IT Manager
$95K - $125K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
IT Manager
$95K - $125K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
IT Specialist - Help Desk
Sparks, NV · On-site
$25 - $28/hr
Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New ... Manage and maintain computer systems and networks, including backups, security protocols, software ...
IT Specialist - Help Desk
Sparks, NV · On-site
$25 - $28/hr
Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New ... Manage and maintain computer systems and networks, including backups, security protocols, software ...
IT Helpdesk
Reno, NV · On-site
They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support ... Bluetree Dental is a dental care center that offers dental management and orthodontic care. Founded ...
IT Helpdesk
Reno, NV · On-site
They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support ... Bluetree Dental is a dental care center that offers dental management and orthodontic care. Founded ...
IT Helpdesk
Reno, NV · On-site
$20 - $27/hr
ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services ... Manage user access, monitor server health, and administer local VOIP communications to minimize ...
IT Helpdesk
Reno, NV · On-site
$20 - $27/hr
ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services ... Manage user access, monitor server health, and administer local VOIP communications to minimize ...
IT TECHNICIAN 5
Carson City, NV · On-site
$62K - $92K/yr
... help desk requests. Other responsibilities include software management and support including O365 ... Information Technology (IT) Technicians install, configure, monitor, and maintain networks and ...
IT TECHNICIAN 5
Carson City, NV · On-site
$62K - $92K/yr
... help desk requests. Other responsibilities include software management and support including O365 ... Information Technology (IT) Technicians install, configure, monitor, and maintain networks and ...
IT Manager
Reno, NV · On-site
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...
IT Manager
Reno, NV · On-site
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...
IT Manager
Reno, NV · Hybrid
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...
IT Manager
Reno, NV · Hybrid
$130K - $150K/yr
IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...
Essential Functions * Help desk support * Hardware support * Maintain accurate inventory of ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...
Essential Functions * Help desk support * Hardware support * Maintain accurate inventory of ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...
Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...
Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...
IT Technician 1
Reno, NV · On-site
Essential Functions * Help desk support * Hardware support * Maintain accurate inventory of ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...
IT Technician 1
Reno, NV · On-site
Essential Functions * Help desk support * Hardware support * Maintain accurate inventory of ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...
Front Desk Assistant Manager
$17.50 - $22/hr
As needed, they will step into any area under their supervision to act in that capacity to help ... Maintain key sense of ownership and act on or notify Front Desk Manager/Director of any potential ...
Front Desk Assistant Manager
$17.50 - $22/hr
As needed, they will step into any area under their supervision to act in that capacity to help ... Maintain key sense of ownership and act on or notify Front Desk Manager/Director of any potential ...
IT Manager
Reno, NV · On-site
$125K - $140K/yr
We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...
IT Manager
Reno, NV · On-site
$125K - $140K/yr
We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...
Front Desk Assistant Manager
Reno, NV · On-site
$17.50 - $22/hr
... to help when busy or short-staffed. • Assist in monitoring room rate and occupancy daily to ... Service Managers, group contacts, meeting planners, and the Front Desk. • Assist guests in ...
Front Desk Assistant Manager
Reno, NV · On-site
$17.50 - $22/hr
... to help when busy or short-staffed. • Assist in monitoring room rate and occupancy daily to ... Service Managers, group contacts, meeting planners, and the Front Desk. • Assist guests in ...
IT Manager
$94K - $116K/yr
We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...
IT Manager
$94K - $116K/yr
We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...
IT Manager
Reno, NV · On-site
We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...
Quick apply
IT Manager
Reno, NV · On-site
We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...
IT Support Specialist
CA · On-site
$28 - $40/hr
... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner • ... management, and device setup • Perform scheduled inspection, maintenance, and hands-on repairs of ...
IT Support Specialist
CA · On-site
$28 - $40/hr
... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner • ... management, and device setup • Perform scheduled inspection, maintenance, and hands-on repairs of ...
... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner ... management, and device setup Perform scheduled inspection, maintenance, and hands-on repairs of ...
... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner ... management, and device setup Perform scheduled inspection, maintenance, and hands-on repairs of ...
IT Support Specialist
Mccarran, NV · On-site
... support team, and they will utilize the IT helpdesk ticketing system for issue intake ... Enterprise endpoint support - laptop and desktop management, domain accounts, software support ...
