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Desktop Support Jobs in Spokane, WA (NOW HIRING)

Corporate Tools

Desktop Support

Post Falls, ID · On-site

$21.50/hr

Overview The Desktop Support position is a crucial part of our team and will be the first point of contact for incoming questions and issues related to our computers and their systems. This person ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

$33 - $38/hr

Experience: A minimum of 4 years working in a Desktop Support or similar IT support role ... Education: Bachelor's degree in computer science, Information Systems, or a related field; or an ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

$33 - $38/hr

Experience: A minimum of 4 years working in a Desktop Support or similar IT support role ... Education: Bachelor's degree in computer science, Information Systems, or a related field; or an ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

A minimum of 4 years working in a Desktop Support or similar IT support role. • Education: Bachelor's degree in computer science, Information Systems, or a related field; or an equivalent mix of an ...

VOLT

Laptop Migration Technician

Spokane, WA · On-site

$25/hr

Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience will be considered. * 1-3 years of experience in desktop support, device deployment ...

Worldwide TechServices

Dynamic PC Support

Spokane, WA · On-site

$19/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

Worldwide TechServices

Dynamic PC Support

Spokane, WA · On-site

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

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Desktop Support information

See Spokane, WA salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Spokane, WA is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $25.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Spokane, WA? The most popular types of Desktop Support jobs in Spokane, WA are:
What are popular job titles related to Desktop Support jobs in Spokane, WA? For Desktop Support jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Spokane, WA look for? The top searched job categories for Desktop Support jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Desktop Support jobs? Cities near Spokane, WA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Spokane, WA as of August 2026, with employment types broken down into 72% Full Time, 21% Part Time, and 7% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $48,297 per year, or $23.2 per hour.

Desktop Support

Corporate Tools

Post Falls, ID • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Overview
The Desktop Support position is a crucial part of our team and will be the first point of contact for incoming questions and issues related to our computers and their systems. This person will also troubleshoot problem areas for our in-office staff, and our remote staff in a timely and accurate fashion to provide end-user resolution. This position is coded as "Office-Only" which means all work must be performed in our Post Falls, Idaho office. This is a Monday - Friday, day shift position.
Wage
$21.50 + $2 / hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Provide end-user assistance for both in office and remote employees
  • Troubleshoot technical problems, both software and hardware
  • Setting up new employee equipment
  • Continuous learning of all things IT
  • Tracking inventory
  • Install, diagnose, repair, maintain, upgrade hardware and software systems
  • Running cables

Requirements
  • Previous desktop support experience preferred
  • Previous experience with network devices preferred
  • Linux experience preferred
  • Passion for IT
  • Eager to learn, not afraid to ask questions
  • High interpersonal skills, super personable
  • Highly organized
  • Ability to communicate well verbally and written
  • Highly motivated and great customer service

Apply