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Remote Level 2 It Support Jobs in Reno, NV (NOW HIRING)

micro1 AI

Senior Counsel - Remote

Reno, NV · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

micro1 AI

Senior Counsel - Remote

Sparks, NV · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

Switch

Data Center Quality Lead

Sparks, NV · On-site +1

Lead execution of site-level quality programs for assigned projects * Conduct site walks ... remote, we offer the technology and support to keep teams connected and productive * Career ...

micro1 AI

Senior Legal Consultant - Remote

Reno, NV · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

micro1 AI

Senior Legal Consultant - Remote

Sparks, NV · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

micro1 AI

Managing Partner - Attorney - Remote

Reno, NV · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

Talkiatry

Remote Therapist - Nevada

Reno, NV · Remote

Active, unrestricted license (multi-state licensing support available) * Two or more independent ... Technology package provided Our history Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a ...

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Showing results 21-40

All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Reno, NV

Remote Level 2 It Support information

See Reno, NV salary details

$14

$27

$45

How much do remote level 2 it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote level 2 it support in Reno, NV is $27.97, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.39 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Reno, NV? For Remote Level 2 It Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Level 2 It Support jobs in Reno, NV look for? The top searched job categories for Remote Level 2 It Support jobs in Reno, NV are:
Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Reno, NV as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,175 per year, or $28 per hour.

Remote Monitoring & Diagnostic Engineer

Baker Hughes Company

Minden, NV • On-site, Remote

$83K - $155K/yr

Full-time

Medical, Life, Retirement

Posted 14 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

249th of 487 rated machine equipment manufacturers

Job description

Remote Monitoring & Diagnostic Engineer
Do you enjoy vibration analysis and diagnosing machinery problems?
Are you excited by the prospect of working for an industry leader in Energy Technology?
Join our Baker Hughes CordantTM Services Remote Monitoring team!
The CordantTM Services Remote Monitoring & Diagnostic (RM&D) team are located strategically in remote monitoring centers to provide machinery and monitoring system support to our customers worldwide. The RM&D team connect to real-time diagnostic information from customer facilities such as power plants, refineries, petrochemical plants, wind farms and offshore oil & gas production assets.
Partner with the best
The preferred location for the role is the North America Remote Monitoring hub located in Minden, Nevada. As a RM&D Engineer, you will carry out remote machinery and/or system-related monitoring activities, reviewing the available data (vibration, temperature and process) and Monitoring Systems (System1 & Cordant) to identify potential issues. You will also support by logging and tracking issues using the web-based case management portal and preparing technical reports as per customer requirements.
As a Remote Monitoring & Diagnostic Engineer, you will be responsible for:
  • Reviewing remote machinery and system notifications and assessing associated data to validate potential issues.
  • Logging and tracking issues using the web-based case management portal.
  • Producing technical exceptions and periodic reports for presentation to the customer.
  • Collaborating and troubleshooting with Subject Matter Experts to resolve more complex customer machinery and system-related issues.
  • Executing work according to CordantTM Services guidelines.

Fuel your passion
To be successful in this role you will:
  • Have a Bachelor's degree in any Engineering or Technical discipline.
  • Have at least 5 years of working experience in Condition Monitoring within a similar customer delivery role.
  • Have minimum ISO Cat II Vibration Analysis Certification.
  • Have knowledge and experience with mechanical vibration, rotating machinery vibration and/or diagnostics, rotor dynamic analysis, machinery balancing and alignment.
  • Ability to interpret and understand machinery mechanical and electrical system drawings and specifications.
  • Have experience monitoring a wide range of critical and balance plant machine types covering fluid film and rolling element bearings.
  • Have working knowledge of on & off-line condition monitoring systems and associated transducers.
  • Be able to work with minimal supervision, prioritize & organize work, and meet deadlines.
  • Have excellent written and oral communication skills to convey technical concepts to business and technical personnel.
  • Be proficient in using MS Office Applications.
  • Previous background in operating plant experience, OEM experience, or industrial co-op program is highly desirable.

Desired skills:
  • Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • The safety net of life insurance and disability programs
  • Tailored financial programs.
  • Additional elected or voluntary benefits

The annual pay scale for this position is between $83,630.00 - $155,350.00.
Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes' good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Customer/Call Center Support

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