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Overnight Help Desk Jobs in Bothell, WA (NOW HIRING)

Kimpton

Overnight Audit

Seattle, WA · On-site

$17 - $22.75/hr

What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

New

IHG Hotels & Resorts

Overnight Audit

Seattle, WA · On-site

$17 - $22.75/hr

What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

New

Kimpton Hotels & Restaurants

Overnight Audit

Seattle, WA · On-site

$17 - $22.75/hr

What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

24 Hour Fitness

Sales and Service Overnight

Lynnwood, WA · On-site

$16.50 - $22.25/hr

Helping guests become comfortable in the club * Offering tours, discussing amenities and answering ... front desk. Minimum Work Experience and Qualifications * Must have 6-12 months experience in ...

SpringHill Suite Seattle Downtown

Night Auditor

Seattle, WA · On-site

$17 - $22.75/hr

... help ensure a smooth and seamless overnight experience If you are organized reliable and enjoy ... At least 2 years of hotel or front desk experience * Familiarity with hotel management systems and ...

Legacy Hospitality Companies

Night Auditor

Seattle, WA · On-site

$17 - $22.75/hr

... help ensure a smooth and seamless overnight experience If you are organized reliable and enjoy ... At least 2 years of hotel or front desk experience * Familiarity with hotel management systems and ...

Ash Hotels

Night Audit - Hotel Sorrento

Seattle, WA · On-site

$24/hr

This is an overnight position. You must be able to work the hours of or around 11PM - 7AM, and ... Park and retrieve guest vehicles, help guests with their luggage, and accompany guests to their ...

Ash Hotels

Night Audit - Hotel Sorrento

Seattle, WA · On-site

$17 - $22.75/hr

This is an overnight position. You must be able to work the hours of or around 11PM - 7AM, and ... Park and retrieve guest vehicles, help guests with their luggage, and accompany guests to their ...

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Overnight Help Desk information

See Bothell, WA salary details

$14

$25

$37

How much do overnight help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight help desk in Bothell, WA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.04 per hour, depending on experience, location, and employer.

What does an overnight help desk professional do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What are the key skills and qualifications needed to thrive as an overnight help desk professional?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by overnight help desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

What are the most commonly searched types of Help Desk jobs in Bothell, WA?

The most popular types of Help Desk jobs in Bothell, WA are:

What job categories do people searching Overnight Help Desk jobs in Bothell, WA look for?

The top searched job categories for Overnight Help Desk jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Overnight Help Desk jobs?

Cities near Bothell, WA with the most Overnight Help Desk job openings:

Overnight Help Desk jobs near you
Infographic showing various Overnight Help Desk job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $53,831 per year, or $25.9 per hour.

Overnight Audit

Kimpton

Seattle, WA • On-site

$17 - $22.75/hr

Other

Posted 2 days ago

New

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of Your Responsibilities Include:
  • Review arrivals noting special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
  • Follow established key control policy.
  • Ensure proper credit policies are followed.
  • Submit all lost & found articles accompanied by a completed lost & found report.
  • Familiar with all fire and emergency procedures.
  • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
  • Verify credit limit report.
  • Monitor room availability throughout shift.
  • Review daily the selling status of the hotel using yield management system.
  • Attend department meeting once a month.
  • Able to communicate via telephone and/or radio with other departments.
What You Bring
  • Previous experience in a Front Desk or customer-facing role is helpful!
  • High school diploma or general education degree (GED) required.
  • Knowledgeable of immediate area, services, attractions, and events.
  • Flexible schedule, able to work overnights, weekends and holidays.
  • Work well under pressure, taking care of many arrivals and departures within a short period of time.
  • Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

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