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It Helpdesk Manager Jobs in Reno, NV (NOW HIRING)

Bluetree Dental

IT Helpdesk

Reno, NV · On-site

They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support ... Bluetree Dental is a dental care center that offers dental management and orthodontic care. Founded ...

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services ... Manage user access, monitor server health, and administer local VOIP communications to minimize ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

... support team, and they will utilize the IT helpdesk ticketing system for issue intake ... Enterprise endpoint support - laptop and desktop management, domain accounts, software support ...

Bombora

IT Manager

Reno, NV · On-site

$130K - $150K/yr

The IT Manager must be service-oriented and a team player who enjoys helping people. This employee is empowered to use their skills and knowledge to solve problems, improve processes, and support ...

Bombora

IT Manager

Reno, NV · Hybrid

$130K - $150K/yr

The IT Manager must be service-oriented and a team player who enjoys helping people. This employee is empowered to use their skills and knowledge to solve problems, improve processes, and support ...

Liberty Dogs

IT Manager

Reno, NV · On-site

$125K - $140K/yr

We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...

Liberty Dogs

IT Manager

Reno, NV

$94K - $116K/yr

We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...

Liberty Dogs

IT Manager

Reno, NV · On-site

We are seeking a dynamic and technically skilled IT Manager with strong expertise in a variety of software applications including Microsoft 365 and Cisco networking technologies to oversee and ...

State of Nevada (NV)

IT MANAGER 3

Carson City, NV · On-site

$95K - $144K/yr

The IT Manager 3 leads the Technical Team for the statewide enterprise resource planning software known as CORE.NV. This position is within the Office of Project Management. This role provides ...

Lithium Americas

IT Operations Manager

Reno, NV

We are focused on safely and responsibly developing Thacker Pass to production to help strengthen ... Role We are seeking anInformationTechnology (IT)Operations Managerto joinour Information Technology ...

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Description: IT Specialist - Help Desk Location: Sparks, NV Status: Full-Time | Onsite Join New ... Manage and maintain computer systems and networks, including backups, security protocols, software ...

Panasonic

IT Security Manager

Sparks, NV · On-site

Overview As an Information Security Management (ISM) Manager, you will lead the strategy ... helping translate policy into practical day-to-day behavior. * Evaluate security technologies ...

Ormat Technologies, Inc.

IT Technician 1

Reno, NV

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...

State of Nevada (NV)

IT TECHNICIAN 5

Carson City, NV · On-site

$62K - $92K/yr

... help desk requests. Other responsibilities include software management and support including O365 ... Information Technology (IT) Technicians install, configure, monitor, and maintain networks and ...

Ormat

IT Technician 1

Reno, NV · On-site

Essential Functions * Help desk support * Hardware support * Maintain accurate inventory of ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...

Ormat

IT Technician 1

Reno, NV · On-site

Essential Functions * Help desk support * Hardware support * Maintain accurate inventory of ... Perform other duties and projects as assigned by management * When assigned as an IT Technician ...

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All JobsIt Helpdesk JobsIt Helpdesk Manager JobsIt Helpdesk Manager Jobs in Reno, NV

It Helpdesk Manager information

See Reno, NV salary details

$37.4K

$83.5K

$124.1K

How much do it helpdesk manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for it helpdesk manager in Reno, NV is $83,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $99,700.00 per year, depending on experience, location, and employer.

How does an IT Helpdesk Manager typically balance technical troubleshooting with team leadership responsibilities?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Manager, and why are they important?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What are IT Helpdesk Managers?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are the most commonly searched types of It Helpdesk jobs in Reno, NV? The most popular types of It Helpdesk jobs in Reno, NV are:
What are popular job titles related to It Helpdesk Manager jobs in Reno, NV? For It Helpdesk Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Manager jobs in Reno, NV look for? The top searched job categories for It Helpdesk Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for It Helpdesk Manager jobs? Cities near Reno, NV with the most It Helpdesk Manager job openings:
It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Reno, NV as of July 2026, with employment types broken down into 29% Locum Tenens, 56% Full Time, 7% Part Time, 2% Contract, and 6% Summer. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,536 per year, or $40.2 per hour.
IT Helpdesk

IT Helpdesk

Bluetree Dental

Reno, NV • On-site

Full-time

Dental, Vision

Posted 8 days ago

Job description

Job Summary:
Bluetree Practice Services is a community-focused organization dedicated to enhancing dental care through technology. They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations.
Responsibilities:
• Provide onsite tech support and general IT troubleshooting.
• Assist with VOIP systems and servers.
• Communicate clearly with team members and clients to resolve technical issues.
Qualifications:
Required:
• 1–5 years of IT experience (or equivalent education)
• Valid Driver’s License (yep, some travel required—up to 50%)
• Previous onsite tech support experience
• Experience with VOIP systems, servers, and general IT troubleshooting
• Clear communicator + team player
• Detail-oriented and proactive
• Aligned with our mission, vision, and core values
Preferred:
• Any IT certifications = bonus points
Company:
Bluetree Dental is a dental care center that offers dental management and orthodontic care. Founded in 2012, the company is headquartered in Reno, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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