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Desktop Support Jobs in Bothell, WA (NOW HIRING)

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

Revel Staffing

Desktop Support Technician

Seattle, WA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

3md

Desktop Support Technician

Seattle, WA · On-site

$23 - $29.25/hr

3MD Inc. is seeking a Desktop Support Technician in Seattle to deliver technical support and deployment services for client projects. Responsibilities include hardware deployments, OS upgrades ...

New

3md

Desktop Support Technician

Seattle, WA · On-site

$23 - $29.25/hr

3MD Inc. is seeking a Desktop Support Technician in Seattle to deliver technical support and deployment services for client projects. Responsibilities include hardware deployments, OS upgrades ...

New

Net2Source (N2S)

Desktop Support Specialist

Redmond, WA · On-site

Desktop Support Engineer one of our clients at Redmond, WA (Onsite). Please review the below listed and share me your most updated resume, if interested. Role: EUC Engineer/Desktop Support Engineer ...

3md

Desktop Support Technician I

Seattle, WA · On-site

$24 - $26/hr

Salary Range: $24.00 To $26.00 Hourly The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs.

New

3md

Desktop Support Technician I

Seattle, WA · On-site

$24 - $26/hr

Salary Range: $24.00 To $26.00 Hourly The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs.

New

Service Global, Inc

Desktop EUC L1

Redmond, WA · On-site

$22 - $23/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

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All JobsDesktop Support JobsDesktop Support Jobs in Bothell, WA

Desktop Support information

See Bothell, WA salary details

$15

$26

$37

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Bothell, WA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Bothell, WA? The most popular types of Desktop Support jobs in Bothell, WA are:
What job categories do people searching Desktop Support jobs in Bothell, WA look for? The top searched job categories for Desktop Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Desktop Support jobs? Cities near Bothell, WA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

Desktop Support

ACI Infotech

Everett, WA • On-site

$22.25 - $28.50/hr

Full-time

Re-posted 17 days ago

Job description

Role: Desktop Support
Mode: On-Site
Location: Everett, WA
Seasoned desktop / Service Desk technician:
  • Exceptional customer service, communication and writing skills.
  • Detail-oriented, thorough and willing/able to follow established processes and procedures.
  • Responsible, organized, and able to self-direct under with minimal guidance.

This position will be involved in the following activities:
  1. Responding to all issues or requests received at the Information Technology Service Desk. Identifying and assessing nature of issue/request and providing resolution based on research, existing technical knowledge, and documentation.
  2. Referring incidents and requests that require additional subject matter expertise to the appropriate IT staff person. Ensuring that appropriate troubleshooting has been performed and that issue/request documentation has been collected and documented prior to work order hand-off.
  3. Troubleshooting and resolving workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues. Diagnosing the cause of the problem, taking appropriate remedial action, and following-up to perform any other long-term actions that may be required.
  4. Following established process, image and deploy/install end-point hardware/software solutions for both physical and virtual desktop environments.

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