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Entry Level Computer Support Specialist Jobs in Reno, NV

Community Support Specialist Location: Reno, NV Reporting To: Regional Manager Status: Non-Exempt ... Use standard office equipment, including: computer, phone, copier/scanner, etc. * Be stationary for ...

We are seeking a versatile and proactive IT Support Specialist to provide comprehensive technical ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

IT Support Specialist

Reno, NV · On-site

$28 - $33/hr

Responsibilities We are seeking a versatile and proactive IT Support Specialist to provide ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Help Desk Technician

Reno, NV · On-site

$20 - $27/hr

Reporting to our IT Infrastructure Manager, you'll primarily work with a talented team of Computer Support Specialists and Systems Administrators within our infrastructure department. You will work ...

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Entry Level Computer Support Specialist information

See Reno, NV salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level computer support specialist in Reno, NV is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $29.71 per hour, depending on experience, location, and employer.

What Does an Entry Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are popular job titles related to Entry Level Computer Support Specialist jobs in Reno, NV? For Entry Level Computer Support Specialist jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Reno, NV look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Reno, NV are:
What cities near Reno, NV are hiring for Entry Level Computer Support Specialist jobs? Cities near Reno, NV with the most Entry Level Computer Support Specialist job openings:
Infographic showing various Entry Level Computer Support Specialist job openings in Reno, NV as of May 2026, with employment types broken down into 1% Internship, 60% Full Time, 29% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $55,255 per year, or $26.6 per hour.
Customer Support Specialist -Power Tools

Customer Support Specialist -Power Tools

Integr8staff

Reno, NV

$19/hr

Full-time

Posted 14 days ago


Job description

Job Title- Customer Support Specialist -Power Tools
Company Location – Reno, NV
100% On-site, Full Time
Pay –$19.00/hr.

Job Summary of the Customer Support Specialist position
Integr8staff seeks a motivated and dependable Customer Support Specialist to handle inquiries via phone and electronically related to their product line. This role will involve assisting new and existing customers by explaining features, clarifying operating instructions, locate dealers, process orders, providing troubleshooting tips, helping diagnose technical issues and assist with repair requests of power tools.
Responsibilities of the Customer Support Specialist position
Answer incoming phone calls from customers related to power tools
Respond timely to Customer email enquiries
Explain usage and warranty information to customers
Distribute orders to appropriate departments
Follow up on Voicemail messages
Process Warranty claims
Complete various reports using MS Excel
Ability to think creatively to solve complex problems.
Able to collaborate with departments outside of customer service to help resolve issues.
Stay up to date and knowledgeable about new product releases
Additional tasks as needed.
Requirements of the Customer Support Specialist position
High School diploma is required.
Minimum 1yr Experience in customer service role.
MUST HAVE hands-on electric, power tools usage experience.
A positive attitude, a friendly personality and a passion with working with people.
Must be diplomatic, patient, and a good listener.
Ability to multi-task and have strong problem-solving skills
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of people
Bilingual English/ Spanish REQUIRED
Strong computer skills in MS Excel, Word, and Outlook
Experience using power tools, professionally or personally is a plus
Prior experience in Tool Repair or Rental Repair is a plus.
Experience using multiple computer systems and multiple monitors.
Updated resume is required for consideration.  Only Local candidates will be considered - Position does not offer relocation or visa sponsorship.