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Remote Level 2 It Support Jobs in Reno, NV (NOW HIRING)

Manager of IT Operations

Reno, NV · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proactively support integration and application needs to deliver the strategic initiatives ... Experience developing highperforming teams * 10+ years of programming experience * 2+ years of ...

Manager of IT Operations

Reno, NV · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proactively support integration and application needs to deliver the strategic initiatives ... Experience developing highperforming teams * 10+ years of programming experience * 2+ years of ...

Manager of IT Operations

Reno, NV · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proactively support integration and application needs to deliver the strategic initiatives ... Experience developing highperforming teams * 10+ years of programming experience * 2+ years of ...

IT SPECIALIST (SYSADMIN)

Reno, NV · On-site +1

$75K - $97K/yr

Provide information technology system support to the assigned unit. The incumbent provides systems administration support on workstations and servers using multiple operating systems. The incumbent ...

CompTIA A+ Tutor

Reno, NV · Remote

$25 - $40/hr

... Core 2 examinations. Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers.

IP Engineer (Reno-Based)

Reno, NV · Remote

  • Medical

  • Dental

  • Retirement

Collaborate with cross-functional teams, including IT support, system administrators, and security professionals. * Participate in project planning and coordination to ensure successful ...

Psychiatrist (Remote)

Truckee, CA · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Psychiatrist (Remote)

Reno, NV · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Coder II - Remote

Reno, NV · On-site +1

$18.75 - $25/hr

Provides education and support to clinical areas regarding appropriate documentation and coding of ... Accredited by the American Health Information Management Association (CCS-P) or the American ...

Lead execution of site-level quality programs for assigned projects * Conduct site walks ... remote, we offer the technology and support to keep teams connected and productive * Career ...

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Showing results 1-20

Remote Level 2 It Support information

See Reno, NV salary details

$14

$27

$45

How much do remote level 2 it support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote level 2 it support in Reno, NV is $27.97, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.39 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Reno, NV?

For Remote Level 2 It Support jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Reno, NV look for?

The top searched job categories for Remote Level 2 It Support jobs in Reno, NV are:

Infographic showing various Remote Level 2 It Support job openings in Reno, NV as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,175 per year, or $28 per hour.

Manager of IT Operations

UHS

Reno, NV • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

493rd of 887 rated healthcare providers


Job description

Responsibilities

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience.

Learn more at: https://prominence-health.com/

Job Summary:

Prominence Health is seeking aManager of Application Development to join our team in a remote capacity. The Manager of Application Development will work closely with business analysts, architects, security engineers, development, and quality control teams to design, build, and support enterprise applications and integrations. This role is responsible for developing and refining integrations on the Boomi integration platform, building and managing EDI pipelines, developing .NET-based applications, and delivering secure file transfer and integration solutions using platforms such as GoAnywhere MFT, supporting both cloud-based and onpremises environments.

This role will:

  • Direct, manage, lead, and coordinate the integration of existing and/or new Information Technology solutions according to requirements of one or more business functions
  • Ensure the design, development, delivery, and supportability of solutions for businesses are in accordance with business and IT objectives
  • Understand, articulate, and optimize application and process capabilities for all business and IT constituents; establish and adhere to architectural standards and simplification
  • Proactively support integration and application needs to deliver the strategic initiatives established by Prominence Health Leadership

Key Responsibilities:

  • Research, design, document, and prototype solutions that fit the needs of various teams
  • Communicate new development concepts and ensure bestpractice coding standards for onshore and offshore teams
  • Develop robust and userfriendly .NETbased web applications
  • Supervise and mentor direct reports
  • Perform code reviews and provide technical guidance
  • Design and implement functionality using JavaScript frameworks, including Vue.js
  • Design and implement APIs and infrastructure software
  • Design and implement efficient data structures following standards and best practices
  • Collaborate with the DevOps team in designing and maintaining code branching strategies, deployments, and CI/CD pipelines
  • Provide application and framework design as needed
  • Deliver creative solutions to problems identified by other team members

