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Fulltime Help Desk Tier Two Jobs in Reno, NV (NOW HIRING)

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person . In this role, you'll provide ...

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

IT Manager

Reno, NV

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

This position serves as the first tier of support for the NVHA help desk, responding to incoming calls and tickets and escalating issues to senior IT staff when necessary. Responsibilities include ...

The incumbent will primarily monitor help desk support calls and email requests, ensuring all ... Essential Qualifications Graduation from high school or equivalent education and two years of IT ...

New

Special Inspector, NAQTC & ACI -- Certified Inspectors Who Want the Hours Reno, NV | Full-Time, ... ACI certification strongly preferred -- qualifies you for the higher tier * 2+ years of inspection ...

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

  • Medical

  • Retirement

Job Type Full-time Description Gravity Haus is seeking an energetic and service-driven Haus ... Help create staffing schedules based on business needs. * Conduct coaching conversations ...

Software Specialist

Carson City, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role concentrates on Tier 2 and Tier 3 software -- the broad, long-tail estate of ISV and OEM ... The Specialist brings a service-oriented mindset and developing technical fluency to help customers ...

Software Specialist

Sparks, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role concentrates on Tier 2 and Tier 3 software -- the broad, long-tail estate of ISV and OEM ... The Specialist brings a service-oriented mindset and developing technical fluency to help customers ...

Define and execute partner engagement strategy, driving engagement upstream with Tier 1 and Tier 2 ... desk, partner, operations, credit, invoicing, and trade teams to ensure compliant and timely ...

Front Desk Coordinator

Sparks, NV · On-site

$16.50 - $21.50/hr

The ideal candidate is energetic, sales-driven, highly organized, and passionate about helping ... Associate's degree or higher preferred * 1-2 years of retail sales, customer service, or marketing ...

New

Front Desk Coordinator

Sparks, NV · On-site

$16.50 - $21.50/hr

The ideal candidate is energetic, sales-driven, highly organized, and passionate about helping ... Associate's degree or higher preferred * 1-2 years of retail sales, customer service, or marketing ...

New

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Fulltime Help Desk Tier Two information

See Reno, NV salary details

$12

$23

$33

How much do fulltime help desk tier two jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for fulltime help desk tier two in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

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For Fulltime Help Desk Tier Two jobs in Reno, NV, the most frequently searched job titles are:

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Cities near Reno, NV with the most Fulltime Help Desk Tier Two job openings:

Infographic showing various Fulltime Help Desk Tier Two job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

IT Specialist - Help Desk

New Deantronics

Sparks, NV • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Description:

IT Specialist – Help Desk

Location: Sparks, NV
Status: Full-Time | Onsite


Join New Deantronics!
We’re seeking a full-time IT Specialist – Help Desk to support our growing team. This role is in-person. In this role, you’ll provide front-line technical support, keep our systems running smoothly, and help ensure employees have the tools they need to succeed. If you enjoy solving problems, delivering great service, and staying current on new technology, this is the place for you!


Why You’ll Love Working Here
  • Comprehensive Health Coverage (employer paid) – Medical, dental, and vision plans
  • Life Insurance – Employer-paid basic life
  • 401(k) with Employer Match – Plan for your future with our discretionary match
  • Generous Paid Time Off – 20 days of PTO to rest and recharge
What You’ll Do
  • Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other devices.
  • Manage and maintain computer systems and networks, including backups, security protocols, software updates, and hardware configurations.
  • Install and configure desktop and laptop equipment as needed, ensuring all systems are operational.
  • Provide support for remote and on-site employees, addressing issues related to laptops, desktops, software, and peripherals.
  • Deliver high-quality customer service by responding to inquiries and IT-related requests in a professional and timely manner.
  • Update and maintain documentation and training materials related to IT policies, procedures, and best practices; Create and update internal support documentation for IT teams.
  • Stay current with the latest technologies and best practices in IT support and suggest improvements to enhance team performance and productivity.
  • Serve as a secondary point of contact for select external IT vendors, assisting with communications and coordination as needed.


What We’re Looking For
  • Strong knowledge of Windows OS, Mac OS, and Linux operating systems.
  • In-depth knowledge of Microsoft Office 365 Suite.
  • Familiarity with Cisco Networking and WebEx Control Hub administration.
  • Previous experience with Cisco Webex Room video systems.
  • Strong communication skills, both verbal and written, with the ability to troubleshoot and explain technical issues clearly to users of varying technical expertise.
  • Demonstrated ability to think critically and resolve technical issues efficiently.
  • Ability to work both independently and collaboratively within a team.
  • Excellent customer service skills with a professional demeanor when interacting with employees.
  • A genuine passion for technology with a strong willingness to learn and adapt to new tools and systems.

If you’re ready to put your tech skills to work in a supportive, collaborative environment—apply today to join New Deantronics as our next IT Specialist – Help Desk professional!

Requirements:
  • 3-5 years of experience in IT support, help desk, or system administration.
  • Microsoft 365 Administrator certification (preferred).
  • Experience with SolidWorks is a plus.
  • Experience with VMware management.
  • A degree or certification in Information Technology or a related field is preferred but not required.