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Desktop Support Technician Jobs in Bothell, WA (NOW HIRING)

3MD Inc.

IT Support Associate I

Redmond, WA · On-site

$29.85 - $33.02/hr

Install, configure, and maintain desktops, enterprise network switch and routers, and other ... Maintain accurate documentation of support activities and system configurations * Provide first ...

New

Service Global, Inc

Desktop EUC L1

Redmond, WA · On-site

$22 - $23/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

Adaptive Biotechnologies

IT Support Technician I

Seattle, WA · On-site

$27.17 - $40.72/hr

Position Overview The IT Support Technician I provides front-line end-user support to Adaptive employees, including onsite and remote users. In this role, you will serve as a key point of contact for ...

Seitel Systems

Service Desk Technician

Seattle, WA · On-site

$29 - $32/hr

Service Desk Technicians are expected to have the following qualities: * Two to four years of hands ... Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365

TEKsystems

Field Service Technician

Everett, WA

$26 - $32/hr

Top Skills' Details 1. General Desktop Support Exp - 1-2 years of exp 2. Vocera or phone deployment ... for a technician in the Everett area to help with an iPhone deployment/migration with a large ...

Seitel Systems LLC

Service Desk Technician

Seattle, WA · Hybrid

$29 - $32/hr

Service Desk Technicians are expected to have the following qualities: * Two to four years of hands ... Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365

TEKsystems

Field Service Technician

Everett, WA · On-site

$26 - $32/hr

Top Skills' Details 1. General Desktop Support Exp - 1-2 years of exp 2. Vocera or phone deployment ... for a technician in the Everett area to help with an iPhone deployment/migration with a large ...

Seitel Systems LLC

Service Desk Technician

Seattle, WA · On-site

$29 - $32/hr

Service Desk Technicians are expected to have the following qualities: * Two to four years of hands ... Desktop Support (PC) * Desktop Support (Mac) * Mobile Devices (iOS, Android, Windows) * Office365

SBM Management Services LP

Event Support Tech

Kirkland, WA · On-site

$21.30 - $22.30/hr

Event Support Tech Job Overview The Event Support Technician will support the client event team ... In between events will be asked to clean drop in desktops, assist janitorial staff with restocking ...

SBM Management Services LP

Event Support Tech

Kirkland, WA · On-site

$21.30 - $22.30/hr

Event Support Tech Job Overview The Event Support Technician will support the client event team ... In between events will be asked to clean drop in desktops, assist janitorial staff with restocking ...

krg technology inc

Windows Support

Redmond, WA · On-site

Windows support Location: Redmond, WA Duration: Full Time Platform JD: Summary View Mandatory: LinkedIn presence and for verification share 2 good references from your last two projects. If you are ...

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA · On-site

$28 - $32/hr

... desktop support. Successful candidates will have strong customer service skills, excellent ... Technicians will work closely with highly technical users and must be able to communicate ...

Pomeroy

Support - Deskside

Redmond, WA

$22.75 - $28.75/hr

Provide operating system updates for Macintosh desktops/laptops; * Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; * Support MAC in ...

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Showing results 41-60

All JobsDesktop Support Technician JobsDesktop Support Technician Jobs in Bothell, WA

Desktop Support Technician information

See Bothell, WA salary details

$15

$26

$37

How much do desktop support technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for desktop support technician in Bothell, WA is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $28.12 per hour, depending on experience, location, and employer.

What is a desktop support technician?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support technician?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by desktop support technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs

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For Desktop Support Technician jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Desktop Support Technician jobs in Bothell, WA look for?

The top searched job categories for Desktop Support Technician jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Desktop Support Technician jobs?

Cities near Bothell, WA with the most Desktop Support Technician job openings:

Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $54,298 per year, or $26.1 per hour.

IT Support Specialist

Kendall Automotive Group

Marysville, WA • On-site

$27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Type
Full-time
Description
We are seeking a highly motivated and personable IT Support Specialist to join our technology team. This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT skills who is eager to grow their skill in more advanced system, network, and infrastructure support.
This position will support multiple dealerships across the region and serve as the primary on-site IT resource for Washington, mainly but not limited to Marysville and Everett providing hands-on troubleshooting, exceptional customer service, and light network support. The ideal candidate is self-driven, adaptable, and excited to work in a fast-paced, multi-location environment.
While the position follows a set weekly schedule, flexibility for early/late shifts and occasional nights or weekends (typically scheduled well in advance) is important.
*Note this role is a field technician who will collaborate with the engineers for bigger issues they are unable to resolve.
Key Responsibilities
  • Provide Tier 1-2 support, including password resets, account unlocks, workstation troubleshooting, and software support.
  • Manage user lifecycle processes in Active Directory, Office 365, and other internal systems.
  • Image, configure, and deploy desktops, laptops, and peripheral hardware for new and existing users.
  • Deliver both remote and on-site technical support across multiple dealerships.
  • Travel between local sites and provide periodic ON-SITE support
  • Assist with basic network administration tasks, including DHCP/DNS checks, GPO troubleshooting, and firewall console access for guided configuration changes.
  • Support technology rollouts, dealership openings, and major deployment projects.
  • Maintain documentation, ticket updates, and detailed notes to ensure continuity of support.
  • Identify recurring issues, propose improvements, and take initiative in finding solutions.
  • Collaborate with the broader IT team while acting as the primary technical resource for Marysville/Everett operations.

Working conditions/environmental factors:
  • Primarily indoor office environments with occasional exposure to outdoor weather during on-site visits.
  • May encounter moderate noise, cleaning chemicals, or other standard workplace hazards.
  • Must be willing to travel locally and occasionally out of state as needed.

PHYSICAL REQUIREMENTS:
  • Standing/walking: Frequently, up to &fac34; of the work shift, often on hard surfaces.
  • Sitting: Frequently, up to &fac34; of the work shift.
  • Lifting: Occasionally up to 50 lbs; rarely up to 100 lbs.
  • Carrying: Occasionally up to 50 lbs for distances up to 200 feet.
  • Bending/twisting: Frequently.
  • Climbing: Rarely; may use ladders up to six feet.
  • Reaching: Occasionally at all height levels.
  • Pushing/pulling: Occasionally up to 30 lbs of force.
  • Fine hand manipulation required for repairs and equipment handling.

As the sole IT support on site you will be the only one to carry the equipment to and from placed.
Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great!
Requirements
Required skills and qualifications:
  • 1-2 years of hands-on experience in IT support, help desk, or a related technical field.
  • Strong customer service and communication skills; able to work professionally with all levels of staff.
  • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies.
  • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration.
  • Ability to travel regularly to local dealerships and occasionally out of state.
  • Self-motivated with strong multitasking, time management, and organizational abilities

Preferred Skills:
  • Experience with remote support tools and ticketing systems.
  • Exposure to networking concepts, firewall interfaces, and escalation workflows.
  • Experience supporting multi-site environments.
  • Comfort working independently as the sole technician supporting a region.

Helpful Knowledge, Skills and Abilities:
Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity
Salary Description
$27.00/hour

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