission priorities. Given the small user base and diverse technical needs, the Help Desk Technician I provides responsive, high-quality support both onsite and remotely.
Success in this role means maintaining stable, secure systems with minimal disruption to users, resolving issues quickly with strong satisfaction, handling tickets and device deployments efficiently, keeping endpoints compliant and secure, and proactively reducing recurring issues through documentation and trend awareness.