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Help Desk Associate Jobs in Utah (NOW HIRING)

Park City Mountain

Front Desk Agent

Park City, UT · On-site

$20 - $23/hr

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Park City Mountain

Front Desk Agent

Park City, UT

$20/hr

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Park City Mountain

Front Desk Agent

Park City, UT

$20/hr

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Vail Resorts

Front Desk Agent

Park City, UT · On-site

$20 - $23/hr

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Park City Mountain

Front Desk Agent

Park City, UT

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Vail Resorts

Front Desk Agent

Park City, UT · On-site

$20 - $22.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Park City Mountain

Front Desk Agent

Park City, UT

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Park City Mountain

Front Desk Agent

Park City, UT

$20 - $22.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk ...

Border States

City Desk Representative

Heber City, UT · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Summary The City Desk Representative supports the operation functions of the city desk. Enters ... Assists with receiving, shipping and other warehouse associate functions, as required. * Ensures ...

Posted today

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Qualifications Required - High school diploma or equivalent. - Associate degree in Information Technology, Computer Science, or a related field preferred. - 0-2 years of experience in an IT helpdesk, ...

Cricut

Helpdesk Tech

South Jordan, UT · On-site

$19 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Qualifications Required - High school diploma or equivalent. - Associate degree in Information Technology, Computer Science, or a related field preferred. - 0-2 years of experience in an IT helpdesk, ...

Cricut

Helpdesk Tech

South Jordan, UT

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Qualifications Required - High school diploma or equivalent. - Associate degree in Information Technology, Computer Science, or a related field preferred. - 0-2 years of experience in an IT helpdesk, ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Utah

Help Desk Associate information

See Utah salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for help desk associate in Utah is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Utah?

The most popular types of Help Desk jobs in Utah are:

What are popular job titles related to Help Desk Associate jobs in Utah?

For Help Desk Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Utah look for?

The top searched job categories for Help Desk Associate jobs in Utah are:

What cities in Utah are hiring for Help Desk Associate jobs?

Cities in Utah with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,646 per year, or $19.5 per hour.

Engineering-Draper-Analyst/Associate-Help Desk User Support

Goldman Sachs

Draper, UT

$19.25 - $26.25/hr

Full-time

Re-posted 10 days ago

Goldman Sachs rating

8.3

Company rating: 8.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description

Job Summary:

The eDiPS Services Team provides technical support to external and internal clients (Institutional and Private Wealth) for the firm's electronic trading and services platforms.  The team is main point of contact for technology related aspects including, but not restricted to, authentication both static and secure, entitlements, navigation and internal trade flow issues. Platforms include, but are not limited to, Marquee Trader, Goldman 360, Bloomberg, and Goldman Sachs Private Wealth Management. This is a global team with 24x7 support hours.     

Principal Responsibilities:             

  • Technical platform support, access and entitlement administration, and client training for various client web platforms, desktop, and mobile applications such as:
    • Private Wealth Management client web
    • Electronic Trading proprietary and consortium applications
    • Goldman 360 Portal research and analytics
  • Interact with external clients via incoming and outgoing telephone and email (and sometimes face-to-face)
  • Interact with internal clients and application development teams across Sales, Operations, Trading, and PWM teams
  • Coordinate seamless client coverage between Asia-Pac, EMEA, and American's regions
  • Troubleshoot and escalate problems to stakeholders timely and as required
  • Follow-up on open issues and obtain resolutions 
  • Identify enhancement and automation opportunities and facilitate inclusion in the application development 
  • Project manage new business start-up initiatives
  • Adhere to firm's compliance and risk management procedures
  • Perform statistical analysis and business reporting for marketing and sales teams

Experience / Skills

  • Broad financial industry knowledge and experience required/Digital Financial experience a significant plus
  • Knowledge of internet-based applications including Windows, Google, and iOS platforms
  • Knowledge of internet networks, firewall, security settings, and B2B connectivity
  • Ability to deliver superior professional service to internal and external clients
  • Ability to multitask in a fast-paced environment and perform team responsibilities under pressure
  • Strong organizational, communication, leadership, interpersonal and time management skills
  • Candidate must be proactive, enthusiastic and team oriented within a global team
  • Demonstrated project management skills
  • Incident Management experience, strong communication and global exposure, handle multiple threads and ability to prioritize in high pressure, strong analytical skill
  • Bachelor's degree (U.S. or equivalent) in Information Systems, Engineering, Business, Economics, or a related field.

What Goldman Sachs employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Goldman Sachs logo

About Goldman Sachs

Sourced by ZipRecruiter

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1869

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