ZipRecruiter

Log In

2

Entry Level It Helpdesk Jobs in Reno, NV (NOW HIRING)

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Ormat Technologies, Inc.

IT Technician 1

Reno, NV

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install ... When assigned as an IT Technician 2: * Ability to create quotes and follow PO in SAP * Own 1 ...

Atlantis Casino Resort Spa

IT Technician

Reno, NV · On-site

... or helpdesk supervisor. • Performs routine tasks like backups or other operational tasks as ... information for all desktop applications and operating systems. • Ensures compliance of licensing ...

State of Nevada (NV)

IT TECHNICIAN 5

Carson City, NV · On-site

$62K - $92K/yr

The position supports all aspects of the Department's IT infrastructure, including desktop computer support, hardware deployment, maintenance, and help desk requests. Other responsibilities include ...

next page

Showing results 1-20

All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Reno, NV

Entry Level It Helpdesk information

See Reno, NV salary details

$12

$23

$33

How much do entry level it helpdesk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level it helpdesk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Reno, NV? The most popular types of It Helpdesk jobs in Reno, NV are:
What are popular job titles related to Entry Level It Helpdesk jobs in Reno, NV? For Entry Level It Helpdesk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level It Helpdesk jobs in Reno, NV look for? The top searched job categories for Entry Level It Helpdesk jobs in Reno, NV are:
What cities near Reno, NV are hiring for Entry Level It Helpdesk jobs? Cities near Reno, NV with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Reno, NV as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,013 per year, or $23.1 per hour.
IT Manager

IT Manager

Revel Staffing

Reno, NV • On-site

$95K - $125K/hr

Full-time

Posted 4 days ago

Job description

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

      Qualifications

      • 2+ years of IT support, systems administration, or related technical experience
      • Experience managing help desk or technical support environments
      • Knowledge of networking, systems administration, endpoint support, and troubleshooting
      • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
      • Ability to automate repetitive IT support processes
      • Strong documentation, organization, and communication skills
      • Ability to work effectively in a fast-paced, on-site healthcare environment
      • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
      • HIPAA training/certification required