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Nc Fast Help Desk Jobs in Reno, NV (NOW HIRING)

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation ... Ability to work effectively in a fast-paced, on-site healthcare environment * Associate or bachelor ...

Absolute Dental

Front Desk Receptionist

Reno, NV

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... fast-paced environment Organized, dependable, and detail-oriented mindset Bilingual Spanish is a ...

Absolute Dental

Front Desk Receptionist

Sparks, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... fast-paced environment Organized, dependable, and detail-oriented mindset Bilingual Spanish is a ...

Absolute Dental

Front Desk Receptionist

Minden, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... fast-paced environment Organized, dependable, and detail-oriented mindset Bilingual Spanish is a ...

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... a fast-paced environment • Organized, dependable, and detail-oriented mindset • Bilingual ...

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Help create staffing schedules based on business needs. * Conduct coaching conversations ... Thrive in a fast-paced environment and solve problems calmly and creatively. * Build strong working ...

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Help create staffing schedules based on business needs. * Conduct coaching conversations ... Thrive in a fast-paced environment and solve problems calmly and creatively. * Build strong working ...

Gravity Haus

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Help create staffing schedules based on business needs. * Conduct coaching conversations ... Thrive in a fast-paced environment and solve problems calmly and creatively. * Build strong working ...

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

If you're a proactive problem-solver, a natural people-helper, and a technology-whisperer, we want you to join our fast-growing IT infrastructure team! We're all about high energy, cutting-edge ...

Dave & Buster's

Host / Front Desk

Reno, NV

$14 - $18.75/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten ...

Dave & Buster's, Inc.

Host / Front Desk

Reno, NV · On-site

$14 - $18.75/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten ...

SanMar- External

Support Technician II

Sparks, NV · On-site

$22.12/hr

What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call ... Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting ...

SanMar-Internal

Support Technician II

Sparks, NV · On-site

$22.12/hr

What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call ... Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting ...

SanMar-Internal

Support Technician II

Sparks, NV

$22.12/hr

What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call ... Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting ...

SanMar- External

Support Technician II

Sparks, NV · On-site

$22.12/hr

What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call ... Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting ...

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All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Reno, NV

Nc Fast Help Desk information

See Reno, NV salary details

$37.4K

$83.5K

$124.1K

How much do nc fast help desk jobs pay per year?

As of Aug 4, 2026, the average yearly pay for nc fast help desk in Reno, NV is $83,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $99,700.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.
What are popular job titles related to Nc Fast Help Desk jobs in Reno, NV? For Nc Fast Help Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Nc Fast Help Desk jobs in Reno, NV look for? The top searched job categories for Nc Fast Help Desk jobs in Reno, NV are:
What cities near Reno, NV are hiring for Nc Fast Help Desk jobs? Cities near Reno, NV with the most Nc Fast Help Desk job openings:
Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in Reno, NV as of June 2026, with employment types broken down into 81% Full Time, 6% Part Time, 2% Temporary, and 11% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $83,536 per year, or $40.2 per hour.

IT Help Desk Technician

Future Form Manufacturing

Sparks, NV • On-site

$58K - $68K/yr

Full-time

Posted 5 days ago

Job description

JOB TITLE: IT Help Desk Technician


PRIMARY RESPONSIBILITY: The IT Help Desk Technician will serve as the first point of contact for employee IT support, handling the day-to-day workload of troubleshooting, resolving, and escalating basic hardware, software, and access issues to keep team members productive.


CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements:

TEAMWORK

  • Help each other succeed
  • Communicate clearly and directly, listen well
  • Encourage teammates
  • Blameless problem solving


HONESTY AND INTEGRITY

  • Honor your commitments
  • Do the right thing
  • Consistent in your attitudes and actions


LEAN

  • Improve processes
  • Open to new ideas
  • Share information, and teach
  • Expose issues

NUMBERS FOCUSED

  • Deliver results
  • Analyze data for improvement
  • Take ownership and accountability
  • Work smarter, not harder


EXCELLENCE

  • Exhibit passion in serving customers
  • Contribute solutions
  • Sense of urgency
  • Be the best at what you do
  • Seek knowledge


FUN

  • Be positive
  • Celebrate achievements
  • Don’t take yourself too seriously


CHARACTERISTIC DUTIES:

Essential
  • Serve as the first point of contact for employee IT support requests via phone, email, and in person.
  • Log, track, and prioritize support tickets through the help desk ticketing system.
  • Troubleshoot and resolve basic hardware, software, and connectivity issues for end users.
  • Set up, configure, and deploy workstations, laptops, monitors, and peripherals for new-hire onboarding and existing employees, coordinating with HR on start dates and equipment needs.
  • Provision and deprovision of user accounts and system access for onboarding, transfers, and offboarding, in coordination with HR; manage routine password resets and access requests
  • Install, update, and configure standard software applications and printers.
  • Escalate complex or unresolved technical issues to the IT Integration Specialist or appropriate IT staff.
  • Maintain accurate inventory of IT equipment, supplies, and loaner devices.
  • Provide basic end-user training and how-to guidance on standard software and hardware use.
  • Document recurring issues and solutions to build out the team’s knowledge base.
  • Other duties as assigned

REPORTS TO: Director of Technology


WORKS WITH: Vendors & Future Form Team Members

SAFETY REQUIREMENTS OF POSITION:

Follow all OSHA safety regulations and those set by Future Form Manufacturing

REQUIREMENTS OF POSITION:

Essential

  • High school diploma or equivalent required; associate’s degree in information technology, Computer Science, or a related field preferred.
  • CompTIA A+ certification preferred.
  • 1-2 years of experience in a help desk, technical support, or customer service role.
  • Solid working knowledge of Windows and Mac OS, Microsoft Office 365, and common business applications.
  • Familiarity with troubleshooting PCs, printers, mobile devices, and basic networking concepts.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple support requests and priorities in a fast-paced environment.
  • Experience with a help desk ticketing system a plus.

Beneficial
  • High school graduate plus relevant vocational training (e.g. sheet metal work)
  • Experience in a manufacturing environment
  • Ability to perform basic setups in a variety of departments
  • Ability to read drawings
  • Ability to use precision measuring equipment
  • Ability to create spreadsheets and graphs using Excel or the equivalent
  • Ability to create and file Work documents
  • Additional math skills relating to algebra, geometry and/or trigonometry

PHYSICAL REQUIREMENTS OF POSITION:

Sit 42%, Stand 15%, Walk 23%, Bend 8%, Squat 2%, Lift 5%, Twist 0%, Kneel 3%, Reach Above Shoulder 0%, Climb 0%, Drive 2%, Push/Pull 0%.


Must be able to lift up to 35 pounds on a regular basis. Must have normal vision (with or without corrective lenses) and hearing (with or without corrective hearing aids).


Working Environment: Office environment / Shop environment. Moderate noise level. Exposure to dust, heat and cold.


This position will require drug testing per company policy.