ZipRecruiter

Log In

1

Desktop Support Technician Jobs in Bothell, WA (NOW HIRING)

Revel Staffing

Desktop Support Technician

Seattle, WA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

3md

Desktop Support Technician

Seattle, WA · On-site

$23 - $29.25/hr

3MD Inc. is seeking a Desktop Support Technician in Seattle to deliver technical support and deployment services for client projects. Responsibilities include hardware deployments, OS upgrades ...

New

3md

Desktop Support Technician

Seattle, WA · On-site

$23 - $29.25/hr

3MD Inc. is seeking a Desktop Support Technician in Seattle to deliver technical support and deployment services for client projects. Responsibilities include hardware deployments, OS upgrades ...

New

3md

Desktop Support Technician I

Seattle, WA · On-site

$24 - $26/hr

Salary Range: $24.00 To $26.00 Hourly The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs.

New

3md

Desktop Support Technician I

Seattle, WA · On-site

$24 - $26/hr

Salary Range: $24.00 To $26.00 Hourly The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs.

New

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location ... Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

Net2Source (N2S)

Desktop Support Specialist

Redmond, WA · On-site

Desktop Support Engineer one of our clients at Redmond, WA (Onsite). Please review the below listed and share me your most updated resume, if interested. Role: EUC Engineer/Desktop Support Engineer ...

McLane Company

Field IT Support Technician

Seattle, WA · On-site

$29 - $31/hr

Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and ... Install, configure, troubleshoot, and maintain desktops, laptops, RF and wearable devices * Support ...

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

next page

Showing results 1-20

All JobsDesktop Support Technician JobsDesktop Support Technician Jobs in Bothell, WA

Desktop Support Technician information

See Bothell, WA salary details

$15

$26

$37

How much do desktop support technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support technician in Bothell, WA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

What is a desktop support technician?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support technician?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by desktop support technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.
More about Desktop Support Technician jobs
What job categories do people searching Desktop Support Technician jobs in Bothell, WA look for? The top searched job categories for Desktop Support Technician jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Desktop Support Technician jobs? Cities near Bothell, WA with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Bothell, WA as of August 2026, with employment types broken down into 79% Full Time, 9% Part Time, and 12% Contract. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

Desktop Support Technician

Revel Staffing

Seattle, WA • On-site

$78K - $108K/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. The ideal candidate will have strong customer service skills, attention to detail, and excellent written, verbal, and interpersonal communication skills.

Responsibilities

  • Support and maintain desktop computers, laptops, software, hardware, and peripherals
  • Install, diagnose, repair, maintain, and upgrade computer systems and related equipment
  • Troubleshoot hardware, software, network, and user-access issues
  • Provide end-user assistance in person, by phone, email, or ticketing/work order system
  • Support Microsoft Windows, Office 365, and Electronic Medical Record systems
  • Assist with Cisco VOIP phone system support
  • Work with network cabling, jacks, printers, scanners, and other peripherals
  • Maintain inventory records and documentation for break/fix activity
  • Assist with training materials, user guides, and instructional documentation as needed
  • Collaborate with internal teams to resolve technical issues efficiently
  • Maintain confidentiality and follow healthcare privacy and security standards

Qualifications

  • Strong knowledge of PC and desktop hardware
  • Strong knowledge of Microsoft Windows, Office 365, and desktop software
  • Experience supporting Electronic Medical Record systems preferred
  • Hands-on hardware and software troubleshooting experience
  • Experience supporting computer equipment, peripherals, and network-connected devices
  • Strong analytical, research, and problem-solving skills
  • Excellent customer service and communication skills
  • High attention to detail and ability to document work accurately
  • Team-oriented with the ability to work in a collaborative healthcare environment
  • Some college-level coursework in computer science, information technology, or related field preferred
  • HIPAA training/certification required