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Entry Level Computer Support Specialist Jobs in Reno, NV

Caesars Entertainment

IT Specialist-Reno, NV

Reno, NV · On-site

Job Summary The MIS Specialist's role is to ensure proper system operations. IT Specialists perform computer technical support services for all IT equipment. How You Will Create the Extraordinary

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Reno, NV

Entry Level Computer Support Specialist information

See Reno, NV salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for entry level computer support specialist in Reno, NV is $26.56, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $29.71 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Reno, NV?

The most popular types of Computer Support Specialist jobs in Reno, NV are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Reno, NV?

For Entry Level Computer Support Specialist jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Reno, NV look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Reno, NV are:

What cities near Reno, NV are hiring for Entry Level Computer Support Specialist jobs?

Cities near Reno, NV with the most Entry Level Computer Support Specialist job openings:

Infographic showing various Entry Level Computer Support Specialist job openings in Reno, NV as of September 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,255 per year, or $26.6 per hour.

ITSC SUPPORT SPECIALIST I - (SPARKS) SAT-WED

Sparks, NV • On-site

NOW Health Group
See more jobs at NOW Health Groupexternal

Full-time

Re-posted 21 days ago

Job description

***** This position will be a Saturday-Wednesday schedule (8:00AM-5:00PM)
Job Summary:
Primary role of the ITSC Support Specialist is to provide exceptional front line IT support and customer service for our User Community. This role will also provide maintenance of computer desktop environment by analyzing requirements, resolving problems, installing software and hardware solutions and supporting the IT Service Center. This includes but is not limited to taking and responding to tickets, emails, calls and walkups from users requesting IT service and support
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Responds to all forms of User support requests included but not limited to - ITSC Phone Coverage, email to the ITSC, face to face requests and network / system outages.
  • Opens ITSC Tickets and provide status updates.
  • Provides a high level customer service experience.
  • Provides follow-up calls to ensure satisfactory issue resolution.
  • Builds and maintains working relationships with all IT Peers.
  • Assists with the imaging, installation, configuration and testing of the desktop environment.
  • First level response for all Desktop hardware/software problems: Identify source and trends of technical problems to prevent future occurrences.
  • First level support to diagnose printer/printing issues.
  • Recommends ways to improve product and service support levels.
  • Assists in the maintenance and support and creation of User Id's and User security.

SAFETY RESPONSIBILITY STATEMENT
Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP's, safe work practices, and safety policies and procedures. Reports ALL workplace incidents to supervisor immediately. Communicates concerns to supervisor, reports hazards, and provides input on prevention. Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
  • Associates degree (B. A.) from a college or university OR degree from an accredited Technical Institution OR at least one year of related experience and/or training; or equivalent combination of education, technology certifications and experience.
  • A broad technology background is critical
  • Broad knowledge of/experience in end user computing, thin clients, Citrix Desktop, PC and Mac OS X Workstation based applications and hardware required
  • Strong proficiency in Microsoft Office suite (i.e. MS Word, Power Point, Excel, Outlook)
  • Previous support/Help Desk experience preferred
  • Computer Science or related IT discipline coursework preferred
  • Customer service background a plus
  • WAN/LAN networking experience a plus
  • Server Systems Administration / Active Directory a plus
  • Ability to support the NOW Health Group smartphone environment a plus

LANGUAGE SKILLS
  • Good oral and written communication skills and ability to communicate clearly and concisely
  • Spanish language skills is a plus
  • Ability to effectively present information and respond to questions from users
  • Ability to read, analyze, apply and improve technical procedures
  • Ability to read and interpret documents such as procedure manuals, business periodicals professional journals, operating and maintenance instructions, and safety rules

REASONING ABILITY
  • Sound decision making and trouble-shooting ability
  • Ability to proactively analyze problems and suggest solutions

OTHER SKILLS AND ABILITIES
  • Strong organizational skills with demonstrated ability to manage multiple tasks simultaneously and manage time effective
  • Prioritizes and shifts direction as needed
  • Good attention to detail skills
  • High sense of urgency to complete tasks and follow up in a timely manner to issues not immediately resolved
  • Strong interpersonal and teamwork skills
  • Exhibits a positive image and excellent customer service skills to internal and external customers at all times, including patience to work with all employees of the company, strong listening skills, and ability to be a calming influence
  • Some weekend, off hours and on call support may be required

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to remain at stationary work location and occasionally move from place to place within work facility. Employee is regularly required to use the telephone and computer. The employee will occasionally move, raise, lift and/or place equipment (i.e. printers) weighing up to 20 lbs.
Specific vision abilities required by this job include close vision. Employee is required to travel and work at different facilities based on business need.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job (i.e. supporting PC's, printers), the employee may occasionally be required to work near moving mechanical parts and may be exposed to herbal aromas, dust, and/or airborne particles, with some classified as allergens and/or irritants.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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