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Desktop Support Technician Jobs in Bothell, WA (NOW HIRING)

Revel Staffing

Desktop Support Technician

Seattle, WA

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location ... Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service ...

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$24.25 - $33/hr

The IT Support Technician is responsible for maintaining the internal technology environment ... Required : • 1+ years in a help desk, desktop support, or IT support role • Hands-on experience ...

Uw

Computer Support Technician

Seattle, WA · On-site

$63K/yr

... Technician 1 to join their team. About this Opportunity Reporting to the Associate Director of ... Support Linux-based remote desktop systems and shared resources with guidance from senior staff.

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

The Technician works to ensure that First Fed's internal technology assets (desktop, laptop ... Provide technical support on all IT-related hardware, such as desktops, laptops, VDI clients ...

Reid Middleton

Help Desk Technician - WA

Everett, WA · On-site

$22 - $29.75/hr

They are seeking a Help Desk Technician to provide desktop support and assist with IT troubleshooting and issues. Responsibilities : • provide in-depth desktop support to the users • assist the ...

Thrive

Client Support Engineer

Seattle, WA · On-site

$65K - $85K/yr

... and technicians; troubleshoot printer problems; work with next level support to resolve complex ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Thrive

Client Support Engineer

Seattle, WA · On-site

... and technicians; troubleshoot printer problems; work with next level support to resolve complex ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

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Showing results 1-20

All JobsDesktop Support Technician JobsDesktop Support Technician Jobs in Bothell, WA

Desktop Support Technician information

See Bothell, WA salary details

$15

$26

$37

How much do desktop support technician jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for desktop support technician in Bothell, WA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.12 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.
More about Desktop Support Technician jobs
What job categories do people searching Desktop Support Technician jobs in Bothell, WA look for? The top searched job categories for Desktop Support Technician jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Desktop Support Technician jobs? Cities near Bothell, WA with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Bothell, WA as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 10% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.
Desktop Support Technician

Desktop Support Technician

Revel Staffing

Seattle, WA

$78K - $108K/hr

Full-time

Posted 9 days ago

Job description

Desktop Support Technician

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. The ideal candidate will have strong customer service skills, attention to detail, and excellent written, verbal, and interpersonal communication skills.

Responsibilities

  • Support and maintain desktop computers, laptops, software, hardware, and peripherals
  • Install, diagnose, repair, maintain, and upgrade computer systems and related equipment
  • Troubleshoot hardware, software, network, and user-access issues
  • Provide end-user assistance in person, by phone, email, or ticketing/work order system
  • Support Microsoft Windows, Office 365, and Electronic Medical Record systems
  • Assist with Cisco VOIP phone system support
  • Work with network cabling, jacks, printers, scanners, and other peripherals
  • Maintain inventory records and documentation for break/fix activity
  • Assist with training materials, user guides, and instructional documentation as needed
  • Collaborate with internal teams to resolve technical issues efficiently
  • Maintain confidentiality and follow healthcare privacy and security standards

Qualifications

  • Strong knowledge of PC and desktop hardware
  • Strong knowledge of Microsoft Windows, Office 365, and desktop software
  • Experience supporting Electronic Medical Record systems preferred
  • Hands-on hardware and software troubleshooting experience
  • Experience supporting computer equipment, peripherals, and network-connected devices
  • Strong analytical, research, and problem-solving skills
  • Excellent customer service and communication skills
  • High attention to detail and ability to document work accurately
  • Team-oriented with the ability to work in a collaborative healthcare environment
  • Some college-level coursework in computer science, information technology, or related field preferred
  • HIPAA training/certification required