Desktopย Support Specialistย Support Servicesย Jobs with David Evans and Associates:At David Evans and Associates, Inc.ย (DEA),ย Support Services is the engine that keepsย usย moving. From executive leadership to admin, HR, IS, finance, and marketing,ย we'reย the team that keeps things organized, efficient, andย people-focused. We solve problems, connect teams, and make sure DEA runs like a well-oiled machine,ย becauseย great workย starts with great support.ย
Theย Support Services Business Unit is seeking a Desktop Support Specialist in Bellevue, WA.
This is an outstanding opportunity for someone who wants more than just a support position - it is a role designed for professional growth, hands-on learning, and long-term career development.ย
The successful candidate will work closely with an exceptionally experienced IT and Information Systems leadership team, gaining exposure to enterprise-level technologies, operational best practices, and real-world problem solving in a fast-moving business environment. This position offers the chance to build a strong technical foundation while learning directly from seasoned professionals with extensive industry experience.ย
Our company is entering a major growth phase following the announcement of a strategic partnership with a significantly larger organization. This partnership is expected to create substantial new opportunities across the business and could potentially lead to a full acquisition within the next two years. As a result, this is an exciting time to join a company with strong momentum, expanding operations, and meaningful opportunities for advancement.
What You'll DoKey Responsibilities:- Provide desktop and end-user support for Microsoft Windows environmentsย
- Troubleshoot and resolve hardware, software, and network connectivity issuesย
- Install, configure, andย maintainย desktop computers, laptops, peripherals, and applicationsย
- Support Microsoft Office and other common (and not-so common) business and engineering applicationsย
- Respond to and track support requests inย a timelyย and professional mannerย
- Document technical issues, resolutions, and support proceduresย
- Maintain organized inventory and asset tracking for IT equipmentย
- Collaborate with other IT staff to support infrastructure and operational initiatives
What You BringRequired Qualifications:- Minimum of 1-2 years of experience supporting a Microsoft Windows work environment
- Strong troubleshooting and problem-solving skills
- Excellent organizational and time-management abilities
- Professional communication and customer service skills
- Ability to prioritize tasks and work independently in a fast-paced environment
- Experience supporting desktop hardware, and software applications
- Ability to travel to other offices in our Puget Sound Region around 25% of the time
Preferred Qualifications:- Previousย Help Desk or Service Desk experienceย
- Experience with Active Directory, Microsoft 365, or endpoint management toolsย
- Familiarity with ticketing systems and IT documentation practicesย
- Technical certifications are a plus (CompTIA A+, Microsoft certifications, etc.)ย
What We OfferWe foster an environment where talented professionals have the freedom and support to do their most meaningful work. Our values and company culture form the foundation of our success, creating a positive and collaborative work environment. These guiding principles are vital to our continued achievements and unwavering commitment to improving the world around us.
As a member of our team, you will have the opportunity to cultivate and develop your skills and work alongside talented colleagues who are committed to improving the quality of life while demonstrating stewardship of the built and natural environments.
Benefits:- Comprehensive health coverage:ย Medical, Dental, Vision, Disability, and Life Insurance
- Financial wellness:ย Health Savings Account (HSA) and Lifestyle Spending Account with employer contributions
- Professional development:ย Support for continuing education and training opportunities.
- Work-life balance:ย Paid Time Off (PTO) and Holiday Pay
- Work Schedule:ย Flexible 9/80 schedule-every other Friday off!
- Retirement:ย 401k plan
- Wellbeing focus:ย Holistic Wellbeing Program centered on physical, emotional, financial, career, and community health
- Growth opportunities:ย Access to mentorship, professional support, and pathways for career advancement
- Potential salary range:ย $30.00/hour - $45.00/hour
ย ย ย ย ย ย ย ย The posted salary range represents the typical range for this position and is provided in accordance with applicable state and local pay transparency laws. Actual compensation will be commensurate with experience, qualifications, and geographic location.
If you are a recruiter, search agency, or otherwise wish to refer a candidate to DEA, you will not be compensated in any way for your referral of a candidate to DEA without an active and signed written agreement in place in advance with DEA Human Resources. Any resume submitted to any DEA employee by an external recruiter without a written agreement in place at the time of submission will be considered the property of DEA and DEA will not be liable for the payment of a placement fee. If you would like to notify DEA of your interest in initiating a written agreement for services, please e-mailย careers@deainc.com.
Potential office locations include: Bellevue, WA.
Employment Type: REG