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Local Microsoft Help Desk Jobs in Reno, NV (NOW HIRING)

Help Desk Agent

Carson City, NV · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... local law. Pay Range USD $20.00 - USD $29.00 /Hr. Submit a Referral ( Can't find the right ...

Qualifications * 3-5 years of experience in a help desk, service desk, or technical support role. * Strong experience supporting Microsoft 365 environments and Active Directory. * Solid understanding ...

Microsoft Office proficiency * Strong multitasking and organizational skills * Reliable transportation required * Must pass extensive background check (No misdemeanors or felonies) Join a ...

Basic Microsoft Office and computer experience required * Strong communication and organizational ... Knowledge of lodging system application helpful. Physical Demands: * Frequently stands, walks ...

Basic Microsoft Office and computer experience required * Strong communication and organizational ... Knowledge of lodging system application helpful. Physical Demands: * Frequently stands, walks ...

Front Desk Assistant Manager

Reno, NV · On-site

$17.50 - $22/hr

Maintain current knowledge/familiarity with all hotel services/features and local attractions to ... As needed, they will step into any area under their supervision to act in that capacity to help ...

Basic Microsoft Office and computer experience required * Strong communication and organizational ... Knowledge of lodging system application helpful. Physical Demands: * Frequently stands, walks ...

Front Desk Assistant Manager

Reno, NV

$17.50 - $22/hr

Maintain current knowledge/familiarity with all hotel services/features and local attractions to ... As needed, they will step into any area under their supervision to act in that capacity to help ...

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... to local causes in the past 3 years Modern offices focused on exceptional patient care Ready to ...

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... to local causes in the past 3 years Modern offices focused on exceptional patient care Ready to ...

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... to local causes in the past 3 years Modern offices focused on exceptional patient care Ready to ...

Reno Sparks Carson City Minden If you enjoy helping patients, staying organized, and being the ... to local causes in the past 3 years Modern offices focused on exceptional patient care Ready to ...

If you enjoy helping patients, staying organized, and being the welcoming face that keeps an office ... to local causes in the past 3 years Modern offices focused on exceptional patient care Ready to ...

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Local Microsoft Help Desk information

See Reno, NV salary details

$10

$20

$33

How much do local microsoft help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for local microsoft help desk in Reno, NV is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Reno, NV? The most popular types of Microsoft Help Desk jobs in Reno, NV are:
What are popular job titles related to Local Microsoft Help Desk jobs in Reno, NV? For Local Microsoft Help Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Reno, NV look for? The top searched job categories for Local Microsoft Help Desk jobs in Reno, NV are:
Help Desk Technician (62065)

Help Desk Technician (62065)

Adams & Associates, Inc.

Reno, NV • On-site

$23.50/hr

Full-time

Posted 11 days ago


Job description

POSITION SUMMARY:
The Help Desk Technician provides Tier 1 level support and assists with Tier 2 support as designated by the Executive Director of IT. This position is primarily responsible for desktop and laptop support for internal staff and is expected to provide exceptional customer service.
This position serves as the primary point of contact for after-hours support on staff computers and end-user systems.
Professional Expectations:
  • Reliable, responsible, and professional demeanor
  • Strong customer service, problem-solving and analytical skills
  • Familiarity with AI tools/systems
  • Excellent verbal and written communications skills to communicate technical guidance and instruction to users on the use of Adams Systems
  • Ability to work under time constraints, including handling several complicated tasks in a relatively short period of time
  • Identify, analyze, research, diagnose and resolve technical problems for Windows based workstations, smartphones, tablets, and printers

RESPONSIBILITIES:
  • Provide helpdesk support for staff computers and peripherals.
  • Perform basic network troubleshooting.
  • Provide computer support in accordance with Adams and Associates IT Standard Operating Procedures (SOPs).
    • Provide support for desktop and laptop hardware, software, printers, and telephony devices.
    • Track, respond to, resolve, and document customer requests and issues in the help desk system (Zendesk).
    • Communicate proactively with end users about the status of help desk requests.
    • Provide backup IT support for Center locations as assigned by IT Management.
  • Provide technical support for projects assigned by IT Management.
  • Coordinate with IT vendors and contractors to troubleshoot issues and maintain the availability and stability of externally managed environments.
  • Travel occasionally to remote locations to support contract transitions, provide backup assistance, or perform IT assessments.
  • Various administrative tasks and other duties as assigned.

Qualifications and Experience:
  • Four-year degree from an accredited institution

OR
  • Two or more years of helpdesk support experience in a professional office environment
  • Experience supporting and maintaining windows-based systems and software
  • Required support experience:
  • Operating Systems: Windows 11
  • Desktop Applications: Microsoft Office, Adobe Acrobat DC
  • Additional helpful experience:
  • Server Applications: Acumatica, SQL Server
  • Server Administration: DNS, DHCP, File and Print Shares, Remote Desktop Services
  • User Administration: Active Directory, MS365
  • SaaS Applications: Zendesk, Azure, Microsoft 365, Sophos A/V, Webex, NinjaRMM
  • Network: Meraki, UniFi, Site-to-site VPNs, Client VPNs
  • Security: MFA, Phishing, Encryption, LAPS, BitLocker