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Per Diem Remote Helpdesk Support Jobs in Utah (NOW HIRING)

Anderson Johnson Agency

Remote Insurance Agent

Provo, UT · Remote

$60K - $120K/yr

... to help licensed agents grow with confidence. We are selectively adding licensed life insurance ... Structured onboarding and ongoing support * Mentorship from experienced agency leadership * A ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$35K - $70K/yr

... support. As a Booking Coordinator, you'll help clients organize travel arrangements, coordinate reservations, and provide outstanding service throughout the booking process. If you're organized ...

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$60K - $110K/yr

About the Company We're a national financial services organization helping families achieve ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Provo, UT · Remote

$60K - $110K/yr

About the Company We're a national financial services organization helping families achieve ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

... support. As a Booking Coordinator, you#39;ll help clients organize travel arrangements, coordinate reservations, and provide outstanding service throughout the booking process. If you#39;re organized ...

HB Travels

Remote Travel Planning Specialist

Ogden, UT · Remote

Job Type: Full-Time | Remote | Flexible Schedule About the Role We#39;re looking for a motivated ... support throughout the booking process. If you enjoy helping people, solving problems, and working ...

Fisher Organization

Remote Entry-Level Sales

Orem, UT · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule ... helping others and are looking for long-term career growth. In this role, you'll connect with ...

HB Travels

Remote Travel Planning Specialist

Ogden, UT · Remote

$35K - $70K/yr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for a motivated and ... support throughout the booking process. If you enjoy helping people, solving problems, and working ...

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Per Diem Remote Helpdesk Support information

What does a per diem remote helpdesk support do?

A Per Diem Remote Helpdesk Support professional provides technical assistance and troubleshooting services to users on an as-needed basis, often working remotely. Their responsibilities include responding to support tickets, diagnosing software or hardware issues, and guiding users through solutions over the phone, chat, or email. Because the role is per diem, hours are flexible and typically based on demand, making it suitable for those seeking part-time or supplementary work. This position requires strong communication skills and a solid understanding of the systems or applications being supported.

What are the key skills and qualifications needed to thrive as a per diem remote helpdesk support?

To thrive as a Per Diem Remote Helpdesk Support, you need strong troubleshooting abilities, technical knowledge of computer systems and networks, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and basic networking protocols is essential. Outstanding communication, patience, and problem-solving skills set top performers apart in this client-facing role. These skills and qualifications ensure efficient issue resolution, high customer satisfaction, and reliable technical support in a flexible remote environment.

How does scheduling and workload typically work for a per diem remote helpdesk support?

In a Per Diem Remote Helpdesk Support position, scheduling is often flexible and based on the organization's needs, with shifts offered as demand arises. You may be asked to fill in during peak times, staff absences, or special projects, so adaptability is key. The workload can vary from day to day, ranging from resolving routine technical issues to addressing urgent support requests. Regular communication with the IT team ensures smooth handoffs and updates, and you’ll likely use ticketing systems to track and prioritize tasks. This role is ideal for tech professionals seeking flexibility and exposure to diverse technical environments.

What is the difference between Per Diem Remote Helpdesk Support vs Per Diem Remote Desktop Support?

AspectPer Diem Remote Helpdesk SupportPer Diem Remote Desktop Support
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Windows Support
Work EnvironmentHelpdesk ticketing systems, phone, emailRemote desktop tools, troubleshooting software
Industry UsageIT support, customer serviceIT support, technical troubleshooting

Per Diem Remote Helpdesk Support focuses on handling user issues via tickets, calls, and emails, providing general technical assistance. Per Diem Remote Desktop Support involves directly accessing user systems remotely to troubleshoot and resolve technical problems. While both roles require similar certifications and support environments, Helpdesk Support emphasizes communication skills, whereas Desktop Support emphasizes technical troubleshooting skills.

What are popular job titles related to Per Diem Remote Helpdesk Support jobs in Utah?

For Per Diem Remote Helpdesk Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Per Diem Remote Helpdesk Support jobs in Utah look for?

The top searched job categories for Per Diem Remote Helpdesk Support jobs in Utah are:

What cities in Utah are hiring for Per Diem Remote Helpdesk Support jobs?

Cities in Utah with the most Per Diem Remote Helpdesk Support job openings:

Per Diem Remote Helpdesk Support jobs near you

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Salt Lake City, UT • On-site, Remote

$16 - $19.50/hr

Full-time

Re-posted 2 days ago

Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the George E. Wahlen VA Medical Center located at 500 Foothill Dr, Salt Lake City, UT 84148. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 8:00 AM to 4:30 PM. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
  • Schedule appointments in accordance with VA scheduling and consult management directives.
  • Coordinate and authorize Veteran care with community providers when services are unavailable or delayed within the VA.
  • Process community care consults using HealthShare Referral Manager (HSRM), PPMS, and related VA systems.
  • Perform appointment scheduling, tracking, and pre/post appointment outreach.
  • Screen and answer incoming phone calls in a courteous and timely manner.
  • Respond to patient and provider inquiries regarding services.
  • Validate and update patient demographic and insurance information.
  • Process and integrate medical records into CPRS and VistA systems.
  • Communicate with VA providers regarding Community Care procedures and requirements.
  • Monitor scheduling reports, recalls, consults, and access metrics.
  • Document and maintain accurate patient records and correspondence.
  • Use Microsoft Office applications including Outlook, Teams, Excel, and Word daily.
  • Provide exceptional customer service to Veterans, families, providers, and VA staff.
  • Follow VA privacy, HIPAA, security, and scheduling requirements.
  • Complete an average minimum of 20 cases per day (or as otherwise assigned). [
  • Perform other duties as assigned.
Qualifications
  • Citizen of the United States of America.
  • High school diploma or GED.
  • Must live within 50 miles of the facility
  • Minimum 6 months of customer service experience.
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
  • No health restrictions affecting job performance.
  • Basic medical terminology
  • No sponsorship available

All candidates must be able to:
  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply