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Desktop Support Jobs in Bothell, WA (NOW HIRING)

ClinDCast LLC

IT Manager

Bellevue, WA · On-site

$65 - $70/hr

Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires strong technical expertise, leadership skills, and the ...

krg technology inc

Windows Support

Redmond, WA

Windows support Location: Redmond, WA Duration: Full Time Platform JD: Summary View Mandatory: LinkedIn presence and for verification share 2 good references from your last two projects. If you are ...

McLane Company

Field IT Support Technician

Seattle, WA · On-site

$29 - $31/hr

Install, configure, troubleshoot, and maintain desktops, laptops, RF and wearable devices * Support servers, network infrastructure, telecommunications, and related hardware * Partner closely with ...

FHLB Des Moines

IT Director- Dept. of Radiology

Seattle, WA · On-site

$100.64 - $163.55/hr

Manage and improve the Desktop support function within the department by mentoring support personnel, establishing procedures for support, prioritization methodology and appropriate policies. Oversee ...

New

Uw

IT Director- Dept. of Radiology

Seattle, WA

Client Services Management (20%)- Manage and improve the Desktop support function within the department by mentoring support personnel, establishing procedures for support, prioritization methodology ...

Artech Information System LLC

Deskside support

Bothell, WA · On-site

$22.75 - $28.75/hr

... desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written ... The support platform is Microsoft OS including Win7 and some Win10 (piloting). * OS troubleshooting ...

Seitel Systems

Service Desk Technician

Seattle, WA · On-site

$29 - $32/hr

Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365 * Familiar with Windows Server * Familiar with hosted solutions (Azure/AWS) * Anti Virus Solutions

Seitel Systems LLC

Service Desk Technician

Seattle, WA · On-site

$29 - $32/hr

Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365 * Familiar with Windows Server * Familiar with hosted solutions (Azure/AWS) * Anti Virus Solutions

Seitel Systems

Service Desk Technician

Seattle, WA · On-site

Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365 * Familiar with Windows Server * Familiar with hosted solutions (Azure/AWS) * Anti Virus Solutions

Seitel Systems LLC

Service Desk Technician

Seattle, WA · Hybrid

$29 - $32/hr

Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365 * Familiar with Windows Server * Familiar with hosted solutions (Azure/AWS) * Anti Virus Solutions

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Bothell, WA

Desktop Support information

See Bothell, WA salary details

$15

$26

$37

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Bothell, WA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Bothell, WA? The most popular types of Desktop Support jobs in Bothell, WA are:
What job categories do people searching Desktop Support jobs in Bothell, WA look for? The top searched job categories for Desktop Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Desktop Support jobs? Cities near Bothell, WA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

IT Help Desk Support - Level I (MSP)

K2 Staffing, LLC

Renton, WA

$20 - $30/hr

Full-time

Re-posted 27 days ago

Job description

Summary
Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
  • Front line defense with customers calling in with technical issues
  • Ability to properly hand calls off to more experienced technicians when needed
  • Following tickets through the process until closure.
  • Password resets
  • IP Phone setup
  • PC setup (i.e. software install, adding domains, etc)
  • IT equipment installation
  • Printer install (Canon/HP)
  • Assisting onsite technical lead with various IT-related projects.
  • New User On-boarding
Qualifications & Requirements
  • 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
  • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
  • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
  • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc.
  • General understanding of software installation
  • General understanding of printer installation
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.