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Internal Help Desk Jobs in Utah (NOW HIRING)

Holiday Oil

Help Desk Technician I

Draper, UT · On-site

$26 - $28/hr

Join Our Team Job Purpose The Help Desk Technician I is an entry-level role that provides support to Holiday's c-store locations and other internal teams for hardware, software, technology onboarding ...

New

WesTech Engineering

Help Desk Technician

Salt Lake City, UT · On-site

$18.25 - $24.75/hr

Summary We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office. Candidates for this position may be required to pass ...

WesTech Engineering

Help Desk Technician

Salt Lake City, UT · Hybrid

$18.25 - $24.75/hr

Summary We have an immediate opening for a Help Desk Technician responding to computer help requests from internal staff at our SLC, UT office. Candidates for this position may be required to pass ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment ... Work with internal and external users and organizations to support customer user-level requirements ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment ... Work with internal and external users and organizations to support customer user-level requirements ...

Wasatchproperty

Help Desk Technician II

Ogden, UT

$19.50 - $26.50/hr

... the internal Careers site to apply. AboutMarketStar: In everything we do, we believe in ... About the Help Desk Technician II: MarketStar'sTechServices team has an opportunity for an ...

BAE Systems

Help Desk Anst II

UT · On-site

$61K - $104K/yr

Resolve technical problems in a help desk environment ... Work with internal and external users and organizations to support customer user-level requirements ...

MarketStar

Help Desk Technician II

Ogden, UT · On-site

$19.50 - $26.50/hr

... the internal Careers site to apply. AboutMarketStar: In everything we do, we believe in ... About the Help Desk Technician II: MarketStar'sTechServices team has an opportunity for an ...

MarketStar

Help Desk Technician II

Ogden, UT · On-site

$19.50 - $26.50/hr

... internal Careers site to apply. About MarketStar: In everything we do, we believe in creating ... About the Help Desk Technician II: MarketStar's TechServices team has an opportunity for an ...

Bohme

IT Help Desk Lead

Draper, UT · On-site

We are seeking a Lead Designer to become Böhme's first internal design hire, owning the creative ... About the Role We are looking for a hands-on IT Help Desk Lead to oversee daily support operations ...

K2 Staffing

Level III Help Desk Support Technician

Manila, UT · On-site

$20.25 - $27.25/hr

... Help Desk Support Technician . This role requires a highly skilled technical professional with ... Work with internal teams and clients to diagnose and resolve complex IT issues * Assist with pre ...

NextDeavor Inc.

Deal Desk Analyst 3

Lehi, UT · Hybrid

$36.34 - $45.42/hr

Deal Desk Analyst 3 Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity ... help structure profitable, compliant transactions that meet internal stakeholders' needs and ...

NextDeavor Inc.

Deal Desk Analyst

Lehi, UT · On-site

$32.70 - $40.87/hr

Deal Desk Analyst You'll be joining Adobe on a contract opportunity, employed through NextDeavor ... help structure profitable, compliant transactions that address the needs of internal corporate ...

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Internal Help Desk information

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How much do internal help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internal help desk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What does an internal help desk do?

An Internal Help Desk provides technical support to employees within an organization. They troubleshoot IT issues, assist with software and hardware problems, handle account access requests, and ensure smooth system operations. Their goal is to minimize downtime and improve productivity by resolving technical issues efficiently.

What are the key skills and qualifications needed to thrive in the internal help desk position?

To thrive as an Internal Help Desk professional, you need strong troubleshooting abilities, a good understanding of IT systems, and often a degree or certification in information technology or a related field. Familiarity with ticketing systems like ServiceNow or Jira, remote support tools, and knowledge of Windows, macOS, and common business applications is typically required. Excellent communication, patience, and a customer-focused attitude are soft skills that help you succeed in this role. These capabilities ensure efficient problem resolution, minimize downtime for internal teams, and foster a positive work environment.

What are some typical challenges faced by internal help desk professionals?

Internal Help Desk professionals often face the challenge of balancing multiple support requests simultaneously while maintaining a high level of service for all employees. They must quickly adapt to evolving technology, troubleshoot a wide variety of software and hardware issues, and sometimes handle urgent problems under tight deadlines. Additionally, they regularly assist colleagues with different levels of technical proficiency, requiring clear and patient communication. Overcoming these hurdles helps build resilience and valuable problem-solving skills that are highly valued in IT support roles.

What is an internal help desk?

An internal help desk is a support team within an organization that assists employees with technical issues, software, hardware, and IT systems. Help desk staff often troubleshoot problems, provide training, and use tools like ticketing systems to track requests, requiring good communication and technical skills.

What are popular job titles related to Internal Help Desk jobs in Utah?

For Internal Help Desk jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Internal Help Desk jobs in Utah look for?

The top searched job categories for Internal Help Desk jobs in Utah are:

Internal Help Desk jobs near you
Infographic showing various Internal Help Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Help Desk Analyst

BAE Systems

Hill Air Force Base, UT • On-site

$61K - $104K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description


Job Description

About BAE Systems
Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.
About This Job
Air and Space Force Solutions, a business unit within BAE Systems, has an opening for a Help Desk System Administrator at our Hill Air Force Base, Utah location. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:

  • Resolve technical problems in a help desk environment
  • Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
  • Resolve access requests for user accounts and other desktop support functions
  • Where possible, use automated tools and scripts to improve efficiency and accuracy
  • Provide technical assistance, training and system documentation for users to promote efficient operation of applications
  • Perform other duties as assigned

What's In It For You

  • Competitive wages
  • Medical
  • Dental
  • 401k
  • Paid time off
  • Work/life balance
  • Career development
  • Tuition reimbursement
  • Mentorship opportunities
  • Rewards & recognition

Work Location
This position will primarily perform these activities in or around Hill AFB, UT.
Travel
<10%
Clearance Requirement
This position requires an active final Top Secret clearance upon hire date. The applicant must also be able to maintain their security clearance for the position.
Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date or must obtain such within 6 months of being hired.
#asfs #sitcs



Required Education, Experience, & Skills
Education and Experience Requirements
  • High School Diploma and 6+ years of relevant work experience, or
  • BS/BA Degree and 2+ years of relevant work experience, or
  • MS/MA Degree and 0 years of relevant experience
  • Experience resolving technical problems in a help desk environment
  • Experience working with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
  • Experience resolving access requests for user accounts and other desktop support functions
  • Experience using automated tools and scripts to improve efficiency and accuracy
  • Experience developing training and system documentation for users to promote efficient operation of applications
Clearance Requirement
This position requires an active final Top Secret clearance upon hire date. The applicant must also be able to maintain their security clearance for the position.
Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date.


Preferred Education, Experience, & Skills
Preferred Education and Experience
  • Bachelor's degree in a technical field
  • Experience with Atlassian Jira and Confluence
  • Experience supporting a DoW customer
  • Experience in SharePoint
  • Experience working on a Service Desk or Help Desk team, with demonstrated excellence in customer service

Pay Information
Full-Time Salary Range: $61278 - $104173
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.Employment Type: FULL_TIME

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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