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Executive Desktop Support Jobs in Bothell, WA (NOW HIRING)

Uw

Computer Support Technician 2

Seattle, WA

... as executive leadership in the college. Key Responsibilities Duties and Responsibilities include, but are not limited to: Computing Support: * Hardware and Software Desktop Support * Coordinate ...

F5

Director End User Services

Seattle, WA · On-site

The Director of End User Services will lead global teams spanning Service Desk operations, Desktop Support, Executive Support, and Site Services, and will advance the evolution of support from a ...

F5, Inc.

Director - End User Services

Seattle, WA · On-site

The Director of End User Services will lead global teams spanning Service Desk operations, Desktop Support, Executive Support, and Site Services, and will advance the evolution of support from a ...

Insight Global

Helpdesk Analyst

Seattle, WA · On-site

$25 - $31/hr

... level/executives - previous technical research experience for complex tickets - hands-on ... They won't be expected to be desktop support as there is another team responsible but more so be a ...

United Airlines

Cloud Operations Engineer

Bellevue, WA · On-site +1

$65K - $130K/yr

Azure Virtual Desktop (AVD) * Plan, deploy, and manage scalable AVD environments in Azure ... Strong communication skills for technical and executive-level briefings and documentation Preferred ...

United Airlines

Cloud Operations Engineer

Seattle, WA · On-site +1

$65K - $130K/yr

Azure Virtual Desktop (AVD) * Plan, deploy, and manage scalable AVD environments in Azure ... Strong communication skills for technical and executive-level briefings and documentation Preferred ...

Microsoft

Principal Product Manager

Redmond, WA · On-site

... across desktop, mobile, and app categories • Proactively identify and manage scenario backlog ... Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a ...

Amazon

Sr. Business manager, AWS GDSP A&I

Seattle, WA · On-site

... executive communications on for senior leadership, driving mechanisms and workstreams for cross ... efforts 6. Support senior leadership with other projects and initiatives as needed. BASIC ...

Amazon

Sr. Business manager, AWS GDSP A&I

Seattle, WA · On-site

... executive communications on for senior leadership, driving mechanisms and workstreams for cross ... efforts 6. Support senior leadership with other projects and initiatives as needed. BASIC ...

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Showing results 1-20

All JobsExecutive Desktop Support JobsExecutive Desktop Support Jobs in Bothell, WA

Executive Desktop Support information

See Bothell, WA salary details

$15

$25

$36

How much do executive desktop support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for executive desktop support in Bothell, WA is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $27.69 per hour, depending on experience, location, and employer.

What is the difference between Executive Desktop Support vs Desktop Support Specialist?

AspectExecutive Desktop SupportDesktop Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate executives, high-level officesGeneral office, multiple departments
Employer & IndustryLarge corporations, executive teamsVarious industries, IT support teams
Search & Comparison IntentRole focused on executive support, specializedGeneral desktop support, broader scope

Executive Desktop Support professionals focus on providing specialized technical assistance to high-level executives, often requiring discretion and advanced skills. Desktop Support Specialists handle a wider range of user issues across departments. While both roles require similar certifications, Executive Desktop Support emphasizes confidentiality and executive-level service, whereas Desktop Support Specialists serve a broader user base.

What are the key skills and qualifications needed to thrive as an Executive Desktop Support specialist, and why are they important?

To thrive as an Executive Desktop Support specialist, you need deep expertise in troubleshooting hardware, software, and networking issues, along with a solid understanding of Windows and macOS environments, typically supported by relevant IT certifications like CompTIA A+ or Microsoft certifications. Familiarity with enterprise tools such as Microsoft 365, remote desktop applications, and ticketing systems is essential. Outstanding communication, discretion, and the ability to remain calm under pressure are vital soft skills for supporting high-level executives. These capabilities ensure quick, reliable technical support, maintaining productivity and confidentiality for top-level stakeholders.

What unique challenges might I face as an Executive Desktop Support specialist compared to general IT support roles?

In an Executive Desktop Support role, you'll often support high-level executives who require prompt, discreet, and tailored assistance. This means addressing urgent technical issues with minimal disruption, ensuring confidentiality, and sometimes adapting to non-standard schedules. You'll need excellent communication skills, a proactive approach, and the ability to maintain composure under pressure, as executives may expect immediate, seamless solutions. Collaboration with other IT teams is common, especially for complex troubleshooting or ensuring secure access to sensitive information.

What is Executive Desktop Support?

