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Per Diem Remote Helpdesk Support Jobs in Utah (NOW HIRING)

Helpdesk Manager

Taylorsville, UT · On-site +1

$92K - $120K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

#LI-remote Location: Salt Lake City, UT (Hybrid as business needs require) Position Summary The Help ... This individual is passionate about creating a customer-first support culture while leveraging ...

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Per Diem Remote Helpdesk Support information

What is the difference between Per Diem Remote Helpdesk Support vs Per Diem Remote Desktop Support?

AspectPer Diem Remote Helpdesk SupportPer Diem Remote Desktop Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Windows Support
Work EnvironmentHelpdesk ticketing systems, phone, emailRemote desktop tools, troubleshooting software
Industry UsageIT support, customer serviceIT support, technical troubleshooting

Per Diem Remote Helpdesk Support focuses on handling user issues via tickets, calls, and emails, providing general technical assistance. Per Diem Remote Desktop Support involves directly accessing user systems remotely to troubleshoot and resolve technical problems. While both roles require similar certifications and support environments, Helpdesk Support emphasizes communication skills, whereas Desktop Support emphasizes technical troubleshooting skills.

How does scheduling and workload typically work for a per diem remote helpdesk support?

In a Per Diem Remote Helpdesk Support position, scheduling is often flexible and based on the organization's needs, with shifts offered as demand arises. You may be asked to fill in during peak times, staff absences, or special projects, so adaptability is key. The workload can vary from day to day, ranging from resolving routine technical issues to addressing urgent support requests. Regular communication with the IT team ensures smooth handoffs and updates, and you’ll likely use ticketing systems to track and prioritize tasks. This role is ideal for tech professionals seeking flexibility and exposure to diverse technical environments.

What does a per diem remote helpdesk support do?

A Per Diem Remote Helpdesk Support professional provides technical assistance and troubleshooting services to users on an as-needed basis, often working remotely. Their responsibilities include responding to support tickets, diagnosing software or hardware issues, and guiding users through solutions over the phone, chat, or email. Because the role is per diem, hours are flexible and typically based on demand, making it suitable for those seeking part-time or supplementary work. This position requires strong communication skills and a solid understanding of the systems or applications being supported.

What are the key skills and qualifications needed to thrive as a per diem remote helpdesk support?

To thrive as a Per Diem Remote Helpdesk Support, you need strong troubleshooting abilities, technical knowledge of computer systems and networks, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and basic networking protocols is essential. Outstanding communication, patience, and problem-solving skills set top performers apart in this client-facing role. These skills and qualifications ensure efficient issue resolution, high customer satisfaction, and reliable technical support in a flexible remote environment.

What are popular job titles related to Per Diem Remote Helpdesk Support jobs in Utah?

For Per Diem Remote Helpdesk Support jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Per Diem Remote Helpdesk Support jobs?

Cities in Utah with the most Per Diem Remote Helpdesk Support job openings:

Archaeology Field Technician (on-call)

WestLand Resources

Salt Lake City, UT • On-site, Remote

$20 - $25/hr

Temporary

Medical, Retirement, PTO

Re-posted 8 days ago


Job description

At WestLand Engineering and Environmental Services, a Trinity Consultants team, we are driven by purpose, innovation, and a shared commitment to the work that we do. As part of Trinity Consultants' Water and Ecology division, we tackle complex environmental challenges, blending expertise in environmental consulting, wetlands, cultural resources, GIS, landscape architecture, and engineering.

WestLand empowers our teams to develop their unique skills while fostering career growth within a company that is large enough to offer diverse opportunities yet agile enough to value individual contributions. Collaboration is at the heart of what we do-our professionals work together on meaningful and impactful projects, delivering solutions that help clients navigate regulatory complexities and see positive project outcomes. Make a difference with us at WestLand!

WestLand is seeking On-Call Archaeology Field Technicians to join our growing Cultural Resources team in Utah. Our crews can be found working throughout the Great Basin, Colorado Plateau, and Southwest on CRM projects for private and public sector clients. The successful candidates will be part of a team that supports archaeological compliance projects across Utah and neighboring states. For out-of-town work that includes overnight, or longer duration stays, per diem and single-occupancy hotel rooms may be provided where possible. For remote projects where lodging is not available, an additional camping per diem may be provided. This position will be based out of WestLand's Salt Lake City office.

What will I be doing?

  • Under the direction of a field supervisor, conducting archaeological field work to support project needs, including survey and documentation, testing, and monitoring tasks.
  • Under the direction of a field supervisor, documenting and photographing artifacts, features and other archaeological and historical data, including collecting GPS data, mapping archaeological features and sites, drawing scaled profiles and plans, and maintaining paperwork, notes, and records.
  • Support reporting tasks, including compiling record search and project data, drafting tables, contributing to site record production, as assigned.

What qualifications are required for this role?

  • Associate's degree, or higher, in Archaeology, Anthropology, or a related field. Prior on-the-job archeology experience or the successful completion of a field school may substitute for educational requirements.
  • Previous field or lab experience in archaeology preferred.
  • Ability to conduct fieldwork for long hours in desert, forest, and mountainous environments featuring extreme temperatures, rough terrain, and potential high altitudes.
  • Ability to carry up to 60 pounds of equipment and supplies.
  • Ability to bend and kneel for long periods of time.
  • Ability to travel out of town for work throughout Utah and surrounding states, often on short notice and for extended periods (paid drive time, per diem and hotel provided).
  • Ability to work as a member of a cohesive team.
  • Ability to work in a fast paced and creative environment.

The salary range for this position is $20.00 - $25.00 per hour.

What does WestLand offer you?

  • Comprehensive benefits package: 9 paid holidays, healthcare benefits, PTO, and 401k matching for full-time employees. Flexible work schedules and remote/hybrid possibilities for most roles.
  • Multidisciplinary environment: Unique, creative, and challenging projects where you can develop your vision of clientele and work with industry leaders daily.
  • Success-oriented environment: Two-way mentorship, financial incentives to publish work, tuition reimbursement, and a career-path structure to help you reach the next steps in your career.
  • Collaborative work environment: Clear and frequent communication, shared information and ideas across teams, and a welcoming atmosphere for everyone.

WestLand is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. We maintain a drug-free workplace and perform pre-employment background checks.

To apply, visit WestLand Resources Job Listings

Resumes submitted by a recruiting/staffing agency without current/valid vendor agreement will become property of WestLand. Any recruiting/staffing agency wishing to do business with WestLand must contact the Human Resources Department through our website. Recruiting/staffing agents may NOT contact hiring managers directly. Firms that do not honor this request will be removed from consideration.