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Help Desk Manager Jobs in Reno, NV (NOW HIRING)

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... schedule appointments Manage patient paperwork and office systems Assist with insurance ...

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... schedule appointments Manage patient paperwork and office systems Assist with insurance ...

If you enjoy helping patients, staying organized, and being the welcoming face that keeps an office ... schedule appointments Manage patient paperwork and office systems Assist with insurance ...

If you enjoy helping patients, staying organized, and being the welcoming face that keeps an office ... schedule appointments Manage patient paperwork and office systems Assist with insurance ...

IT TECHNICIAN 2

Carson City, NV · On-site

$48K - $70K/yr

Help Desk Support: Working knowledge of: computer hardware, software, peripherals, and current computer technology and trends; help desk applications as used for change/problem management. General ...

Front Desk / Host

Reno, NV

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk / Host

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Host / Front Desk

Reno, NV

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk / Host

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

Join Our Tech-Savvy Squad! | Full-Time IT Helpdesk Hero Wanted Bluetree Practice Services - Where Technology Meets Team Spirit At Bluetree Practice Services , we're not just another workplace-we're a ...

Front Desk Coordinator - Reno

Reno, NV · On-site

$16.25 - $21/hr

... helping others through wellness care. Key Responsibilities Patient Experience & Front Desk Operations * Greet all members and patients with a warm, professional, and engaging demeanor * Manage ...

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Help Desk Manager information

See Reno, NV salary details

$37.4K

$83.5K

$124.1K

How much do help desk manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for help desk manager in Reno, NV is $83,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $99,700.00 per year, depending on experience, location, and employer.

What does a Help Desk Manager do?

A Help Desk Manager oversees the support team responsible for assisting users with technical issues, ensuring efficient and effective IT service delivery. They manage daily operations, coordinate with other departments, implement support processes, and monitor ticket resolution to maintain high customer satisfaction. Additionally, Help Desk Managers train staff, manage performance, and analyze support data to improve service quality.

What is the difference between Help Desk Manager vs Help Desk Technician?

AspectHelp Desk ManagerHelp Desk Technician
CertificationsITIL, HDI-Support Center Analyst, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervises support teams, manages workflows, oversees customer serviceProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, small to medium businesses

The Help Desk Manager oversees support teams and manages support operations, while the Help Desk Technician focuses on providing direct technical assistance to users. Both roles require similar certifications and are integral to IT support, but the manager has a broader supervisory and administrative focus.

How does a Help Desk Manager typically support and develop their team to handle high-volume support requests effectively?

A Help Desk Manager plays a key role in ensuring their team can efficiently manage high volumes of support requests by implementing clear processes, providing ongoing training, and utilizing help desk software for ticket tracking and prioritization. They regularly monitor workload distribution, set realistic performance targets, and encourage knowledge sharing among team members. Additionally, they foster a collaborative environment where technicians can escalate complex issues and receive guidance, helping to reduce burnout and improve service quality.

What Does a Help Desk Manager Do?

A help desk manager oversees the technical support department for a retail company, typically in the computer or electronic industry. As the help desk manager, you are responsible for managing the support staff. Your job duties include ensuring that computer users get the help they need with software, hardware, or any other tech product. In this job, you may communicate directly with clients or direct your staff members in best communication practices. Qualifications for this career include a bachelor’s degree in a computer-related field and management experience. You also need strong leadership and customer service skills.

What are the key skills and qualifications needed to thrive as a Help Desk Manager, and why are they important?

To thrive as a Help Desk Manager, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or relevant certifications. Familiarity with ticketing systems such as ServiceNow or Zendesk, as well as ITIL or CompTIA certifications, is typically required. Excellent communication, problem-solving, and team management skills help you motivate staff and resolve customer issues efficiently. These skills ensure smooth IT operations, high customer satisfaction, and effective team performance.
What are the most commonly searched types of Help Desk jobs in Reno, NV? The most popular types of Help Desk jobs in Reno, NV are:
What are popular job titles related to Help Desk Manager jobs in Reno, NV? For Help Desk Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Help Desk Manager jobs in Reno, NV look for? The top searched job categories for Help Desk Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Help Desk Manager jobs? Cities near Reno, NV with the most Help Desk Manager job openings:
Front Desk Receptionist

Front Desk Receptionist

Absolute Dental

Reno, NV • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Absolute Dental (Nevada) rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Description
Front Desk Receptionist ! Join Nevada's Largest Dental Network!
Absolute Dental - Now Hiring Front Desk Receptionists
Absolute Dental is proud to be the largest dental group in Nevada with continued growth across Northern Nevada! We are actively building a pipeline of talented and customer-focused Front Desk Receptionists for both current and upcoming opportunities in:
Reno
Sparks
Carson City
Minden
If you enjoy helping patients, staying organized, and being the welcoming face that keeps an office running smoothly, we'd love to connect with you!
About This Opportunity
This posting represents both active and future Front Desk openings throughout Northern Nevada. When a location-specific opportunity becomes available, qualified candidates will be contacted directly by our Talent Team.
Front Desk Receptionist
As the first point of contact for our patients, you help create a positive and welcoming experience from the moment they walk through the door. This role is essential to patient satisfaction, office flow, and daily operations.
Responsibilities
Greet and check in patients professionally and warmly
Answer phones and schedule appointments
Manage patient paperwork and office systems
Assist with insurance verification and basic billing questions
Keep the front office organized, efficient, and patient-focused
Support smooth day-to-day office operations
• What We're Looking For
• Dental or medical front office experience preferred
• Strong customer service and communication skills
• Comfortable working in a fast-paced environment
• Organized, dependable, and detail-oriented mindset
• Bilingual Spanish is a plus
Some roles may require occasional travel between nearby Northern Nevada offices.
Pay & Benefits
Pay: $15-$17/hour DOE (Depending on Experience)
Benefits Include:
• Medical, dental, and vision insurance
• 401(k) options
• Paid time off and holidays
• Discounted dental care for you and your family
• Growth and advancement opportunities
Why Absolute Dental?
At Absolute Dental, we don't just offer jobs - we build long-term careers.
Clear pathways for advancement and internal promotion
Structured training and professional development
Women-led leadership team
Supportive and collaborative workplace culture
Over $250,000 donated to local causes in the past 3 years
Modern offices focused on exceptional patient care
Ready to Start Your Career Journey?
If you're ready to build a stable, rewarding career with a company that values your growth and contribution, we'd love to hear from you!
Apply today and join the Absolute Dental family - making a difference one patient at a time.

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