Executive Desktop Support refers to specialized IT support services provided to high-level executives within an organization. This role focuses on delivering prompt, personalized technical assistance for hardware, software, and mobile devices, often handling sensitive information and urgent requests. Executive Desktop Support professionals ensure that executives' technology needs are met efficiently, allowing them to operate smoothly and securely. They may also provide after-hours support and coordinate with other IT teams for complex issues.
What job categories do people searching Executive Desktop Support jobs in Bothell, WA look for? The top searched job categories for Executive Desktop Support jobs in Bothell, WA are:
Executive Desktop Support jobs near you
Computer Support Technician 2

Computer Support Technician 2

University of Washington

Seattle, WA • On-site, Remote

Full-time

Posted 11 days ago

University Of Washington School Of Medicine rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

174th of 538 rated colleges and universities

Job description

Job Description
The College of the Arts & Sciences has an outstanding opportunity for Computer Support Technician 2 to join their team.
About this Opportunity
The College of Arts & Sciences Dean's Office is seeking to fill a Computer Support Technician 2 position. The computing environment served by this position is complex along several dimensions and the successful candidate will collaborate with the IT team to thoughtfully blend central standards and guidelines with local expertise and requirements to create an environment that is stable and reliable yet provides flexible service. We are seeking a well-rounded, service-oriented individual with strong verbal and written communication skills, creativity, and energy to support the computing needs of a primarily non-technical user base.
Working within a team environment, this position will provide support for a combination of systems including remote and on-site computing, printing, and networking. The supported departments include the departments across the College of Arts & Sciences as well as executive leadership in the college.
Key Responsibilities
Duties and Responsibilities include, but are not limited to:
Computing Support:
  • Hardware and Software Desktop Support
  • Coordinate repair scheduling, service requests, records maintenance, service contracts, user accounts, security, and workstation configurations.
  • Install and configure newly acquired PC's, LAN workstations and various software packages.
  • Use diagnostic tools and troubleshooting processes to determine if problems are due to equipment, network or application errors; refer complex problems to hardware maintenance, software support or vendor support services.
  • Support end-user systems including desktop computer, peripherals (printers, scanners, removable drives, media readers).
  • Assist users in the use of a variety of hardware devices and software packages; troubleshoot and resolve problems such as board swapping and revising configuration settings to allow hardware and software operability.
  • Document and maintain records on hardware and software configurations, network performance and configurations.
  • Write, maintain and update users' manuals, system support manuals and other types of documentation.
  • Work with software and hardware vendors to save staff time and resolve technical issues.
  • Train users on specific packaged software applications.
  • Assist faculty with teaching aids, materials and equipment associated with classroom instruction.
  • Perform research and provide information to management regarding new technology and equipment.
  • Ensure compatibility with central UW computing systems and standards, including a focus on systems security.
  • Support audio/visual/teleconference equipment for meetings and functions
  • Keep current with campus standards, technology developments and College guidelines to ensure that the highest standards of reliability, performance and security are implemented.
  • Follow procedures and policies pertaining to the systems and its user base.
  • Provide responsive end-user support for basic technology and application questions and problems.
  • Communicate clearly and in a timely fashion when escalating issues to appropriate team members or vendors.
  • Track requests and follow up with users to confirm effective resolution.
  • Provide ad hoc reporting of support problems/request documentation.
  • Provide flexible, timely and efficient resolution to customer issues.
  • Troubleshoot customer problems (remotely) with using Remote Desktop or Zoom Support on Mac and PC platforms.
  • Provide occasional, impromptu training for users, faculty, and staff.
  • Participate in occasional planned work outside of normal work hours/days.
  • Ensure departmental personal computers receive updates and patches in a timely fashion.
  • Troubleshoot departmental email and calendar issues.
  • Maintain inventories of computer equipment and network diagrams.
  • Move equipment as directed.
  • Other duties as assigned

Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications :
  • One year of experience as a Computer Support Technician I and/or experience may substitute for minimum qualifications.
  • Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications:
  • Previous customer service and/or help desk experience
  • Strong verbal and written communications skills
  • Bachelors' degree. Equivalent experience may substitute for the educational requirement
  • Cross-cultural competence
  • Compassion for non-technical users, their challenges, and their need for simplicity
  • Strong organizational and task-management / prioritization skills
  • Experience installing, configuring, maintaining, and troubleshooting computer systems and software
  • Experience in the principles, practices, and techniques used in developing and maintaining complex systems
  • Familiarity with one or more of the following: Databases, Linux, remote computing, MS Office (O365 online and on-premises) , Exchange email, UW G-suite, Cloud Computing, Adobe Creative Cloud

Working Conditions
  • Primarily office and campus-based work environment with frequent computer and keyboard use.
  • Requires prolonged periods of sitting, standing, walking, bending, and moving between departmental locations.
  • Provides both on-site and remote technical support for faculty, staff, and leadership across multiple departments.
  • May require lifting, transporting, and setting up computer, audio/visual, and networking equipment.
  • Work involves supporting desktop computers, printers, scanners, teleconference systems, and related peripherals.
  • Occasional planned work outside normal business hours to support system maintenance, updates, or operational needs.
  • Requires responding to time-sensitive technical issues in a fast-paced service-oriented environment.
  • Frequent interaction with non-technical users requiring clear communication, customer service, and troubleshooting support.
  • Work requires maintaining confidentiality, data security, and compliance with University technology standards and policies.
  • May require use of remote support tools such as Remote Desktop and Zoom to troubleshoot systems across Mac and PC platforms.
  • Requires maintaining equipment inventories, documentation, and network configuration records.
  • Position supports a collaborative team environment with multiple concurrent priorities and service requests.

Compensation, Benefits and Position Details
Pay Range Minimum:
$53,400.00 annual
Pay Range Maximum:
$71,796.00 annual
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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