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It Help Desk Intern Jobs in Reno, NV (NOW HIRING)

Revel Staffing

IT Manager

Reno, NV

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role ...

Bluetree Dental

IT Helpdesk

Reno, NV · On-site

They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations. Responsibilities : • Provide onsite ...

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services * Location: Reno, NV (100% Onsite Role) * Job Type: Full-Time * Pay: $20.00 - $27.00 per hour (Depending ...

defi AUTO LLC

Client Support Desk Analyst

Carson City, NV · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

State of Nevada (NV)

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

This position serves as the first tier of support for the NVHA help desk, responding to incoming calls and tickets and escalating issues to senior IT staff when necessary. Responsibilities include ...

State of Nevada (NV)

IT TECHNICIAN 3

Carson City, NV · On-site

$53K - $78K/yr

Job Summary This is an IT Technician 3 position located in our Carson City within our Information Technology division as a Computer Help Desk Technician. The incumbent provides timely resolution to ...

Bombora

IT Manager

Reno, NV · Hybrid

$130K - $150K/yr

IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...

Bombora

IT Manager

Reno, NV · On-site

$130K - $150K/yr

IT Manager (Reno/hybrid) The true B2B data pioneer, Bombora connects the B2B ecosystem in a one-of ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...

State of Nevada (NV)

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

Job Summary The Nevada Department of Taxation is seeking an IT Technician 4 in Las Vegas. IT ... help desk applications configuration as used for change/problem management; principles and ...

Sugar Bowl Resort

IT Support Specialist

CA · On-site

$28 - $40/hr

... Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner • ... senior IT staff or the vendor on complex issues • Provide support for outdoor wireless ...

Sugar Bowl Resort

IT Support Specialist

Norden, CA · On-site

Serve as the first point of contact for all IT support requests submitted via Zoho Desk, phone, or in person; triage, respond to, and resolve helpdesk tickets in a timely manner Provide hands-on ...

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

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It Help Desk Intern information

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$9

$17

$25

How much do it help desk intern jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for it help desk intern in Reno, NV is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the most commonly searched types of It Help Desk jobs in Reno, NV? The most popular types of It Help Desk jobs in Reno, NV are:
What are popular job titles related to It Help Desk Intern jobs in Reno, NV? For It Help Desk Intern jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Reno, NV look for? The top searched job categories for It Help Desk Intern jobs in Reno, NV are:
What cities near Reno, NV are hiring for It Help Desk Intern jobs? Cities near Reno, NV with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Reno, NV as of August 2026, with employment types broken down into 5% Internship, 68% Full Time, 16% Part Time, and 11% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $36,158 per year, or $17.4 per hour.

IT Help Desk Technician

Future Form Manufacturing

Sparks, NV • On-site

$58K - $68K/yr

Full-time

Posted 10 days ago

Job description

JOB TITLE: IT Help Desk Technician


PRIMARY RESPONSIBILITY: The IT Help Desk Technician will serve as the first point of contact for employee IT support, handling the day-to-day workload of troubleshooting, resolving, and escalating basic hardware, software, and access issues to keep team members productive.


CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements:

TEAMWORK

  • Help each other succeed
  • Communicate clearly and directly, listen well
  • Encourage teammates
  • Blameless problem solving


HONESTY AND INTEGRITY

  • Honor your commitments
  • Do the right thing
  • Consistent in your attitudes and actions


LEAN

  • Improve processes
  • Open to new ideas
  • Share information, and teach
  • Expose issues

NUMBERS FOCUSED

  • Deliver results
  • Analyze data for improvement
  • Take ownership and accountability
  • Work smarter, not harder


EXCELLENCE

  • Exhibit passion in serving customers
  • Contribute solutions
  • Sense of urgency
  • Be the best at what you do
  • Seek knowledge


FUN

  • Be positive
  • Celebrate achievements
  • Don’t take yourself too seriously


CHARACTERISTIC DUTIES:

Essential
  • Serve as the first point of contact for employee IT support requests via phone, email, and in person.
  • Log, track, and prioritize support tickets through the help desk ticketing system.
  • Troubleshoot and resolve basic hardware, software, and connectivity issues for end users.
  • Set up, configure, and deploy workstations, laptops, monitors, and peripherals for new-hire onboarding and existing employees, coordinating with HR on start dates and equipment needs.
  • Provision and deprovision of user accounts and system access for onboarding, transfers, and offboarding, in coordination with HR; manage routine password resets and access requests
  • Install, update, and configure standard software applications and printers.
  • Escalate complex or unresolved technical issues to the IT Integration Specialist or appropriate IT staff.
  • Maintain accurate inventory of IT equipment, supplies, and loaner devices.
  • Provide basic end-user training and how-to guidance on standard software and hardware use.
  • Document recurring issues and solutions to build out the team’s knowledge base.
  • Other duties as assigned

REPORTS TO: Director of Technology


WORKS WITH: Vendors & Future Form Team Members

SAFETY REQUIREMENTS OF POSITION:

Follow all OSHA safety regulations and those set by Future Form Manufacturing

REQUIREMENTS OF POSITION:

Essential

  • High school diploma or equivalent required; associate’s degree in information technology, Computer Science, or a related field preferred.
  • CompTIA A+ certification preferred.
  • 1-2 years of experience in a help desk, technical support, or customer service role.
  • Solid working knowledge of Windows and Mac OS, Microsoft Office 365, and common business applications.
  • Familiarity with troubleshooting PCs, printers, mobile devices, and basic networking concepts.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple support requests and priorities in a fast-paced environment.
  • Experience with a help desk ticketing system a plus.

Beneficial
  • High school graduate plus relevant vocational training (e.g. sheet metal work)
  • Experience in a manufacturing environment
  • Ability to perform basic setups in a variety of departments
  • Ability to read drawings
  • Ability to use precision measuring equipment
  • Ability to create spreadsheets and graphs using Excel or the equivalent
  • Ability to create and file Work documents
  • Additional math skills relating to algebra, geometry and/or trigonometry

PHYSICAL REQUIREMENTS OF POSITION:

Sit 42%, Stand 15%, Walk 23%, Bend 8%, Squat 2%, Lift 5%, Twist 0%, Kneel 3%, Reach Above Shoulder 0%, Climb 0%, Drive 2%, Push/Pull 0%.


Must be able to lift up to 35 pounds on a regular basis. Must have normal vision (with or without corrective lenses) and hearing (with or without corrective hearing aids).


Working Environment: Office environment / Shop environment. Moderate noise level. Exposure to dust, heat and cold.


This position will require drug testing per company policy.