Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Quick apply
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
IT Manager
Seattle, WA · On-site
$95K - $125K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
IT Manager
Seattle, WA · On-site
$95K - $125K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
IT Services Technician (Bellevue)
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
New
IT Services Technician (Bellevue)
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
New
IT Services Technician (Bellevue)
Seattle, WA · On-site
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
New
IT Services Technician (Bellevue)
Seattle, WA · On-site
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
New
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...
IT Services Technician (Bellevue)
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
New
Quick apply
IT Services Technician (Bellevue)
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
New
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
Quick apply
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
Quick apply
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk ...
K2 Staffing is a leading IT Solutions Company in the Renton & Kent, WA areas ... They are seeking a temporary Helpdesk Support Level I technician to assist customers with technical ...
K2 Staffing is a leading IT Solutions Company in the Renton & Kent, WA areas ... They are seeking a temporary Helpdesk Support Level I technician to assist customers with technical ...
IT Help Desk Technician
Seattle, WA · On-site
$25 - $30/hr
... as Help Desk Technician * Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience * Working knowledge of Office 365 products and how to ...
IT Help Desk Technician
Seattle, WA · On-site
$25 - $30/hr
... as Help Desk Technician * Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience * Working knowledge of Office 365 products and how to ...
IT Support Engineer
Issaquah, WA · On-site
We are seeking an experienced Onsite IT Professional to provide direct, hands-on end-user support ... Perform 2nd-level help desk troubleshooting, conduct individual user coaching/training, and execute ...
New
IT Support Engineer
Issaquah, WA · On-site
We are seeking an experienced Onsite IT Professional to provide direct, hands-on end-user support ... Perform 2nd-level help desk troubleshooting, conduct individual user coaching/training, and execute ...
New
Key Responsibilities Helpdesk Operations * Serve as the first point of contact for all IT support requests at Updater, triage Freshservice tickets, and resolve Tier 1/2 issues with clear, friendly ...
Quick apply
Key Responsibilities Helpdesk Operations * Serve as the first point of contact for all IT support requests at Updater, triage Freshservice tickets, and resolve Tier 1/2 issues with clear, friendly ...
IT Manager
Bellevue, WA · On-site
$65 - $70/hr
Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...
Quick apply
IT Manager
Bellevue, WA · On-site
$65 - $70/hr
Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...
IT Manager
Seattle, WA · On-site
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... You will own IT operations that support our rapidly growing team-from device management and network ...
IT Manager
Seattle, WA · On-site
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... You will own IT operations that support our rapidly growing team-from device management and network ...
IT Manager
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... You will own IT operations that support our rapidly growing team--from device management and ...
Quick apply
IT Manager
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... You will own IT operations that support our rapidly growing team--from device management and ...
It Helpdesk information
See Bothell, WA salary details
$14.24 - $16.39
2% of jobs
$16.39 - $18.54
6% of jobs
$18.54 - $20.69
12% of jobs
$21.30 is the 25th percentile. Wages below this are outliers.
$20.69 - $22.84
17% of jobs
The median wage is $24.56 / hr.
$22.84 - $24.99
16% of jobs
$24.99 - $27.14
16% of jobs
$28.22 is the 75th percentile. Wages above this are outliers.
$27.14 - $29.29
12% of jobs
$29.29 - $31.44
7% of jobs
$31.44 - $33.59
6% of jobs
$33.59 - $35.74
3% of jobs
$35.74 - $37.89
2% of jobs
$14
$25
$37
How much do it helpdesk jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for it helpdesk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.
What is an IT Helpdesk professional?
IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.
What are typical challenges faced by IT Helpdesk professionals, and how can they be managed?
IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.
What skills and qualifications are needed to thrive as an IT Helpdesk professional?
To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.
What does an IT Helpdesk do?
An IT Helpdesk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.
Is IT Helpdesk a good career?
IT Helpdesk is a viable career option for individuals interested in technical support, troubleshooting, and customer service. It often requires knowledge of operating systems, networking, and common software tools, with opportunities for certifications like CompTIA A+ to advance. The role can lead to higher IT positions such as system administrator or network technician.
What is the difference between It Helpdesk vs Technical Support Specialist?
| Aspect | It Helpdesk | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Cisco CCNA (optional) |
| Work Environment | Helpdesk ticketing systems, remote support, on-site | Customer sites, remote, or call centers |
| Industry Usage | IT departments, MSPs, corporate support | IT companies, tech vendors, corporate support |
Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.
How hard is it helpdesk to get a helpdesk job?
Getting a helpdesk job typically requires basic technical knowledge, customer service skills, and sometimes relevant certifications like CompTIA A+. Entry-level positions are accessible to those with a willingness to learn, but competition can vary based on location and experience. Building skills in troubleshooting, common software, and remote support can improve chances of securing a helpdesk role.
What are the most commonly searched types of It Helpdesk jobs in Bothell, WA? The most popular types of It Helpdesk jobs in Bothell, WA are:
What are popular job titles related to It Helpdesk jobs in Bothell, WA? For It Helpdesk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching It Helpdesk jobs in Bothell, WA look for? The top searched job categories for It Helpdesk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for It Helpdesk jobs? Cities near Bothell, WA with the most It Helpdesk job openings:
Job description
Job Description
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000