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It Helpdesk Trainee Jobs in Reno, NV (NOW HIRING)

They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations. Responsibilities : • Provide onsite ...

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services * Location: Reno, NV (100% Onsite Role) * Job Type: Full-Time * Pay: $20.00 - $27.00 per hour (Depending ...

IT Manager

Reno, NV

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role ...

IT Manager

Reno, NV · On-site

$130K - $150K/yr

The IT Manager must be service-oriented and a team player who enjoys helping people. This employee is empowered to use their skills and knowledge to solve problems, improve processes, and support ...

IT Manager

Reno, NV · Hybrid

$130K - $150K/yr

The IT Manager must be service-oriented and a team player who enjoys helping people. This employee is empowered to use their skills and knowledge to solve problems, improve processes, and support ...

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install ... When assigned as an IT Technician 2: * Ability to create quotes and follow PO in SAP * Own 1 ...

... or helpdesk supervisor. • Performs routine tasks like backups or other operational tasks as ... information for all desktop applications and operating systems. • Ensures compliance of licensing ...

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It Helpdesk Trainee information

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How much do it helpdesk trainee jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for it helpdesk trainee in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Trainee job?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the key skills and qualifications needed to thrive in the It Helpdesk Trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the typical daily responsibilities of an IT Helpdesk Trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the most commonly searched types of It Helpdesk jobs in Reno, NV? The most popular types of It Helpdesk jobs in Reno, NV are:
What are popular job titles related to It Helpdesk Trainee jobs in Reno, NV? For It Helpdesk Trainee jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Trainee jobs in Reno, NV look for? The top searched job categories for It Helpdesk Trainee jobs in Reno, NV are:
Infographic showing various It Helpdesk Trainee job openings in Reno, NV as of July 2026, with employment types broken down into 26% Locum Tenens, 62% Full Time, 8% Part Time, 2% Contract, and 2% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.
IT Helpdesk

Full-time

Dental, Vision

Posted 8 days ago


Job description

Job Summary:
Bluetree Practice Services is a community-focused organization dedicated to enhancing dental care through technology. They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations.
Responsibilities:
• Provide onsite tech support and general IT troubleshooting.
• Assist with VOIP systems and servers.
• Communicate clearly with team members and clients to resolve technical issues.
Qualifications:
Required:
• 1–5 years of IT experience (or equivalent education)
• Valid Driver’s License (yep, some travel required—up to 50%)
• Previous onsite tech support experience
• Experience with VOIP systems, servers, and general IT troubleshooting
• Clear communicator + team player
• Detail-oriented and proactive
• Aligned with our mission, vision, and core values
Preferred:
• Any IT certifications = bonus points
Company:
Bluetree Dental is a dental care center that offers dental management and orthodontic care. Founded in 2012, the company is headquartered in Reno, USA, with a team of 51-200 employees. The company is currently Growth Stage.