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It Helpdesk Manager Jobs in Reno, NV (NOW HIRING)

Sierra Nevada Corporation

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

... • Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices. • ... Required : • Bachelor's degree in Information Technology, Computer Science, or a related field ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... helpdesk) role preferred. * Stable work history and employment background. * CompTIA, A ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

Direct, manage, lead, and coordinate the integration of existing and/or new Information Technology ... here to help prospective candidates by matching skill set and experience with the best possible ...

UHS

Manager of IT Operations

Reno, NV · On-site

$94K - $139K/yr

Direct, manage, lead, and coordinate the integration of existing and/or new Information Technology ... here to help prospective candidates by matching skill set and experience with the best possible ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

Direct, manage, lead, and coordinate the integration of existing and/or new Information Technology ... here to help prospective candidates by matching skill set and experience with the best possible ...

State of Nevada (NV)

IT PROFESSIONAL 2

Carson City, NV · On-site

$73K - $109K/yr

... management information systems, or closely related field and two years of professional IT ... help; configure and deploy servers; configure user rights and permissions; monitor device ...

Summit Racing Equipment

IT Specialist

Sparks, NV · On-site

Help facilities personnel on the timing of the conveyor divert. Help troubleshoot any Box or Sort system related issues. SECURITY SYSTEM - Maintain and help support both onsite and off-site building ...

Summitracing

IT Specialist

Sparks, NV · On-site

Help facilities personnel on the timing of the conveyor divert. Help troubleshoot any Box or Sort system related issues. SECURITY SYSTEM - Maintain and help support both onsite and off-site building ...

ZLINE

Director of IT & Development

Reno, NV · On-site

ZLINE is forging its own path-will you help us tell our story? We are a four-time (2022, 2023, 2024 ... Prior experience managing, integrating, and maintaining EDI connections with different retail ...

ZLINE

Director of IT & Development

Reno, NV · On-site

ZLINE is forging its own pathwill you help us tell our story? We are a four-time (2022, 2023, 2024 ... Prior experience managing, integrating, and maintaining EDI connections with different retail ...

ZLINE

Director of IT & Development

Reno, NV · On-site

ZLINE is forging its own path--will you help us tell our story? We are a four-time (2022, 2023 ... Prior experience managing, integrating, and maintaining EDI connections with different retail ...

ZLINE

Director of IT & Development

Reno, NV · On-site

ZLINE is forging its own path-will you help us tell our story? We are a four-time (2022, 2023, 2024 ... Prior experience managing, integrating, and maintaining EDI connections with different retail ...

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Showing results 41-60

All JobsIt Helpdesk JobsIt Helpdesk Manager JobsIt Helpdesk Manager Jobs in Reno, NV

It Helpdesk Manager information

See Reno, NV salary details

$37.4K

$83.5K

$124.1K

How much do it helpdesk manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for it helpdesk manager in Reno, NV is $83,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $99,700.00 per year, depending on experience, location, and employer.

What does an IT Helpdesk manager do?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What is an IT Helpdesk manager?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are the most commonly searched types of It Helpdesk jobs in Reno, NV? The most popular types of It Helpdesk jobs in Reno, NV are:
What are popular job titles related to It Helpdesk Manager jobs in Reno, NV? For It Helpdesk Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Manager jobs in Reno, NV look for? The top searched job categories for It Helpdesk Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for It Helpdesk Manager jobs? Cities near Reno, NV with the most It Helpdesk Manager job openings:
It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Reno, NV as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $83,536 per year, or $40.2 per hour.

Executive IT Support

Sierra Nevada Corporation

Sparks, NV • On-site

$22 - $30.25/hr

Full-time

Re-posted 21 days ago

Sierra Nevada Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

18th of 72 rated aerospace companies

Job description

Job Summary:
Sierra Nevada Corporation is a global leader in aerospace and national security, seeking an Executive IT Support Specialist responsible for delivering high-level technical support to executive leadership. The role involves troubleshooting and resolving IT issues, ensuring seamless access to technology for executives, and providing exceptional customer service.
Responsibilities:
• Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
• Install, configure, and maintain hardware and software for executive offices and remote environments.
• Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
• Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
• Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
• Maintain confidentiality and security of all executive communications and data.
• Train and assist executives in using new technology and software applications.
• Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
• Document and update technical procedures and support actions.
• Assist in the implementation of new technologies and systems for executive use.
Qualifications:
Required:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
• Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
• Certification in CompTIA A+, Network+, or equivalent.
Preferred:
• Experience in the Aerospace and Defense industry.
• Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
• Familiarity with enterprise-level security protocols and data protection policies.
• Experience with AI-driven IT support tools and automation.
Company:
Sierra Nevada Corporation is an aerospace and defense contractor. Founded in 1963, the company is headquartered in Sparks, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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