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Entry Level It Help Desk Jobs in Reno, NV (NOW HIRING)

Ormat Technologies, Inc.

IT Technician 1

Reno, NV · On-site

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install ... When assigned as an IT Technician 2: * Ability to create quotes and follow PO in SAP * Own 1 ...

State of Nevada (NV)

IT TECHNICIAN 6

Carson City, NV · On-site

$67K - $101K/yr

... Help Desk log daily and annotate with resolutions to Help tickets; install, test and replace ... OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent ...

Ormat

IT Technician 1

Reno, NV

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install software applications and provide training as needed * Answer user inquiries regarding computer ...

Ormat

IT Technician 1

Reno, NV · On-site

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install software applications and provide training as needed * Answer user inquiries regarding computer ...

Sugar Bowl Resort

IT Support Specialist

CA · On-site

$28 - $40/hr

... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner • ... senior IT staff or the vendor on complex issues • Provide support for outdoor wireless ...

Sugar Bowl Resort

IT Support Specialist

Norden, CA

Serve as the first point of contact for all IT support requests submitted via Zoho Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner Provide hands-on ...

Redwood Materials

IT Support Specialist

Mccarran, NV

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Reno, NV

Entry Level It Help Desk information

See Reno, NV salary details

$12

$23

$33

How much do entry level it help desk jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for entry level it help desk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What jobs pay $4000 a week without a degree?

Entry-level IT help desk roles typically do not pay $4,000 a week; however, higher-paying IT positions such as network administrators, cybersecurity analysts, or cloud engineers can reach that level with experience and certifications like CompTIA, Cisco, or AWS. These roles often require technical skills, problem-solving abilities, and sometimes specialized training but not necessarily a college degree.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

How to get entry-level help desk?

To get an entry-level help desk position, candidates should develop basic IT skills, such as troubleshooting hardware and software, and obtain relevant certifications like CompTIA A+. Gaining experience through internships or volunteering can also improve chances, along with strong communication skills and familiarity with ticketing systems. Entry-level roles typically require a high school diploma or equivalent and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What is the easiest entry-level IT job?

An entry-level IT help desk technician is often considered one of the easiest entry-level IT jobs, as it involves basic troubleshooting, customer support, and using common tools like ticketing systems. It typically requires good communication skills, basic knowledge of computer hardware and software, and sometimes a relevant certification such as CompTIA A+.

Is helpdesk a good entry-level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical support, and often require knowledge of operating systems and ticketing tools, making them suitable for those starting a career in IT.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Reno, NV? The most popular types of It Help Desk jobs in Reno, NV are:
What are popular job titles related to Entry Level It Help Desk jobs in Reno, NV? For Entry Level It Help Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Reno, NV look for? The top searched job categories for Entry Level It Help Desk jobs in Reno, NV are:
What cities near Reno, NV are hiring for Entry Level It Help Desk jobs? Cities near Reno, NV with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Reno, NV as of July 2026, with employment types broken down into 70% Full Time, 15% Part Time, 4% Temporary, 7% Contract, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $48,013 per year, or $23.1 per hour.
IT Technician 1

IT Technician 1

Ormat Technologies, Inc.

Reno, NV • On-site

Other

Posted 21 days ago

Job description

Introduction

Headquartered in Reno, NV, Ormat designs, develops, builds, owns and operates geothermal and recovered energy-based power plants in the US and worldwide. With a spotless international reputation, we’re on track to become a leading global provider of renewable energy. 

We take pride in our family-oriented business building practical green energy solutions from the ground up. 

Join a team that’s giving new life to the future of our planet. 

OverviewProvide technical assistance to computer systems users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, Office Suite, email, and operating systems.

Responsibilities

  • Help desk support
  • Hardware support
  • Maintain accurate inventory of equipment/licensing
  • Install software applications and provide training as needed
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Upgrade PC hardware and software, including but not limited to hard drives, memory, peripheral devices, operating systems, applications
  • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, printers, phone and software within established standards and guidelines
  • Handle any troubleshooting and technical support issues which may arise
  • Perform duties in a safe manner including assembly of IT equipment
  • Travel up to 25% domestically to work sites
  • When assigned as an IT Technician 2:
  • Ability to create quotes and follow PO in SAP
  • Own 1 assigned project and/or completed system (SME)
  • When assigned as an IT Technician 3:
  • Ability to create quotes and follow PO in SAP
  • Own 3 assigned projects and/or completed systems (SME)
  • Other Responsibilities
  • Perform other duties and projects as assigned by management
  • When assigned as an IT Technician 2:
  • Up to 25% of time assisting pathway team
  • When assigned as an IT Technician 3:
  • Up to 50% of time assisting pathway team

Other Responsibilities
  • Perform other duties and projects as assigned by management
  • When assigned as an IT Technician 2:
  • Up to 25% of time assisting pathway team
  • When assigned as an IT Technician 3:
  • Up to 50% of time assisting pathway team

Requirements

  • Experience in a related field preferred
  • IT Technician 2: Minimum 2 years’ experience in a related field or a combination of work experience and education
  • IT Technician 3: Minimum 4 years’ experience in a related field or a combination of work experience and education
  • Ability to multitask, prioritize and manage time efficiently
  • Ability to analyze problems and strategize for better solutions
  • Ability to demonstrate patience and understanding, ensure customer satisfaction
  • Must have attention to detail
  • Requires working knowledge of fundamental operations of relevant software, hardware and other equipment (MS Windows, MS Office)
  • Ability to train users on software applications
  • Familiarity with typical desktop computer operating systems (Windows 7, 8, 10 and Android) used by business end users
  • Must be able to communicate with other employees and read and write at a level that will enable to perform the work in a safe and efficient manner
  • Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation. Must be proficient in MS Word, Excel, Power Point and use of the Internet
  • Must possess at any time a valid driver’s license with a driving record acceptable to ORMAT’s auto insurance carrier
  • Must be able to operate a vehicle in a safe manner.

Physical Requirements
  • The ability to travel for long distances by car and air
  • The ability to lift up to 50 lbs.
  • The ability to work at a computer and computer monitor and use repetitive motion for long periods of time.
  • The job requires sitting and/or standing for long periods of time with moderate bending, stooping, and kneeling.

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