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Entry Level Help Desk Support Jobs in Reno, NV (NOW HIRING)

Ormat

IT Technician 1

Reno, NV · On-site

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install software applications and provide training as needed * Answer user inquiries regarding computer ...

Ormat

IT Technician 1

Reno, NV · On-site

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install software applications and provide training as needed * Answer user inquiries regarding computer ...

Ormat Technologies, Inc.

IT Technician 1

Reno, NV · On-site

Help desk support * Hardware support * Maintain accurate inventory of equipment/licensing * Install software applications and provide training as needed * Answer user inquiries regarding computer ...

Absolute Dental

Front Desk Receptionist

Carson City, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... patient-focused Support smooth day-to-day office operations What We're Looking For Dental or ...

Absolute Dental

Front Desk Receptionist

Reno, NV

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... patient-focused Support smooth day-to-day office operations What We're Looking For Dental or ...

Absolute Dental

Front Desk Receptionist

Sparks, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... patient-focused Support smooth day-to-day office operations What We're Looking For Dental or ...

Absolute Dental

Front Desk Receptionist

Minden, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... patient-focused Support smooth day-to-day office operations What We're Looking For Dental or ...

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... focused Support smooth day-to-day office operations • What We're Looking For • Dental or ...

Absolute Dental

Front Desk Receptionist

Minden, NV

Minden If you enjoy helping patients, staying organized, and being the welcoming face that keeps an ... Support smooth day-to-day office operations ✅ What We're Looking For ✔️ Dental or medical ...

Absolute Dental

Front Desk Receptionist

Sparks, NV

Minden If you enjoy helping patients, staying organized, and being the welcoming face that keeps an ... Support smooth day-to-day office operations ✅ What We're Looking For ✔️ Dental or medical ...

Absolute Dental

Front Desk Receptionist

Reno, NV

Minden If you enjoy helping patients, staying organized, and being the welcoming face that keeps an ... Support smooth day-to-day office operations ✅ What We're Looking For ✔️ Dental or medical ...

Truckee Gaming LLC

IT Support II

Verdi, NV · On-site

$21.50 - $29.50/hr

Help Desk phone and email support, answer questions and offer assistance to provide user satisfaction. * Process all IT Requests for new users including workstations, printers, phones, and other ...

Bluetree

Front Desk Receptionist

Reno, NV · On-site

$18.50/hr

Do you want to help brighten children's lives-one happy visit at a time? Then My Kids Smile has the ... Multi-Site Support: Must be willing and able to travel between all of our office locations ...

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Entry Level Help Desk Support information

See Reno, NV salary details

$10

$20

$33

How much do entry level help desk support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level help desk support in Reno, NV is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Reno, NV? For Entry Level Help Desk Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Reno, NV look for? The top searched job categories for Entry Level Help Desk Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for Entry Level Help Desk Support jobs? Cities near Reno, NV with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Service Desk Support Analyst

Service Desk Support Analyst

Nevada System of Higher Education (NSHE)

Reno, NV • On-site

$20.50 - $28/hr

Full-time

Re-posted 3 days ago

Nevada System Of Higher Education rating

8.0

Company rating: 8.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

299th of 693 rated public administrative organizations

Job description

Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
  • Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact NSHE, Human Resources at (775) 784-4901.
Job Description
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Posting Close Date
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs.
HR will attempt to verify academic credentials upon receipt of hiring documents.

What Nevada System Of Higher Education employees say

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