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Full Time Cloud Help Desk Jobs in Reno, NV (NOW HIRING)

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person . In this role, you'll provide ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Job Type Full-time Description Gravity Haus is seeking an energetic and service-driven Haus ... Help create staffing schedules based on business needs. * Conduct coaching conversations ...

Arrow Electronics, Inc.

CCoE, Cloud Architect

Reno, NV · On-site

$115K - $160K/yr

CCoE, Cloud Architect The Cloud and AI Center of Excellence is the technical resource for helping ... Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All ...

Bluetree

Dental Front Desk

Reno, NV · On-site

$18 - $22/hr

Job Type: Full-Time * Schedule: Monday - Thursday, 7:30 AM - 5:00 PM (with Fridays on occasion ... He focuses heavily on helping patients overcome dental anxieties, conquer pain, and discover that a ...

New

Bluetree

Front Desk Coordinator - Orthodontic

Sparks, NV · On-site

$16/hr

Job Type: Full-Time * Pay Rate: $16.00 per hour More Than Just a Job - It's Your Next Career Step ... Our goal isn't just professional success-it's helping you find genuine joy and balance both at work ...

Google

Data Center Technician, Operations

Reno, NV · On-site

... Engineer, Help Desk Technician, etc.). * Experience working within a data center or network ... Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We ...

WC Health

Medical Assistant/ Front Desk (Full-time)

Reno, NV · On-site

$17.75 - $22.75/hr

WC Health is seeking a full-time Medical Assistant with experience in both back-office and front ... Assist patients by helping them connect to telehealth services either at their home or in clinic or ...

WC Health

Medical Assistant/ Front Desk (Full-time)

Reno, NV · On-site

$17.75 - $22.75/hr

Essential Job Functions: * Assist patients by helping them connect to telehealth services either at ... Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision ...

HV Global Group, Inc.

Front Desk Agent

Truckee, CA · On-site

$23/hr

... Full Time Hourly Wages: 23:00 Are you looking for a place where meaningful moments are made ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

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All JobsCloud Help Desk JobsFull Time Cloud Help Desk JobsFull Time Cloud Help Desk Jobs in Reno, NV

Full Time Cloud Help Desk information

See Reno, NV salary details

$12

$23

$33

How much do full time cloud help desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for full time cloud help desk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is a full time cloud help desk?

A Full Time Cloud Help Desk professional provides technical support and assistance to users experiencing issues with cloud-based services and applications. They help resolve problems related to cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud, including troubleshooting connectivity, configuration, and access issues. These specialists work full time, often serving as the first point of contact for clients or employees needing help with cloud technology, ensuring minimal downtime and smooth operation of cloud resources.

How does a full time cloud help desk professional typically collaborate with other IT teams to resolve complex issues?

A Full Time Cloud Help Desk professional often works closely with network engineers, cloud architects, and security teams to address and resolve complex technical problems. When an issue goes beyond standard troubleshooting, help desk staff escalate tickets and facilitate communication between users and specialized teams. This collaborative approach ensures efficient problem-solving and knowledge sharing, which helps prevent recurring issues and improves overall cloud service reliability. Additionally, regular meetings and documentation practices are common to keep all stakeholders informed and aligned.

What are the key skills and qualifications needed to thrive as a full time cloud help desk professional, and why are they important?

To thrive as a Full Time Cloud Help Desk professional, you need strong troubleshooting skills, a solid understanding of cloud computing concepts, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and remote support tools, is often required, with certifications (such as AWS Certified Cloud Practitioner or CompTIA Cloud+) providing a competitive edge. Excellent communication, patience, and problem-solving abilities help professionals address user issues effectively and collaborate with technical teams. These skills and qualities are crucial for delivering timely support, maintaining cloud system reliability, and ensuring customer satisfaction.

What is the difference between Full Time Cloud Help Desk vs Full Time Cloud Support Specialist?

