ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Reno, NV (NOW HIRING)

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Reno, NV

Entry Level Help Desk information

See Reno, NV salary details

$12

$23

$33

How much do entry level help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for entry level help desk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Reno, NV? The most popular types of Help Desk jobs in Reno, NV are:
What are popular job titles related to Entry Level Help Desk jobs in Reno, NV? For Entry Level Help Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Reno, NV look for? The top searched job categories for Entry Level Help Desk jobs in Reno, NV are:
What cities near Reno, NV are hiring for Entry Level Help Desk jobs? Cities near Reno, NV with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Reno, NV as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

B2B Sales Representative Entry-Level

R.I.S.E. Financial

Carson City, NV • On-site

$65K - $85K/yr

Full-time

Medical

Posted 4 days ago

Job description

B2B Sales Representative Entry-Level

We're looking for an ambitious, bold, and results-oriented individual to join our team as a B2B Sales Representative Entry-Level. In this business-to-business direct outside sales role, you'll be out in the field, connecting with new clients, building relationships, and closing deals.

This position offers autonomy and unlimited earning potential. With uncapped commissions, the harder you push, the bigger the reward. Plus, a weekly base draw option ensures you have support while you get started. This is not a desk job this is an opportunity to own your success and make an impact.

About Us:

At RISE Financial Group, we are a team of ambitious, service-minded professionals committed to helping businesses in the community and individuals on our team grow and thrive. We value relentless spirits, integrity, and a growth mindset. Our culture is built on the belief that success is earned through hard work, perseverance, and the drive to continuously improve. We're dedicated to providing exceptional service to our clients while fostering an environment where individuals can reach their full potential. Join us, and be part of a team that is determined to rise above and beyond expectations.

Position Overview:

As a B2Binsurance agent, you will be responsible for cultivating and managing your own client base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory.

Key Responsibilities:

  • Generate leads and identify new business opportunities through proactive outreach

  • Build and maintain strong, long-term relationships with clients

  • Present and sell services to decision-makers in businesses

  • Negotiate contracts and close deals with confidence

  • Stay results-focused and achieve sales targets

Qualifications:

  • Strong drive to succeed and challenge yourself to exceed expectations

  • Excellent communication and negotiation skills

  • Ability to build rapport quickly and take charge in conversations

  • Self-motivated and able to work independently

  • Prior sales experience is not required; however, a minimum of 5 years of professional employment (post high school) is necessary.

  • Must be willing to attain a state health insurance license (assistance is provided)

Compensation & Benefits:

  • Earnings Potential: $65,000$85,000 per year, with uncapped commissions (earn more with every sale) including weekly draw pay, and bonuses.

  • Flexible Schedule: Define your own goals and manage your time.

  • Career Development: Comprehensive training and support to set you up for success, including options for bi-annual retreats, and one-on-one mentorship.

  • Incentives: Enjoy trips, cash bonuses, and stock options.

  • Licensing: Assistance and reimbursement for obtaining your state health insurance license

This is more than just a sales job. It's an opportunity to take control of your future, push your limits, and succeed on your own terms. If you're ready to take charge, we want to hear from you.

Learn more about us at RISE Financial Group.