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Junior Help Desk Jobs in Reno, NV (NOW HIRING)

Metallurgical Engineer - Junior

Reno, NV ยท On-site

$82K - $101K/yr

Ability to sit at a desk for general office work, including periodic sedentary responsibilities ... We invest in our people with programs and opportunities that help you build a diverse career with ...

DPW Fuel Registration Agent

Reno, NV ยท On-site

$15 - $16/hr

... desk. They will work at registration kiosks located at the Hell Station and DMV activating ... Help implement Burning Man's integrated plan and work with all BRC departments to ensure fuel ...

DPW Fuel Registration Agent

Reno, NV ยท On-site

$15 - $16/hr

... desk. They will work at registration kiosks located at the Hell Station and DMV activating ... Help implement Burning Man's integrated plan and work with all BRC departments to ensure fuel ...

The ideal individual will provide mentoring to junior staff and QA/QC. The ideal individual for ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

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Junior Help Desk information

See Reno, NV salary details

$14

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$33

How much do junior help desk jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for junior help desk in Reno, NV is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What does a Junior Help Desk do?

A Junior Help Desk professional is responsible for providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. They typically handle basic troubleshooting, respond to help desk tickets, and may assist with tasks like password resets, software installations, and guiding users through solutions. Their goal is to resolve issues quickly or escalate them to more experienced IT staff if needed.

What is the difference between Junior Help Desk vs Help Desk Technician?

AspectJunior Help DeskHelp Desk Technician
Required CredentialsHigh school diploma, basic IT knowledgeHigh school diploma, some certifications (e.g., CompTIA A+)
Work EnvironmentEntry-level support, supervised tasksSupport roles in IT departments, troubleshooting
Employer & Industry UsageCommon in small to medium businesses, IT support teamsWidespread across industries, technical support roles
Search & Comparison IntentOften compared for entry-level IT support rolesMore experienced, technical troubleshooting roles

The main difference between Junior Help Desk and Help Desk Technician lies in experience and responsibilities. Junior Help Desk roles are entry-level, focusing on basic support and customer service, while Help Desk Technicians typically have more technical skills and handle more complex issues. Both roles are essential in IT support, but the Help Desk Technician usually requires additional certifications and experience.

What are the key skills and qualifications needed to thrive as a Junior Help Desk, and why are they important?

To thrive as a Junior Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting, and customer support, often supported by a high school diploma or IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for delivering timely, efficient technical support and ensuring user satisfaction within an organization.

What are some common challenges faced by Junior Help Desk professionals, and how can they be addressed?

Junior Help Desk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong time management and prioritization skills, stay up-to-date with company systems through ongoing training, and practice clear, patient communication. Many organizations provide mentoring and knowledge bases to help junior staff build confidence and expertise over time.
What are the most commonly searched types of Help Desk jobs in Reno, NV? The most popular types of Help Desk jobs in Reno, NV are:
What are popular job titles related to Junior Help Desk jobs in Reno, NV? For Junior Help Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Junior Help Desk jobs in Reno, NV look for? The top searched job categories for Junior Help Desk jobs in Reno, NV are:
Infographic showing various Junior Help Desk job openings in Reno, NV as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,517 per year, or $21.4 per hour.

Metallurgical Engineer - Junior

ALS

Reno, NV โ€ข On-site

$82K - $101K/yr

Full-time

Re-posted 12 days ago


Job description

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Junior Metallurgist

Location ALS Metallurgy Reno, Nevada

Reports to: Metallurgy Manager

About the Position:

The Junior Metallurgist is responsible for data analysis, bid preparation, technical report writing, and as needed, perform laboratory test work, manage and train metallurgical laboratory technicians, in support of metallurgical test programs.

Specific Responsibilities

  • Manage metallurgical test projects, which include the following activities:
    • Preliminary bid preparation for simple projects.
    • Respond to client inquiries and provide support as needed.
    • Complete metallurgical balances and communicate data to the clients.
    • Summarize data for interpretation, and present data in a suitable format, write final technical reports for projects.
    • Conducting, supervising and reporting bench scale and pilot plant test work.
  • Direct, supervise, and, when necessary, conduct test work in laboratory, including froth flotation, roasting/calcination, leaching, gravity concentration, magnetic separation, comminution, sample preparation, and supporting tasks.
  • Assist in the development of new testing capabilities.
  • Represent ALS Metallurgy at trade shows, conferences, mining shows, etc. as required; these events may occur outside regular office hours.
  • Collaborate in a small team environment to achieve project goals
  • Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality.
  • Observe established safety regulations and comply with all ALS health and safety policies and procedures.
  • Actively participate in the training, inspection, and admin managerial tasks.
  • Other duties as assigned.

Required Knowledge, Skills & Abilities

  • Detail oriented individual with a strong commitment to quality.
  • Organized, highly motivated, and able to work independently and as part of a team.
  • Excellent data analysis skills, including metallurgical balancing.
  • Excellent English communication skills (written and verbal).
  • Experience is supporting software including Excel, Office Suite, Sharepoint, LIMS, and Acrobat.
  • Experience with analytical laboratory equipment i.e. ICP-MS/AES, FAAS, IC, XRF, Laser PSA, etc.
  • Knowledge of basic mechanical maintenance beneficial.

Required Qualifications

  • 2 years of engineering experience in a combination of:
    • Metallurgical/Mineral Processing Laboratory experience, highly preferred, and/or
    • Metallurgical/Mineral Processing/Chemical Engineering industrial site experience,
    • Applicable experience at a related/similar industrial field.
  • Recognized Engineering degree in Metallurgical, Chemical, Mineral Processing, or equivalent required.

Physical Demands

  • Able to lift 50 pounds. Manual dexterity to perform repetitive tasks.
  • Wear issued personal protective equipment (PPE) as required including safety glasses, gloves, safety toed shoes, lab coat/coveralls, half and full-face.
  • Ability to stand for a full shift.
  • Ability to sit at a desk for general office work, including periodic sedentary responsibilities.

Required Knowledge, Skills & Abilities

  • Detail oriented individual with a strong commitment to quality.
  • Organized, highly motivated, and able to work independently and as part of a team.
  • Math and Chemistry knowledge preferred.
  • Experience with Microsoft Office Excel, strongly preferred.
  • Experience with Microsoft Office Word, Outlook, and SharePoint.
  • Experience with LIMS software beneficial.
  • Experience with basic mechanical maintenance beneficial.
  • Experience with forklifts operation beneficial.
  • Must be able to communicate effectively in English (written and verbal).

Required Qualifications

  • Previous experience in metallurgical testing laboratory strongly preferred, and/or
  • Laboratory experience in an analytical chemistry, assaying or related field is preferred, and/or
  • Technical experience at a mining, mineral processing, or other industrial field preferred.

Physical Demands

  • Able to lift 50 pounds. Manual dexterity to perform repetitive tasks.
  • Wear issued personal protective equipment (PPE) as required including safety glasses, gloves, safety toed shoes, lab coat/coveralls, half and full-face.
  • Ability to stand for a full shift.
  • Ability to sit at a desk for general office work, including periodic sedentary responsibilities.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.