Integration & Managed File Transfer Responsibilities:

  • Provide expertise in GoAnywhere Managed File Transfer (MFT), including experience with versions 5.7.3 and above, to support secure and reliable data exchanges
  • Design, test, implement, and maintain GoAnywhere workflows, including projects, triggers, monitors, and automation components
  • Apply deep knowledge of security protocols including SSH, FTP/S, HTTPS, PGP, and industrystandard data encryption practices
  • Design and build integration processes between cloudbased and onpremises applications
  • Create, publish, and manage APIs within the Boomi integration platform
  • Perform complex data mapping, ensuring data accuracy, integrity, and alignment with business requirements
  • Monitor, troubleshoot, debug, and maintain existing integrations, proactively identifying and resolving issues
  • Collaborate with application development, infrastructure, security, and business teams to deliver and support enterprise integration solutions

** Hybrid in Reno, Nevada **

Benefit Highlights:

  • Loan Forgiveness Program 
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com  


Qualifications

Qualifications and Requirements:

  • Bachelor’s Degree or equivalent work and/or military experience
  • 5+ years of experience working with integration tools such as Boomi
  • 5+ years of management experience managing geographically dispersed teams
  • 5+ years of SQL/database query and programming experience
  • 5+ years experience with tools such as Postman, 4GL programming languages (Java, .NET, etc.), Windows and Linux/Ubuntu OS, and Azure DevOps (ADO)
  • Excellent oral and written communication skills
  • Strong proactive problemsolving, decisionmaking, and analytical skills
  • Excellent interpersonal communication skills with all levels of management and staff
  • Experience developing highperforming teams
  • 10+ years of programming experience
  • 2+ years of supervisory experience
  • 6+ years of experience with Agile (SCRUM) and serviceoriented architecture
  • Strong knowledge of OOP principles and common design patterns
  • Ability to coach developers on best practices
  • Thorough knowledge of C#, ASP, ASP.NET, and SQL Server
  • Experience in DevOps practices
  • Knowledge of jQuery, JavaScript, HTML/HTML5
  • Knowledge of XML, JSON, SOAP, and REST web services
  • Knowledge of Vue.js required
  • Experience with source control tools such as GitHub
  • Experience working with Azure cloud platforms

Skills:

  • Strong analytical skills and decisionmaking ability
  • Willingness to work in a team environment
  • Solid organizational and timemanagement skills

** Hybrid in Reno, Nevada **

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS

and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Qualifications:

Qualifications and Requirements:

  • Bachelor’s Degree or equivalent work and/or military experience
  • 5+ years of experience working with integration tools such as Boomi
  • 5+ years of management experience managing geographically dispersed teams
  • 5+ years of SQL/database query and programming experience
  • 5+ years experience with tools such as Postman, 4GL programming languages (Java, .NET, etc.), Windows and Linux/Ubuntu OS, and Azure DevOps (ADO)
  • Excellent oral and written communication skills
  • Strong proactive problemsolving, decisionmaking, and analytical skills
  • Excellent interpersonal communication skills with all levels of management and staff
  • Experience developing highperforming teams
  • 10+ years of programming experience
  • 2+ years of supervisory experience
  • 6+ years of experience with Agile (SCRUM) and serviceoriented architecture
  • Strong knowledge of OOP principles and common design patterns
  • Ability to coach developers on best practices
  • Thorough knowledge of C#, ASP, ASP.NET, and SQL Server
  • Experience in DevOps practices
  • Knowledge of jQuery, JavaScript, HTML/HTML5
  • Knowledge of XML, JSON, SOAP, and REST web services
  • Knowledge of Vue.js required
  • Experience with source control tools such as GitHub
  • Experience working with Azure cloud platforms

Skills:

  • Strong analytical skills and decisionmaking ability
  • Willingness to work in a team environment
  • Solid organizational and timemanagement skills

** Hybrid in Reno, Nevada **

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS

and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Universal Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Universal Health Services logo

About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US