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Help Desk Technician Jobs in Rochester, MN (NOW HIRING)

Atlas Companies

Field Service Technician

Byron, MN · On-site

$23 - $38/hr

We help make your transition to our company easier by offering up to 3 months of COBRA reimbursement for our Service Technician roles. Get to Know the Atlas Team: * At Atlas, you're not just starting ...

Atlas Companies

Field Service Technician

Byron, MN · On-site

$23 - $38/hr

We help make your transition to our company easier by offering up to 3 months of COBRA reimbursement for our Service Technician roles. Get to Know the Atlas Team: * At Atlas, you're not just starting ...

Atlas Companies

Field Service Technician

Byron, MN · On-site

$23 - $38/hr

We help make your transition to our company easier by offering up to 3 months of COBRA reimbursement for our Service Technician roles. Get to Know the Atlas Team: * At Atlas, you're not just starting ...

SPECTRUM

Field Service Technician

Rochester, MN · On-site

$20/hr

Join Spectrum and help keep people connected to what matters most! What our Field Technicians Enjoy Most About the Role * Staying active and working outdoors. No two days are the same in the field.

Diebold Nixdorf

Field Service Technician

Rochester, MN · On-site

$22 - $25/hr

A Field Service Technician, Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning ...

Diebold Nixdorf

Field Service Technician

Rochester, MN

$22 - $25/hr

A Field Service Technician, Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning ...

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All JobsHelp Desk Technician JobsHelp Desk Technician Jobs in Rochester, MN

Help Desk Technician information

See Rochester, MN salary details

$12

$23

$34

How much do help desk technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk technician in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To thrive as a Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking, often supported by a relevant associate's degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for daily operations. Strong communication, patience, and problem-solving abilities set outstanding technicians apart when assisting users. These skills and qualities are vital for efficiently resolving technical issues and ensuring user satisfaction in a fast-paced support environment.

What is the difference between Help Desk Technician vs Technical Support Specialist?

AspectHelp Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, remote and on-site supportCustomer support, remote troubleshooting
Industry UsageIT services, tech companies, corporate ITIT, software, hardware vendors

Help Desk Technicians and Technical Support Specialists often share certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in their typical roles: Help Desk Technicians handle general user issues and provide first-level support, while Technical Support Specialists may handle more specialized technical problems, often requiring deeper technical knowledge.

What are some typical challenges help desk technicians face when supporting remote users, and how can they effectively address them?

Help Desk Technicians often encounter challenges such as diagnosing issues without physical access to the user's device, navigating varied home network setups, and communicating technical solutions to users with different levels of expertise. To address these challenges, technicians frequently use remote access tools, maintain clear and patient communication, and follow structured troubleshooting procedures. Building strong documentation skills and staying up to date with remote support technologies also help ensure efficient problem resolution and user satisfaction.

How much does a help desk technician make a month?

Help desk technicians typically earn between $2,000 and $4,000 per month, depending on experience, location, and certifications. Entry-level roles may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ or ITIL can earn higher salaries. Salaries can also vary based on the complexity of support and the size of the organization.

What is a help desk technician?

A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

More about Help Desk Technician jobs
What are the most commonly searched types of Help Desk Technician jobs in Rochester, MN? The most popular types of Help Desk Technician jobs in Rochester, MN are:
What are popular job titles related to Help Desk Technician jobs in Rochester, MN? For Help Desk Technician jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Help Desk Technician jobs in Rochester, MN look for? The top searched job categories for Help Desk Technician jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Help Desk Technician jobs? Cities near Rochester, MN with the most Help Desk Technician job openings:
Help Desk Technician jobs near you
Infographic showing various Help Desk Technician job openings in Rochester, MN as of August 2026, with employment types broken down into 5% As Needed, 85% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,948 per year, or $23.5 per hour.

Hotel Maintenance Technician

Staybridge/EVEN Rochester

Rochester, MN • On-site

$17 - $20/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

At Staybridge Suites, great hospitality goes beyond the front desk. Every comfortable room, working appliance, and well-maintained space starts with an outstanding maintenance team.If you enjoy solving problems, working with your hands, and taking pride in keeping a property looking its best, we'd love to meet you. Whether you're responding to a guest request or completing preventative maintenance, your work plays a vital role in creating an exceptional stay for every guest.What's in it for you- Compensation & BenefitsCompetitive Pay - $17 - 20 hourly.The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.401(k) with a dollar-for-dollar company match up to 4%Hotel discounts at select Western States Lodging & Management propertiesEligible full-time associates are entitled to the following:Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) optionsOptional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.Personal Time Off (PTO) and Vacation benefitsScheduleWe're currently hiring for three Maintenance Technician schedule options:Full-TimeFriday – Tuesday | 9:00 AM – 5:00 PM (includes weekends)Part-Time EveningSunday – Thursday | 5:00 PM – 10:00 PMPart-Time Weekend EveningsFriday, Saturday & Sunday | 5:00 PM – 11:00 PMWhat You'll DoPerform routine preventative maintenance throughout the hotelTroubleshoot and repair electrical, plumbing, HVAC, mechanical, and general building issuesComplete guest maintenance requests quickly and professionallyRepair and maintain hotel equipment, fixtures, furniture, and appliancesIdentify maintenance concerns before they become larger issuesMaintain clean, safe, and attractive indoor and outdoor spacesDocument completed work and maintenance activitiesAssist with room inspections and property upkeepWork safely while using hand and power toolsSupport other departments as needed to ensure an outstanding guest experienceWhat We're Looking ForExperience in hotel, apartment, commercial, or general building maintenance preferredBasic knowledge of electrical, plumbing, HVAC, and general mechanical repairsStrong troubleshooting and problem-solving skillsComfortable using maintenance software and basic computer applicationsSelf-motivated with the ability to work independentlyFriendly, professional, and guest-focused attitudeStrong organizational and time management skillsAble to prioritize multiple maintenance requests in a fast-paced environmentReliable, detail-oriented, and committed to preventative maintenanceAble to safely lift, carry, push, and pull maintenance equipment and suppliesValid driver's license with a clean driving record preferredBilingual candidates are encouraged to applyMore Than MaintenanceWe're looking for someone who enjoys interacting with guests just as much as they enjoy fixing things. Technical skills are important-but hospitality is what truly sets our team apart.You'll be someone who:Takes pride in a job well doneEnjoys helping peopleNotices the small details others missResponds calmly and professionally to unexpected maintenance issuesWorks well both independently and as part of a teamAbout Staybridge Suites – Mayo Clinic AreaOur guests count on us to provide a welcoming home away from home. Conveniently located across from Mayo Clinic's St. Mary's Hospital, Staybridge Suites offers spacious accommodations and exceptional service for travelers visiting Rochester.We're proud of our family-oriented culture and believe that great team members create great guest experiences. When you join our team, you'll become part of a workplace where your contributions are valued and your work truly makes a difference every day.Apply today through our quick, mobile-friendly application and join the Staybridge Suites team!
Job Posted by ApplicantPro