Desktop Infrastructure ITIL Udemy IT Help Desk Professional Other vendor or vendor-neutral ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...
Desktop Infrastructure ITIL Udemy IT Help Desk Professional Other vendor or vendor-neutral ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...
Help Desk Specialist
Carson City, NV · On-site
ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical ...
Help Desk Specialist
Carson City, NV · On-site
ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical ...
Service Desk Support Analyst
Reno, NV · On-site
$20.50 - $28/hr
Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your ...
Service Desk Support Analyst
Reno, NV · On-site
$20.50 - $28/hr
Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your ...
IT Support Specialist
Carson City, NV · On-site
$22 - $24/hr
Help Desk Service Specialist Duration: 12-month contract Location: Carson City, NV 89712- ONSITE ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...
IT Support Specialist
Carson City, NV · On-site
$22 - $24/hr
Help Desk Service Specialist Duration: 12-month contract Location: Carson City, NV 89712- ONSITE ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...
Jacobs Entertainment is currently in search of a " Bowling Center Desk Operator-Part Time " for Gold Dust West Carson City . This property features 148 modern hotel rooms and suites, a 32-lane ...
Jacobs Entertainment is currently in search of a " Bowling Center Desk Operator-Part Time " for Gold Dust West Carson City . This property features 148 modern hotel rooms and suites, a 32-lane ...
Gold Dust West Carson City - Bowling Center Desk Operator--Part Time
Carson City, NV · On-site
$12.50 - $13/hr
Jacobs Entertainment is currently in search of a "Bowling Center Desk Operator-Part Time" for Gold Dust West Carson City . This property features 148 modern hotel rooms and suites, a 32-lane Bowling ...
Gold Dust West Carson City - Bowling Center Desk Operator--Part Time
Carson City, NV · On-site
$12.50 - $13/hr
Jacobs Entertainment is currently in search of a "Bowling Center Desk Operator-Part Time" for Gold Dust West Carson City . This property features 148 modern hotel rooms and suites, a 32-lane Bowling ...
System Support Analyst
Reno, NV · On-site
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
System Support Analyst
Reno, NV · On-site
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
System Support Analyst
Reno, NV · On-site
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
Quick apply
System Support Analyst
Reno, NV · On-site
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
System Support Analyst
Reno, NV · On-site
$55 - $75/hr
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
New
System Support Analyst
Reno, NV · On-site
$55 - $75/hr
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
New
System Support Analyst
Reno, NV · On-site
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
System Support Analyst
Reno, NV · On-site
WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...
Plant Financial Analyst
Sparks, NV · On-site
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Plant Financial Analyst
Sparks, NV · On-site
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Plant Financial Analyst
Carson City, NV · On-site
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Plant Financial Analyst
Carson City, NV · On-site
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Plant Financial Analyst
Sparks, NV · On-site
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
Plant Financial Analyst
Sparks, NV · On-site
Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...
IT Support Specialist
Reno, NV · On-site
Utilize help desk tracking software to log requests, monitor trends, and present recommendations or ... Ability to efficiently diagnose, analyze, and resolve complex technical issues. * Proven ability to ...
Quick apply
IT Support Specialist
Reno, NV · On-site
Utilize help desk tracking software to log requests, monitor trends, and present recommendations or ... Ability to efficiently diagnose, analyze, and resolve complex technical issues. * Proven ability to ...
IT Support Specialist
Reno, NV · On-site
Utilize help desk tracking software to log requests, monitor trends, and present recommendations or ... Ability to efficiently diagnose, analyze, and resolve complex technical issues. * Proven ability to ...
IT Support Specialist
Reno, NV · On-site
Utilize help desk tracking software to log requests, monitor trends, and present recommendations or ... Ability to efficiently diagnose, analyze, and resolve complex technical issues. * Proven ability to ...
IT Support Specialist
Reno, NV · On-site
Utilize help desk tracking software to log requests, monitor trends, and present recommendations or ... Ability to efficiently diagnose, analyze, and resolve complex technical issues. * Proven ability to ...
IT Support Specialist
Reno, NV · On-site
Utilize help desk tracking software to log requests, monitor trends, and present recommendations or ... Ability to efficiently diagnose, analyze, and resolve complex technical issues. * Proven ability to ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
Help Desk Analyst information
See Reno, NV salary details
$14.38 - $16.32
3% of jobs
$16.32 - $18.26
8% of jobs
$19.71 is the 25th percentile. Wages below this are outliers.
$18.26 - $20.20
18% of jobs
$20.20 - $22.14
18% of jobs
The median wage is $22.51 / hr.
