ZipRecruiter

Log In

1

Desktop Support Jobs in Bothell, WA (NOW HIRING)

NEOGOV

Application Specialist 1

Renton, WA · On-site

... desktop support issues. • Assist other personnel as may be required for the purpose of ensuring an efficient and effective network environment. Qualifications : Required : • Experience working ...

Globenet Consulting Corp

System Administrator

Lynnwood, WA · On-site

$90K - $110K/yr

... desktop support specialists and database administrators. This role is responsible for ensuring system reliability, security, performance, availability, and operational efficiency while driving ...

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

Azure Support Lead Job Location: Bellevue - Washington Job Type: Contract ... Escort HPC team members into the Fairfax environment using secure remote desktop screen sharing.

previous page

Showing results 41-60

All JobsDesktop Support JobsDesktop Support Jobs in Bothell, WA

Desktop Support information

See Bothell, WA salary details

$15

$26

$37

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Bothell, WA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Bothell, WA? The most popular types of Desktop Support jobs in Bothell, WA are:
What job categories do people searching Desktop Support jobs in Bothell, WA look for? The top searched job categories for Desktop Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Desktop Support jobs? Cities near Bothell, WA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

Application Specialist 1

NEOGOV

Renton, WA • On-site

Full-time

Re-posted 22 days ago

Job description

Job Summary:
Puget Sound Educational School District is seeking an Application Specialist 1 to support Data Services in the Early Learning program. This role involves managing data systems for Early Childhood Education and ensuring accurate data collection and reporting processes.
Responsibilities:
• Assesses basic problems with spreadsheets and databases for the purpose of identifying and implementing corrective actions.
• Assesses and enters data for the purpose of providing accurate and complete records.
• Creates databases, spreadsheets, mail merges, documents, etc. for the purpose of disseminating information to appropriate parties and/or tracking program progress and providing information for special projects and grants.
• Embodies the principles and practices that form our culture and commitment to becoming an Antiracist Multicultural Organization for the purpose of meeting the Agency’s End: Success for Each Child and Eliminating the Opportunity Gap by Leading with Racial Equity.
• Provides structured and informal training/guidance for staff, including participating in structured walkthroughs and development of training/reference materials, (e.g. products, technology and application of technology, desktop software, enterprise application systems, etc.) for the purpose of providing for the ongoing staff development needs of Agency staff.
• Serve as the conduit between internal/external customer community and software vendor teams for the purpose of resolving service incidents and ensuring best-practice utilization of complex software systems, maximizing the value of the systems to Agency users.
• Support users on technical issues including problems related to enterprise networks, enterprise and applications, and for the purpose of resolving service issues and assisting business units in meeting strategic objectives.
• Supports managers with utilization of platforms for the purpose of ensuring platforms are used to the fullest capacity.
• Supports data analysis and reporting efforts by pulling and organizing data for the purpose of informing program decisions with effective outcomes.
• Prepares a variety of written materials (e.g. procedures, documentation, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
• Provides assistance to the other Application Specialists and Data Technicians for the purpose of continuous improvement process: gathering information, writing user instructions, etc.
• Serves as Tier 2 escalation point for the purpose of resolving complex desktop support issues.
• Assist other personnel as may be required for the purpose of ensuring an efficient and effective network environment.
Qualifications:
Required:
• Experience working with relational databases (i.e., maintaining data integrity, finding and correcting data errors and omissions), custom queries, and reporting.
• Experience assessing basic problems with spreadsheets and databases.
• AA/Vocational degree in related field (HS diploma or GED and progressively responsible job-related experience may substitute for AA/Vocational degree).
Preferred:
• Experience managing databases and reporting in an education or social service setting, such as Childplus, ELMS and/or Teaching Strategies GOLD database.
• Experience providing group and individual training on data systems use.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

Apply