IT Support Specialist
Mccarran, NV · On-site
... support team, and they will utilize the IT helpdesk ticketing system for issue intake ... Enterprise endpoint support - laptop and desktop management, domain accounts, software support ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
It Help Desk Manager information
See Reno, NV salary details
$38.9K - $47.6K
6% of jobs
$47.6K - $56.4K
7% of jobs
$56.4K - $65.1K
11% of jobs
$65.8K is the 25th percentile. Wages below this are outliers.
$65.1K - $73.9K
11% of jobs
The median wage is $82.3K / yr.
$73.9K - $82.6K
16% of jobs
$82.6K - $91.4K
14% of jobs
$91.4K - $100.1K
8% of jobs
$101.9K is the 75th percentile. Wages above this are outliers.
$100.1K - $108.9K
12% of jobs
$108.9K - $117.6K
6% of jobs
$117.6K - $126.4K
6% of jobs
$126.4K - $135.1K
3% of jobs
$38.9K
$86.5K
$135.1K
How much do it help desk manager jobs pay per year?
As of Jul 26, 2026, the average yearly pay for it help desk manager in Reno, NV is $86,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $105,700.00 per year, depending on experience, location, and employer.
How does an IT Help Desk Manager typically collaborate with other departments to improve service delivery?
IT Help Desk Managers frequently collaborate with departments such as HR, Operations, and Security to ensure efficient IT support across the organization. They coordinate with these teams to understand specific technology needs, address recurring issues, and implement process improvements. Regular cross-department meetings and feedback sessions are common, allowing the Help Desk Manager to tailor support resources, streamline ticket resolution workflows, and proactively address potential technology challenges. This collaborative approach not only enhances user satisfaction but also aligns IT services with overall business goals.
What are the key skills and qualifications needed to thrive as an IT Help Desk Manager, and why are they important?
To thrive as an IT Help Desk Manager, you need a solid background in IT support, troubleshooting, and team leadership, often backed by a bachelor’s degree in IT or a related field. Familiarity with ticketing systems (such as ServiceNow or Jira), ITIL certification, and remote support tools is typically required. Strong communication, problem-solving, and conflict resolution skills help build trust and foster a productive support environment. These competencies are vital for ensuring high-quality technical assistance, efficient team management, and excellent user satisfaction.
What is the difference between It Help Desk Manager vs It Support Specialist?
| Aspect | It Help Desk Manager | It Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, Microsoft Certified |
| Work Environment | Supervises help desk team, manages support processes | Provides technical support to end-users, troubleshoots issues |
| Employer & Industry Usage | IT departments across industries, corporate help desks | Help desks, technical support centers, customer service roles |
The main difference is that an It Help Desk Manager oversees the support team and manages support operations, while an It Support Specialist focuses on providing direct technical assistance to users. The manager role involves leadership and process management, whereas the specialist role is more hands-on troubleshooting.
What does an IT Help Desk Manager do?
An IT Help Desk Manager oversees the daily operations of an organization's help desk team, ensuring that end-users receive timely and effective technical support. They are responsible for managing help desk staff, developing support procedures, and monitoring the resolution of IT issues to maintain high customer satisfaction. Additionally, they often analyze support trends, implement best practices, and coordinate with other IT departments to improve service delivery and system reliability.
What are the most commonly searched types of It Help Desk jobs in Reno, NV? The most popular types of It Help Desk jobs in Reno, NV are:
What cities near Reno, NV are hiring for It Help Desk Manager jobs? Cities near Reno, NV with the most It Help Desk Manager job openings:
Job description
A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.
Key Responsibilities
- Manage IT help desk operations and support ticketing system
- Oversee hardware, software, systems, and user-support processes
- Support network, infrastructure, and endpoint performance
- Troubleshoot technical issues across departments
- Maintain IT documentation, system logs, and support procedures
- Coordinate with vendors for system updates, support, and technology services
- Track IT performance metrics, service levels, and recurring support issues
- Improve user experience through timely, professional technical support
- Identify opportunities to streamline IT workflows and reduce manual workload
- Maintain confidentiality and comply with healthcare privacy and security standards
- Perform additional IT-related duties as assigned
Qualifications
- 2+ years of IT support, systems administration, or related technical experience
- Experience managing help desk or technical support environments
- Knowledge of networking, systems administration, endpoint support, and troubleshooting
- Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
- Ability to automate repetitive IT support processes
- Strong documentation, organization, and communication skills
- Ability to work effectively in a fast-paced, on-site healthcare environment
- Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
- HIPAA training/certification required
About Revel Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Rochester, MI, US