$22.14 - $24.08
14% of jobs
$25.91 is the 75th percentile. Wages above this are outliers.
$24.08 - $26.02
15% of jobs
$26.02 - $27.96
9% of jobs
$27.96 - $29.89
6% of jobs
$29.89 - $31.83
3% of jobs
$31.83 - $33.77
3% of jobs
$33.77 - $35.71
2% of jobs
$14
$24
$35
How much do help desk analyst jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for help desk analyst in Reno, NV is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.83 per hour, depending on experience, location, and employer.
What does a help desk analyst do?
A Help Desk Analyst is responsible for providing technical support and troubleshooting assistance to end-users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, diagnose problems, and guide users through solutions or escalate issues to higher-level IT staff if necessary. Additionally, Help Desk Analysts may assist with setting up new equipment, maintaining records of support requests, and ensuring customer satisfaction with IT services.
What are the key skills and qualifications needed to thrive as a help desk analyst, and why are they important?
To thrive as a Help Desk Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure prompt, efficient support, leading to higher user satisfaction and smoother IT operations.
What are some common challenges faced by help desk analysts, and how can they be managed effectively?
Help Desk Analysts often encounter challenges such as managing high ticket volumes, addressing diverse technical issues, and balancing customer service with technical troubleshooting. Effective time management, clear communication, and utilizing knowledge base resources can help handle these demands. Building strong relationships with other IT team members also allows for efficient escalation and resolution of complex problems. Staying organized and proactive in learning about new technologies can further ease daily challenges and enhance performance in the role.
What is the difference between Help Desk Analyst vs Technical Support Specialist?
| Aspect | Help Desk Analyst | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, HDI Support Center | CompTIA A+, Network+, Microsoft Certified |
| Work Environment | Help desk, call centers, remote support | On-site, remote, troubleshooting hardware/software |
| Industry Usage | IT services, corporate support | IT, telecommunications, tech companies |
Help Desk Analysts and Technical Support Specialists often share certifications and work environments, focusing on resolving user issues. While Help Desk Analysts typically handle initial support and customer inquiries, Technical Support Specialists may provide more in-depth technical troubleshooting. Both roles are essential in IT support, with overlapping skills but differing in scope and complexity.
Is a help desk analyst an entry level job?
Help desk analyst positions are often entry-level roles that require basic technical knowledge, customer service skills, and familiarity with troubleshooting hardware and software. Many employers provide on-the-job training, and certifications like CompTIA A+ can enhance prospects for candidates new to the field.
What are the most commonly searched types of Help Desk Analyst jobs in Reno, NV?
The most popular types of Help Desk Analyst jobs in Reno, NV are:
What are popular job titles related to Help Desk Analyst jobs in Reno, NV?
For Help Desk Analyst jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Help Desk Analyst jobs in Reno, NV look for?
The top searched job categories for Help Desk Analyst jobs in Reno, NV are:
What cities near Reno, NV are hiring for Help Desk Analyst jobs?
Cities near Reno, NV with the most Help Desk Analyst job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Description Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Help Desk Service Specialist to join our team. JOB SUMMARY This position will be the first point of contact for IT and is responsible for providing tier 1 hardware and software technical support to internal users, contractors, and vendors. QUALIFICATIONS Solid understanding of Service Desk and Customer Support center operations
Minimum of two (2) years of hands-on experience troubleshooting various hardware and software products, including but not limited to desktops, laptops/tablets, printers, Microsoft Windows, Microsoft Office products, Microsoft Active Directory, wired LAN/WAN, VPN, antivirus, remote access technologies, and mobile devices. Possess a proactive approach with the ability to solve problems. Able to work on multiple projects, activities, and tasks simultaneously.
Possess excellent customer service, interpersonal, and communication skills, including the ability to explain technical information to customers as needed to effectively train or advise them on information technology issues. The ideal candidate should hold one or more of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+ MCSA: Windows 10 MCSE: Desktop Infrastructure ITIL Udemy IT Help Desk Professional Other vendor or vendor-neutral networking certifications may be considered on a case-by-case basis. RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer's technical requests in a non-scripted environment.
Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory. Maintaining service desk request tracking software and utilities, monitoring service desk user support and recording and tracking all service desk activities. Assisting with asset management of computers, peripheral devices, and printers.
Writing customer communications, processes, and other customer-facing documentation. Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, and drive problem resolution. Work within an agile project management environment.
Complete assigned work according to the specifications and standards set by the Desktop Support Manager. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.