AspectFull Time Cloud Help DeskFull Time Cloud Support Specialist
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Help Desk, plus specialized certifications like AWS Certified Solutions Architect
Work EnvironmentHelp desk ticketing systems, remote support, customer communicationTechnical troubleshooting, system configuration, proactive support
Employer & Industry UsageIT service providers, cloud service companies, enterprise IT departmentsCloud service providers, managed service providers, enterprise IT teams

While both roles involve supporting cloud services, the Full Time Cloud Help Desk primarily handles customer inquiries and troubleshooting via ticketing systems, focusing on issue resolution. The Full Time Cloud Support Specialist often engages in deeper technical support, system configuration, and proactive problem-solving. Both roles require similar certifications and work in comparable environments, but the Support Specialist typically performs more advanced technical tasks.

What are the most commonly searched types of Cloud Help Desk jobs in Reno, NV?

The most popular types of Cloud Help Desk jobs in Reno, NV are:

What are popular job titles related to Full Time Cloud Help Desk jobs in Reno, NV?

For Full Time Cloud Help Desk jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Full Time Cloud Help Desk jobs in Reno, NV look for?

The top searched job categories for Full Time Cloud Help Desk jobs in Reno, NV are:

Full Time Cloud Help Desk jobs near you
Infographic showing various Full Time Cloud Help Desk job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

IT Specialist - Help Desk

Sparks, NV • On-site

New Deantronics
Medical Equipment and Supplies Manufacturing • 501 - 1,000 employees
Learn more about New Deantronicsexternal

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description:

IT Specialist – Help Desk

Location: Sparks, NV
Status: Full-Time | Onsite


Join New Deantronics!
We’re seeking a full-time IT Specialist – Help Desk to support our growing team. This role is in-person. In this role, you’ll provide front-line technical support, keep our systems running smoothly, and help ensure employees have the tools they need to succeed. If you enjoy solving problems, delivering great service, and staying current on new technology, this is the place for you!


Why You’ll Love Working Here
  • Comprehensive Health Coverage (employer paid) – Medical, dental, and vision plans
  • Life Insurance – Employer-paid basic life
  • 401(k) with Employer Match – Plan for your future with our discretionary match
  • Generous Paid Time Off – 20 days of PTO to rest and recharge
What You’ll Do
  • Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other devices.
  • Manage and maintain computer systems and networks, including backups, security protocols, software updates, and hardware configurations.
  • Install and configure desktop and laptop equipment as needed, ensuring all systems are operational.
  • Provide support for remote and on-site employees, addressing issues related to laptops, desktops, software, and peripherals.
  • Deliver high-quality customer service by responding to inquiries and IT-related requests in a professional and timely manner.
  • Update and maintain documentation and training materials related to IT policies, procedures, and best practices; Create and update internal support documentation for IT teams.
  • Stay current with the latest technologies and best practices in IT support and suggest improvements to enhance team performance and productivity.
  • Serve as a secondary point of contact for select external IT vendors, assisting with communications and coordination as needed.


What We’re Looking For  
  • Strong knowledge of Windows OS, Mac OS, and Linux operating systems.
  • In-depth knowledge of Microsoft Office 365 Suite.
  • Familiarity with Cisco Networking and WebEx Control Hub administration.
  • Previous experience with Cisco Webex Room video systems.
  • Strong communication skills, both verbal and written, with the ability to troubleshoot and explain technical issues clearly to users of varying technical expertise.
  • Demonstrated ability to think critically and resolve technical issues efficiently.
  • Ability to work both independently and collaboratively within a team.
  • Excellent customer service skills with a professional demeanor when interacting with employees.
  • A genuine passion for technology with a strong willingness to learn and adapt to new tools and systems.

If you’re ready to put your tech skills to work in a supportive, collaborative environment—apply today to join New Deantronics as our next IT Specialist – Help Desk professional!

Requirements:
  • 3-5 years of experience in IT support, help desk, or system administration.
  • Microsoft 365 Administrator certification (preferred).
  • Experience with SolidWorks is a plus.
  • Experience with VMware management.
  • A degree or certification in Information Technology or a related field is preferred but not required.

Apply