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Overnight Help Desk Jobs in Bothell, WA (NOW HIRING)

Starwood Hotels

Front Desk Guide, Overnight

Seattle, WA · On-site

$25.21/hr

Front Desk Guide, Overnight Life at Starwood Hotels is based on a simple idea: the world is ... If you love meeting new people, being of service, and helping to grow a great brand, we'd love to ...

Planet Fitness

Service Desk- overnight

Marysville, WA · On-site

$17.25 - $17.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk- overnight

Marysville, WA · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk- overnight

Marysville, WA · On-site

$17.25 - $17.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Marriott

Overnight Front Desk Manager

Seattle, WA · On-site

$19.25 - $25/hr

... helping others to improve their knowledge or skills. Provides guidance and direction to ... Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff ...

Kimpton Hotels

Overnight Audit

Seattle, WA · On-site

$17 - $22.75/hr

What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

Kimpton Hotels and Restaurants

Overnight Audit

Seattle, WA · On-site

$17 - $22.75/hr

What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

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Overnight Help Desk information

See Bothell, WA salary details

$14

$25

$37

How much do overnight help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.

What does an overnight help desk professional do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What are the key skills and qualifications needed to thrive as an overnight help desk professional?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by overnight help desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

What are the most commonly searched types of Help Desk jobs in Bothell, WA?

The most popular types of Help Desk jobs in Bothell, WA are:

What job categories do people searching Overnight Help Desk jobs in Bothell, WA look for?

The top searched job categories for Overnight Help Desk jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Overnight Help Desk jobs?

Cities near Bothell, WA with the most Overnight Help Desk job openings:

Overnight Help Desk jobs near you
Infographic showing various Overnight Help Desk job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $53,831 per year, or $25.9 per hour.

Front Desk Guide, Overnight

Starwood Hotels

Seattle, WA • On-site

$25.21/hr

Other

Re-posted 3 days ago

Job description

Front Desk Guide, Overnight

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self.

We're currently searching for a warm, welcoming, articulate Front Desk Guide, Overnight to ensure that every guest's experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat.

About you...

Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$25.21 per hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

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